---
title: "Transportation: Patient and Specialist Courier Services"
ocid: "ocds-h6vhtk-02a4aa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a4aa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a4aa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a4aa.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "EAST OF ENGLAND NHS COLLABORATIVE HUB"
published: "2021-04-09"
---

# Transportation: Patient and Specialist Courier Services

Buyer: EAST OF ENGLAND NHS COLLABORATIVE HUB  
Current stage: Award  
OCID: ocds-h6vhtk-02a4aa

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## Summary

The East Of England NHS Collaborative Hub is conducting a procurement process for the "Transportation: Patient and Specialist Courier Services" in the health services industry, specifically focused on courier services (CPV code: 64120000). The procurement is currently in the Award stage, with contracts signed on March 29, 2021. This competitive tender involves multiple lots, addressing various needs such as non-urgent patient transportation and temperature-controlled logistics across the UK, and it aims to ensure compliance with regulatory standards.

This tender presents significant opportunities for businesses in the transport and logistics sector, especially those specialising in patient transportation, medical supply delivery, and environmentally sustainable practices. Companies capable of providing innovative solutions such as temperature-controlled logistics, secure transportation of sensitive materials, and 'green' initiatives within courier services would be well-suited to compete. Given the current emphasis on value for money and high service quality, this could be a lucrative opportunity for both large enterprises and SMEs looking to expand their footprint in the healthcare logistics market.

## Notice

EOECPH is seeking experienced, proven, innovative and agile providers as our framework partners to deliver non-urgent patient transportation and specialist courier services which meet current and future regulatory and legislative standards for both the materials being transported and the vehicle/fleet element of the services, assisting Beneficiaries achieve and deliver against their requirements and obligations as well as providing value for money services with best service outcomes.

### Lot Information

Private Ambulance - System Capacity Support

Suppliers awarded to the framework are expected to be able to provide transportation in vehicles that are suitable for ambulatory patients and patients who require an assisted return to home or onward transportation to other care facilities.

Non-urgent Patient Transportation Services

Providers for Lot 1b will need to be to be able to offer a fully managed, clinically supported, bed-to-bed repatriation service as required. It is intended that this service will cover: * repatriation UK nationwide * repatriation internationally to/from any country in the world * air ambulance service

Temperature Controlled Logistics - Planned Service

Planned service delivery will encompass both routes and times for delivery and or collection where so set by the Contracting Authority (Beneficiary). Planned service delivery means and will encompass regular journeys and routes which may additionally have regular set times laid against the route or routes. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers

Temperature Controlled Logistics - Same Day Courier Service

Same day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Temperature Controlled Logistics - Next Day Courier Service

Next Day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Hazard Material (ADR) Logistics - Planned Service Delivery

Planned service delivery will encompass both routes and times for delivery and or collection where so set by the Contracting Authority (Beneficiary). Planned service delivery means and will encompass regular journeys and routes which may additionally have regular set times laid against the route or routes. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Hazard Material (ADR) Logistics - Same Day Courier Service

Same day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Hazard Material (ADR) Logistics - Next Day Courier Service Delivery

Next Day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers.

Notes and Files

Suppliers awarded to this lot will be required to undertake and collection, storage, and delivery of Notes and Files which may require higher security than otherwise allowed for under other lots within this Framework agreement. These notes and files may include, but will not be limited to, medical notes and files which may include Patient Identifiable Data (PID).

'Green' and innovation Courier Services

Providers awarded to this Lot must be able to demonstrate a clear understanding of the NHS environmental and sustainability initiatives in place to reduce carbon output and limit their overall impact on the environment. Green and Innovation Courier Services may include but are not limited to: * Zero-emission cargo bikes * Drone or robotic delivery systems * Fully electric Fleet vehicles * Carbon-offsetting services * Use of AI and associated platforms to achieve overall delivery efficiencies

Total Service Delivery

Total Service Delivery services, covering the supply of a broad range of Transport and Specialist Courier Services where the scope of the requirement covers at least 2 or more of the specialist areas covered in Lots 1-9. This Lot would be used where the scope of the work involved was particularly wide ranging and broad in its nature such that the scope of the service required was not able to be procured solely under any one of the specialist individual Lots 1-9.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007481-2021 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Apr 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £660,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST OF ENGLAND NHS COLLABORATIVE HUB |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB21 5XB |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | South Cambridgeshire |
| Electoral ward | Fen Ditton & Fulbourn |
| Westminster constituency | South Cambridgeshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 8 |
| Supplier names | CITYSPRINT; CITYSPRINT (UK; DORSET COUNTY HOSITAL NHS FOUNDATION TRUST; ERS MEDICAL; GLOBAL SERVICE GROUP; HATS GROUP; POLAR SPEED DISTRIBUTION; RESTORE PLC DOCUMENT MANAGEMENT SERVICES DIVISION |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64120000 - Courier services

## Release History

- 9 Apr 2021 at 21:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/007481-2021

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:541891-2020:TEXT:EN:HTML
- https://www.eoecph.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a4aa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a4aa.json.