--- title: "FRAMEWORK-SERVICES-BUSINESS TRAVEL MANAGEMENT" ocid: "ocds-h6vhtk-02a680" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a680" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a680.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a680.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "UNITED UTILITIES WATER LIMITED" published: "2021-04-15" --- # FRAMEWORK-SERVICES-BUSINESS TRAVEL MANAGEMENT Buyer: UNITED UTILITIES WATER LIMITED Current stage: Planning OCID: ocds-h6vhtk-02a680 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a680) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02a680.json) ## Summary The United Utilities Water Limited is currently in the planning stage of a public procurement process for a contract titled "FRAMEWORK-SERVICES-BUSINESS TRAVEL MANAGEMENT". This opportunity falls under the services industry category, specifically focusing on hotel accommodation services, and is located in Warrington, UK. The buying organisation aims to conduct market research to collect information from suppliers capable of providing comprehensive business travel management services. Notably, interested parties are encouraged to submit relevant information by 16 April 2021 to assist with the overall approach for a future tender. This procurement presents significant opportunities for businesses specialising in travel management, including those offering air, rail, and accommodation booking services, as well as event management and strategic account management services. Companies that can demonstrate adaptability to recent changes in the travel landscape, particularly those influenced by COVID-19, will be well-positioned to compete. The forthcoming tender, which will be advertised separately, is a chance for these businesses to engage with a major utility provider and expand their client base. ## Notice United Utilities (UU) is currently undertaking market research, and as part of a pre-market engagement exercise, would be interested in hearing from suppliers who are able to provide Business Travel Management Services, as outlined within the specification below. UU will then use this information to help determine the overall approach and future strategy in relation to an upcoming tender. Any subsequent procurement will be advertised at a later date via a separate notice. ### Lot Information Lot 1 The requirement is for a single supplier to provide UU with the full list of services outlined below 24/7 365 days a year: - * COVID-19 - The Company would like to understand how Covid-19 has impacted the Business Travel market. In particular, whether suppliers have adapted their service offerings to support recent changes, such as an increase in working from home. * Travel - Air, & Other - The provision of tickets for Domestic, European and International travel. Including the facility for reservations, cancellations and amendments. * Accommodation - Provide a cost effective accommodation booking service including the facility for reservations, cancellations and amendments. * Rail (UK/EU) - The provision of cost effective services for rail travel including ticket reservations, cancellations and amendments. * Conference and Event Management - The provision to secure facilities for meetings, events and conferences in the UK. This includes reservations, cancellations and amendments. * Online Platform - Provide an online ordering system/platform which is user-friendly, and has mobile app functionality. This will be the primary ordering point for all services UU requires. * Offline support (outside of normal business hours) - Provision of a dedicated 'offline' team to assist UU employees making bookings, and ad-hoc query support. * Account Managed VIP Service - for UU Directors and members of the Executive Leadership Team. This will require help with complex travel requirements and, provide an overall account managed service to the associated Executive Secretaries. * Payment for Services - The provision of a credit facility to ensure zero cost to the bookers(s) at the point of check-in/check-out. * Strategic Account Management - Provide a designated Account Manager to manage the UU Account, and hold overall responsibility for the successful running of the account whilst providing a single point of contact for the Company. Additional information: There is no specific delivery location for this set of requirements, but the Supplier must be able to provide the services detailed within this document worldwide. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/007951-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Apr 2021 | | Submission deadline | Not specified | | Future notice date | 15 Apr 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNITED UTILITIES WATER LIMITED | | Locality | WARRINGTON | | Post town | Warrington | | Postcode | WA5 3LP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD6 Cheshire | | ITL 3 | TLD61 Warrington | | Local authority | Warrington | | Electoral ward | Great Sankey North and Whittle Hall | | Westminster constituency | Warrington South | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 55 - Hotel, restaurant and retail trade services - 60 - Transport services (excl. Waste transport) ### Codes - 55110000 - Hotel accommodation services - 55120000 - Hotel meeting and conference services - 55130000 - Other hotel services - 60210000 - Public transport services by railways - 60410000 - Scheduled air transport services - 60610000 - Ferry transport services ## Release History - 15 Apr 2021 at 15:06 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/007951-2021 ## Notice URLs - http://www.unitedutilities.com - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/43984 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a680. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a680.json.