---
title: "Clean Air Zone Technical Delivery and Support Provider"
ocid: "ocds-h6vhtk-02a4a3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a4a3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a4a3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a4a3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENCING AGENCY"
published: "2025-05-28"
---

# Clean Air Zone Technical Delivery and Support Provider

Buyer: DRIVER & VEHICLE LICENCING AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-02a4a3

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02a4a3.json)

## Summary

The Driver & Vehicle Licencing Agency (DVLA), based in Swansea, United Kingdom, has been actively engaged in the procurement process for a Clean Air Zone (CAZ) Technical Delivery and Support Provider. This process, initiated by tender, falls under the industry category of IT services, emphasizing consulting, software development, Internet, and support. The procurement has reached the award update stage with an active contract currently held by Informed Solution Limited and Informed Solutions Ltd. This contract has a significant value of £22,364,119.38 and commenced on 28th July 2021, running until 27th July 2027. The procurement's scope includes the transition, support, and technical development of a digital solution, among other services, across the UK. The project aims to improve air quality compliance standards across specific zones.

This procurement presents a substantial opportunity for businesses specialising in IT services, particularly those with capabilities in supporting extensive digital solutions and environmental technology. The focus on transitioning digital solutions and enhancing technical delivery may attract IT consultancies and technology providers equipped to manage large-scale service and infrastructure projects. With its open procurement method, the project encourages competition, making it an attractive proposition for small to large enterprise vendors seeking engagement with public sector initiatives. Companies offering innovative solutions in environmental quality management and IT system management could leverage this contract to expand their portfolios and gain significant exposure in the public sector.

## Notice

In February 2016, Defra and DfT established a Joint Air Quality Unit (JAQU) to oversee the delivery of the government's plan for tackling NO2 (Nitrogen Oxide) compliance. A Clean Air Zone (CAZ) defines an area where targeted action is taken to improve air quality and resources are prioritised and coordinated in order to shape the urban environment in a way that delivers improved health benefits and supports economic growth. Clean Air Zones aim to address all sources of pollution, including nitrogen dioxide and particulate matter, and reduce public exposure to them using a range of measures tailored to the location. Clean Air Zones bring together local measures to deliver immediate action to improve air quality and health with support for cities to grow while delivering sustained reductions in pollution and a transition to a low emission economy. Where there are the most persistent pollution problems, this is supported by restrictions to encourage only the cleanest vehicles to operate in the city. Charging Clean Air Zones are being introduced for individual users to pay a charge to drive into, or move within, a designated zone if they are driving a vehicle that does not meet the particular standard in that zone. The CAZ central service being implemented and is made up of a Digital Solution, a customer facing Contact Centre (delivered by DVLA) and Penalties and Enforcements (managed by Local Authorities). With the current contract expiring in 2021, The Secretary of State for Transport requires a supplier to provide a high-quality service to JAQU, Local Authorities, Fleet Operators, Users and all other stakeholders of the CAZ Digital Solution. The scope of the new contract could include but not limited to:- -Transition of the existing digital solution -Support and Maintenance of the digital solution -Technical Delivery -Technical Development -Onboarding of Local Authorities to utilise the CAZ service -Hosting of the central service -Testing -Incident Management -Management Information and Reporting Suppliers can ask any clarification question for a period of 10 working days after the notice has been published.

### Lot Information

Lot 1

The scope of the new contract could include:- -Transition of the existing digital solution -Support and Maintenance of the digital solution -Technical Delivery -Technical Development -Onboarding of Local Authorities to utilise the CAZ service -Hosting of the central service -Testing -Incident Management -Management Information and Reporting

Renewal: This contract may be renewed after the intiial period.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028101-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 May 2025 |
| Submission deadline | 14 May 2021 |
| Future notice date | Not specified |
| Award date | 27 Jul 2021 |
| Contract period | 27 Jul 2021 - 27 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £37,636,851 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENCING AGENCY |
| Additional buyers | DEPARTMENT FOR TRANSPORT |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | INFORMED SOLUTION; INFORMED SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 28 May 2025 at 12:42 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/028101-2025
- 24 Aug 2021 at 21:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020902-2021
- 13 Apr 2021 at 21:55 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007773-2021
- 9 Apr 2021 at 21:55 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007474-2021

## Notice URLs

- http://www.gov.uk
- https://dft.app.jaggaer.com
- https://dft.app.jaggaer.com/
- https://www.gov.uk/government/organisations/driver-and-vehicle-licensing-agency

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a4a3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a4a3.json.