---
title: "Calming Cafe"
ocid: "ocds-h6vhtk-02a03d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a03d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a03d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a03d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SWINDON BOROUGH COUNCIL"
published: "2022-03-16"
---

# Calming Cafe

Buyer: SWINDON BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02a03d

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## Summary

Swindon Borough Council is seeking to engage suppliers for the "Calming Cafe" service, classified under health and social work services, located in Swindon, UK. The procurement process, which follows an open procedure, is currently in the Award stage. The contract has an initial term of 60 months, commencing from 1st October 2021, with an option to extend for a further 24 months. Key dates include the tender submission deadline, which has passed on 25th May 2021, and the tender clarification deadline that also concluded on 15th May 2021.

This opportunity is ideal for businesses specialised in mental health support services, community care, and social work, particularly those with experience in crisis intervention and therapeutic environments. By participating in this tender, qualified service providers can contribute to the essential support for individuals facing mental health challenges, while also growing their business and establishing long-term partnerships within the community. The successful bidder will be expected to create a safe and supportive environment, thus enhancing their reputation and potential for future projects in the health sector.

## Notice

Calming Cafe Service Swindon Borough Council invites expressions of interest from suitably qualified and experienced service providers for the provision of a Calming Cafe Service Project Description Swindon Borough Council is looking to procure a Calming Cafe Service that will provide the following: The successful provider of this contact will be responsible for the delivery of a high quality Calming Cafe. This service will be open every day and evening, each day of the year, for people in mental health crisis or at risk of developing a crisis. The safe haven approach encourages self-management and independence, with the requirements of the people accessing the service at the heart of the provision. The Service will be staffed with appropriately trained workers with capacity to work with people in emotional/mental health distress. The project will operate by: * Providing an alternative provision to attending Emergency Duty (ED) for people aged 16+ experiencing or at risk of escalating to a mental health crisis * Providing an alternative provision to attending ED for adults experiencing or at risk of escalating to a mental health crisis * Offer a safe, supportive and therapeutic environment, promoting independence, opportunity and recovery for all those that need it in the community. * Promoting empowerment of those using the service by giving them the opportunity to identify their own needs; making their own choices about what will help them; develop their own coping strategies and tools, recognise their own strengths and talents; encourage hope and to work towards improving their own emotional wellbeing. * Developing partnerships with people using the service, their Family/unpaid carers and statutory and non-statutory organisations, to provide more integrated preventative and crisis management provision. * Providing an environment which is physically and emotionally safe for those people accessing the service, unpaid/paid carers and staff. * Encourage those people using the service to make use of their own social network and peer network developing self-management skills and resilience. To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk, then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com Contract Period The contract will be initially for a period of 60 months commencing 1st October 2021 with the option to extend for a further 24 months as per the contract terms and conditions.

### Lot Information

Lot 1

To participate, Suppliers will need to Register as a Supplier with ProContract, www.supplyingthesouthwest.org.uk, then Register an Interest before obtaining access to the tender documents. In the event of difficulties registering as a supplier, please refer to the System Administrator Proactis support team ProContractSuppliers@proactis.com Contract Period The contract will be initially for a period of 60 months commencing 1st October 2021 with the option to extend for a further 24 months as per the contract terms and conditions. Tender Responses Tender Responses are required to be submitted no later than 25th May 2021, 1200:00:00 hrs UK Local time via ProContract tender portal - https://www.supplyingthesouthwest.org.uk/ Tender Clarifications If you require any clarifications on the tender documents, please submit these in writing via Messaging in ProContract tender portal by 15th May 2021, 1200:00:00 hrs UK Local time. The Council's responses to these clarification questions will be uploaded periodically on the ProContract tender portal. Please note that this project has been advertised on Find a Tender Service, Contracts Finder / other web portals, however, Supplying the South West Portal, https://www.supplyingthesouthwest.org.uk/ is the only portal that includes all the relevant documents required to respond to this opportunity, bearing Project Id: DN535304 No Tender submissions will be considered without completing the tender documents in full including attachments and returning them in alignment with the instructions within the tender documents.

Options: the option to extend for 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007129-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2022 |
| Submission deadline | 25 May 2021 |
| Future notice date | Not specified |
| Award date | 11 Aug 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,204,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,204,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SWINDON BOROUGH COUNCIL |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN1 2JH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Eastcott |
| Westminster constituency | Swindon South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SWINDON & GLOUCESTERSHIRE MIND |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services

## Release History

- 16 Mar 2022 at 11:04 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007129-2022
- 29 Mar 2021 at 11:33 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/006347-2021

## Notice URLs

- http://www.supplyingthesouthwest.org.uk
- http://www.swindon.gov.uk/
- https://www.supplyingthesouthwest.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a03d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a03d.json.