---
title: "(P- 1577) Information Services - Hardware Maintenance and Support Services"
ocid: "ocds-h6vhtk-029f1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029f1f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-029f1f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-029f1f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSLINK"
published: "2021-07-08"
---

# (P- 1577) Information Services - Hardware Maintenance and Support Services

Buyer: TRANSLINK  
Current stage: Award  
OCID: ocds-h6vhtk-029f1f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029f1f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-029f1f.json)

## Summary

The NHS England & NHS Improvement North East and Yorkshire has completed a procurement process for the "Dental Sedation Service" across Durham and Teesside. This service, classified under Health and social work services, aims to provide primary care sedation and anxiety management for patients in accordance with NHS standards. The procurement followed a limited method due to urgent circumstances precipitated by COVID-19, and contracts were awarded on 25 March 2021, with active contracts valued at £71366, £945297, and £59033 for various lots starting from April 2021.

This procurement process presents significant opportunities for businesses in the health sector, particularly those specialising in dental services, clinical support, and sedation management. Companies capable of delivering specialized NHS compliance and quality care will find this tender especially relevant. The potential for future growth is promising, as further procurement activities are planned to enhance service provision following the current contract's expiry.

## Notice

The following is provided in good faith and is intended only as a preliminary background explanation to Translink's requirement, it does not purport to be all inclusive. Translink is seeking to appoint a single service provider to support their Information Services Department with delivery of the following service areas: 1) Hardware maintenance (servers, SAN, client devices eg laptops, desktops, and printers) 2) Out of hours support (e.g monitoring an internal data centre) 3) Business continuity services and testing 4) Application support services (e.g. Database administrator services for key SQL and Oracle databases) 5) Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management. The anticipated start date is June 2021 however dates may be subject to change. Translink reserves the right to accept part of any Tender from one or any number of Tenderers and may change the contracting strategy at any time.

### Lot Information

Dental Sedation Teesside T1 Service

The following is provided in good faith and is intended only as a preliminary background explanation to Translink's requirement, it does not purport to be all inclusive. Translink is seeking to appoint a single service provider to support their Information Services Department with delivery of the following service areas: 1) Hardware maintenance (servers, SAN, client devices eg laptops, desktops, and printers) 2) Out of hours support (e.g monitoring an internal data centre) 3) Business continuity services and testing 4) Application support services (e.g. Database administrator services for key SQL and Oracle databases) 5) Transition and transformation services (e.g. transition from one operational site(s) to an alternative/implementing new services e.g. print management. The anticipated start date is June 2021 however dates may be subject to change. Translink reserves the right to accept part of any Tender from one or any number of Tenderers and may change the contracting strategy at any time.

Options: Two additional options to extend the contract term. Each option for a period of 1 year.

Dental Sedation, Durham & Teesside T2 Service

Contract awarded by NHS England & NHS Improvement. Provision of NHS Dentistry, Primary Care Sedation 'anxiety management' care to patients in accordance with NHS England, Regulatory and Clinical Standards. A Single Tender Action has been enacted for, as a result of extreme urgency following COVID-19 pressures. The contracting authority will be undertaking a procurement process to secure services with effect from April 2022. Future process will be published via Find a Tender and Contracts Finder. Additional information: Dental Sedation, Durham & Teesside T2 Service - 1 Year - 945297 GBP

Dental Sedation, Durham T1 Service

Contract awarded by NHS England & NHS Improvement. Provision of NHS Dentistry, Primary Care Sedation 'anxiety management' care to patients in accordance with NHS England, Regulatory and Clinical Standards. A Single Tender Action has been enacted for, as a result of extreme urgency following COVID-19 pressures. The contracting authority will be undertaking a procurement process to secure services with effect from April 2022. Future process will be published via Find a Tender and Contracts Finder. Additional information: Dental Sedation, Durham T1 Service - 1 Year - 59033 GBP

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015981-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,075,696 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSLINK |
| Additional buyers | NHS ENGLAND & NHS IMPROVEMENT NORTH EAST AND YORKSHIRE |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL3 7DR |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLC North East (England), TLC14 Durham, TLN0 Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | CAPITA MANAGED IT SOLUTIONS; GUL CONSULTANTS LTD, NORTH TEES HOSPITAL; SMILESGOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72110000 - Hardware selection consultancy services
- 72120000 - Hardware disaster-recovery consultancy services
- 72130000 - Computer-site planning consultancy services
- 72140000 - Computer hardware acceptance testing consultancy services
- 72150000 - Computer audit consultancy and hardware consultancy services
- 85000000 - Health and social work services
- 85100000 - Health services

## Release History

- 8 Jul 2021 at 18:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015981-2021
- 25 Mar 2021 at 11:40 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006061-2021

## Notice URLs

- https://courttribunalfinder.service.gov.uk/courts/royal-courts-of-justice
- https://etendersni.gov.uk/epps
- https://in-tendhost.co.uk/nhsnecsu/aspx/Home
- https://www.england.nhs.uk/
- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-029f1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-029f1f.json.