---
title: "21-13 Student Support Services"
ocid: "ocds-h6vhtk-02a59e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a59e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a59e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a59e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED"
published: "2021-08-05"
---

# 21-13 Student Support Services

Buyer: UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-02a59e

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## Summary

The University of Wolverhampton Enterprise Limited is conducting a procurement process titled "21-13 Student Support Services", specifically aimed at providing support services for students eligible for the Disabled Students Allowance and other funding sources. This procurement is classified under the "services" industry category and follows an open procedure. The tender was originally active until the deadline for submissions on 24 May 2021, and the subsequent award period began on 25 May 2021. This process seeks to establish agreements with suitable contractors to deliver tailored support for students, which includes a variety of specialised services.

This tender presents significant opportunities for businesses that specialise in providing educational support services, particularly those with experience in catering to individuals with disabilities. Companies that can offer British Sign Language interpreters, study support assistants, or specialists in mental health and learning difficulties would be particularly well-suited to compete for this contract. By engaging with this framework, businesses can expand their reach and enhance their service offerings to contribute positively to students' educational experiences at the University of Wolverhampton.

## Notice

University is looking to establish agreements with suitable Contractor(s) who can provide Student Support Services to our students eligible for support via Disabled Students Allowance, ESFA funding, other funding bodies, or for support funded by the University of Wolverhampton. Students awarded DSA will possess a needs assessment that details what support, adjustments and equipment a student requires based on the assessor's determination of how their disability affects their individual ability to study and could place them at a disadvantage. Similarly the University may undertake an assessment of the support needs of a student not eligible for DSA and provide support funded by the University or other funding bodies the University is eligible to claim for. This is a Managed Service for use when the University does not have capacity within its Non-Medical Helper (NMH) team.

### Lot Information

Lot 1

University is looking to establish agreements with suitable Contractor(s) who can provide Student Support Services to our students eligible for support via Disabled Students Allowance, ESFA funding, other funding bodies, or for support funded by the University of Wolverhampton. Students awarded DSA will possess a needs assessment that details what support, adjustments and equipment a student requires based on the assessor's determination of how their disability affects their individual ability to study and could place them at a disadvantage. Similarly the University may undertake an assessment of the support needs of a student not eligible for DSA and provide support funded by the University or other funding bodies the University is eligible to claim for. This is a Managed Service for use when the University does not have capacity within its Non-Medical Helper (NMH) team. The aim of this tender is to create a Framework Agreement of five (5) suitable Providers of Student Supports Services or those scoring over 75% that can be used by the University. This tender is to establish agreements with Contractor(s) to supply Assessments for students with disabilities, medical conditions or SpLD where required and NMH Support Workers that ensures we continue to deliver the quota of DSA support that the University of Wolverhampton have been awarded or to provide support to students not eligible for DSA funded support. For the purposes of the DSA funded activity awarded to the University, the University is responsible for the invoicing and quality of the support provided whether provided by a member of the University of Wolverhampton NMH team or by a support worker provided by an agency. The support workers provided by the agency will be included in the annual DSA audit as a member of the University NMH support worker team. The University is responsible for ensuring that only suitably qualified support workers who meet the requirements of the DSA framework provide DSA funded support to our students. This is a Managed Service, the successful Contractor(s) must be able to provide support across the following areas: * British Sign Language Interpreters (BSLI) * Manual Note Takers * Practical or Study Support Assistants * Exam support workers * Specialist Note Taker (for Deaf / Hard of Hearing students) including electronic note taking and Speech To Text Reporter * Specialist Note taker for Visually Impaired (VI) students including Braille * Specialist Mentor Mental health conditions (MH) * Specialist Mentor (Autism Spectrum Conditions - AS) * Specialist one-to-one study skills support (Specific Learning Difficulties - SpLD) * Specialist one-to-one study skills support (AS)(MH) * Specialist support professional for students with sensory impairment - deaf or visually impaired students The University is also looking to establish agreements with Diagnostic Assessors to support students and/or other students where the University deems necessary for an assessment to take place.

Renewal: 3 years plus option to extend for up to an additional 24 months. Renewal will take place before end of Contract term.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018907-2021 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Aug 2021 |
| Submission deadline | 24 May 2021 |
| Future notice date | Not specified |
| Award date | 3 Aug 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £636,369 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF WOLVERHAMPTON ENTERPRISE LIMITED |
| Locality | WOLVERHAMPTON |
| Post town | Wolverhampton |
| Postcode | WV1 1LY |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BARRY BENNET LTD, RANSTAD HR SOLUTIONS LTD, WARWICK UNIVERSITY ENTERPRISES LIMITED, FIRST CLASS ENTERPRISE GROUP |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98110000 - Services furnished by business, professional and specialist organisations

## Release History

- 5 Aug 2021 at 13:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018907-2021
- 13 Apr 2021 at 14:21 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007725-2021

## Notice URLs

- http://www.wlv.ac.uk
- http://www.wlv.bravosolution.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a59e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a59e.json.