---
title: "Support and Maintenance of NicheRMS"
ocid: "ocds-h6vhtk-02a350"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a350"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a350.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a350.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR AVON AND SOMERSET"
published: "2021-04-07"
---

# Support and Maintenance of NicheRMS

Buyer: POLICE AND CRIME COMMISSIONER FOR AVON AND SOMERSET  
Current stage: Award  
OCID: ocds-h6vhtk-02a350

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## Summary

The Police and Crime Commissioner for Avon and Somerset is conducting a complete procurement process for the support and maintenance of the Niche Police Records Management System (NicheRMS). This service falls under the broader industry category of system and support services, specifically classified as CPV code 72250000. The contract was awarded following a limited procurement method without prior publication, as per Regulation 32(2)(b)(iii) of the Public Contract Regulations 2015. The contract, valued at £3,950,000, was signed on 3 March 2021, with the delivery of services required in the UK.

This tender presents significant opportunities for businesses engaged in software support and maintenance, particularly those that can provide helpdesk services, software maintenance, and repair services. Given that the contract was awarded to Niche Technology UK Limited, which holds the intellectual property rights for NicheRMS, businesses specializing in similar systems or those capable of demonstrating unique expertise in niche policing technologies may find a competitive advantage. This is an ideal opportunity for companies with capabilities in high-end IT service provision and public safety systems to explore growth avenues through potential partnerships or subcontracting arrangements.

## Notice

The renewal of the provision of support and maintenance of the Niche Police Records Management System (NicheRMS). The Contract was awarded following the negotiated procedure without prior publication, in accordance with Regulation 32(2)(b)(iii) of the Public Contract Regulations 2015.

### Lot Information

Lot 1

The renewal of the provision of support and maintenance of the Niche Police Records Management System (NicheRMS). The Contract was awarded following the negotiated procedure without prior publication, in accordance with Regulation 32(2)(b)(iii) of the Public Contract Regulations 2015.

### Procurement Information

Niche Technology owns the intellectual property rights of NicheRMS and does not license any other economic operator to provide support and maintenance services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007135-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,950,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR AVON AND SOMERSET |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS20 8JJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK6 North Somerset, Somerset and Dorset |
| ITL 3 | TLK61 North Somerset |
| Local authority | North Somerset |
| Electoral ward | Portishead West |
| Westminster constituency | North Somerset |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NICHE TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services
- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services
- 72261000 - Software support services
- 72267000 - Software maintenance and repair services

## Release History

- 7 Apr 2021 at 15:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007135-2021

## Notice URLs

- http://www.avonandsomerset.police.uk
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/31798

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a350. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a350.json.