---
title: "Integrated Housing Management System"
ocid: "ocds-h6vhtk-02a28c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a28c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a28c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a28c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST KENT HOUSING ASSOCIATION LTD"
published: "2021-04-05"
---

# Integrated Housing Management System

Buyer: WEST KENT HOUSING ASSOCIATION LTD  
Current stage: Award  
OCID: ocds-h6vhtk-02a28c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a28c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02a28c.json)

## Summary

The procurement process for an Integrated Housing Management System was conducted by West Kent Housing Association Ltd, situated in Sevenoaks, United Kingdom. This tender falls under the category of software-related services and is classified within the broader procurement of services. The tender was initiated on 31st March 2021, and while it has been marked as complete, it involved an open procurement method seeking innovative solutions for tenancy and property management. Key deliverables included a cloud-hosted system with mobile capabilities and integrations with other systems, alongside an emphasis on continual development to incorporate future technologies.

This opportunity presents significant potential for growth, particularly for businesses specialising in software development and digital solutions tailored to the housing sector. Companies that offer cloud computing services, mobile application development, property management software, and those experienced with AI and smart technologies would be particularly well-suited to compete in this tender. The integration requirements indicate a market space for innovative providers who can demonstrate quality and cost-effectiveness, as assessed by a weighted criteria of 70% quality and 30% price.

## Notice

Provision of a Cloud Hosted Housing Management System

### Lot Information

Lot 1

Provision of a Cloud Hosted integrated housing management system to include all aspects of tenancy management, support services, void management, onboarding process for new customers, asset management, property maintenance and customer relationship management. The solution is to include mobile working capabilities including an ability to work offline when needed. Although a fully functional system is required immediately, it is expected that the solution will be continuing to develop to meet future expectations and to utilise new innovations including smart technologies within homes and AI. Full details of the requirements are contained within the tender documents. The solution is to include open APIs to enable integration with other solutions (internal systems and third party solutions), workflow functionality and easy to use report writing functionality.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/006939-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Apr 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,053,887 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST KENT HOUSING ASSOCIATION LTD |
| Locality | SEVENOAKS |
| Post town | Tonbridge |
| Postcode | TN13 1AX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ46 West Kent |
| Local authority | Sevenoaks |
| Electoral ward | Sevenoaks Town and St John's |
| Westminster constituency | Sevenoaks |
| Delivery location | TLJ4 Kent |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72260000 - Software-related services

## Release History

- 5 Apr 2021 at 08:16 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006939-2021

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:417147-2020:TEXT:EN:HTML
- https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit
- https://www.westkent.org

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a28c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a28c.json.