--- title: "NCDS Support Service Contract" ocid: "ocds-h6vhtk-02a00e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a00e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a00e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a00e.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "SECRETARY OF STATE FOR THE HOME DEPARTMENT" published: "2021-03-26" --- # NCDS Support Service Contract Buyer: SECRETARY OF STATE FOR THE HOME DEPARTMENT Current stage: Planning OCID: ocds-h6vhtk-02a00e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a00e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02a00e.json) ## Summary The procurement process pertains to a planned tender titled "NCDS Support Service Contract" by the Secretary of State for the Home Department, focusing on Information Technology services within the public sector and located in London, UK. The total contract value is £32,000,000, with an anticipated duration of 720 days and two optional 12-month extensions. The contract aims to support the National Communications Data Service (NCDS) in delivering critical services to Law Enforcement Agencies and wider public authorities. Key procedural aspects involve potential use of a Government Framework or a compliant competitive procedure with negotiation. Noteworthy dates include the future notice date set for 1 November 2021, with the award period beginning on 1 October 2021. This tender presents significant business opportunities, particularly for companies specialising in IT support services, cloud infrastructure, and application maintenance. Organisations with a strong background in providing second and third-level support, application lifecycle maintenance, and innovative cloud solutions would be well-suited to compete. As NCDS transitions to a cloud-based platform, businesses that can demonstrate a proactive mindset and ability to enhance operational efficiencies within the law enforcement sector may find this contract particularly lucrative. ## Notice The National Communications Data Service (NCDS) provides key services to Law Enforcement Agencies (LEAs) and Wider Public Authorities (WPAs) within the Communication Data Services area. As part of this requirement, NCDS need to have arrangements in place that supports its operations to the LEA community. NCDS is purchasing 'service contracts' to facilitate the delivery of its Communications Data (CD) applications and the AWS Cloud Infrastructure in which they reside. The scope of the purchase is 2nd Level and 3rd level application support (or a DevOps solution), Application Lifecycle Maintenance (ALM) to deliver minor enhancements, and an AWS infrastructure support function. The Authority is looking either to use an existing Government Framework to run a mini-comp, or a compliant PCR2015 route. For example a competitive Procedure with Negotiation. ### Lot Information Lot 1 The National Communications Data Service (NCDS) is a unit within the Office of Security and Counter Terrorism (OSCT). NCDS is responsible for providing the nominated representatives of law enforcement agencies and wider public authorities with access to retained communications data (CD) in accordance with legislation. To do this NCDS work with telecommunication operators (TOs) to enable the retention, disclosure, acquisition and use of CD. To enable this, NCDS provides a central platform between CD organisations and TOs. The current platform has been operational since 2014 and is an invaluable tool to law enforcement and counter terrorism. The Authority is currently transitioning it's services to a Cloud Based Platform, in which the support services being procured under this procurement will provide the support arrangements. CD is the how, when, where and who of telecommunications. This is an invaluable tool in most police investigations including serious crime, volume crime and counter terrorism and has supported saving many lives. The current platform is used by all law enforcement agencies and several other bodies and has become an important tool to enable them to achieve operational outcomes. NCDS may decide that it requires an organisation with an innovative approach, a highly proactive mind set and the desire to constantly seek better ways of delivering success., NCDS considers that knowledge of the technological landscape in which NCDS operates is important, but that previous experience in the specific sector and indeed in working with the public sector may be less important . Additional information: For expression of interest purposes of the PIN, please use Jaggaer object "PQQ_120". Once the supplier has completed and returned the NDA, the Authority will add the supplier to the market engagement object "PQQ_117". Renewal: Two, 12 month extension options. (24 months potential extension period in total) ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/006300-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 26 Mar 2021 | | Submission deadline | 30 Sep 2021 | | Future notice date | 1 Nov 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £32,000,000 | | Lots value | £32,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SECRETARY OF STATE FOR THE HOME DEPARTMENT | | Locality | LONDON | | Post town | South West London | | Postcode | SW1P 4LD | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | Vincent Square | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72110000 - Hardware selection consultancy services - 72120000 - Hardware disaster-recovery consultancy services - 72130000 - Computer-site planning consultancy services - 72140000 - Computer hardware acceptance testing consultancy services - 72150000 - Computer audit consultancy and hardware consultancy services - 72211000 - Programming services of systems and user software - 72222300 - Information technology services - 72232000 - Development of transaction processing and custom software - 72261000 - Software support services - 72262000 - Software development services - 72263000 - Software implementation services - 72322000 - Data management services - 72330000 - Content or data standardization and classification services ## Release History - 26 Mar 2021 at 22:56 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/006300-2021 ## Notice URLs - https://homeoffice.app.jaggaer.com/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a00e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a00e.json.