---
title: "DAC78/20 DoJ PSNI - Maintenance and Support for NICHE RMS"
ocid: "ocds-h6vhtk-02a81d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a81d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a81d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a81d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE SERVICE FOR NORTHERN IRELAND"
published: "2021-04-20"
---

# DAC78/20 DoJ PSNI - Maintenance and Support for NICHE RMS

Buyer: POLICE SERVICE FOR NORTHERN IRELAND  
Current stage: Award  
OCID: ocds-h6vhtk-02a81d

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02a81d.json)

## Summary

The Police Service for Northern Ireland is currently involved in a completed procurement process titled "DAC78/20 DoJ PSNI - Maintenance and Support for NICHE RMS". This process falls under the services category, specifically concerning system and support services within the information technology sector. The procurement method used was limited, executed as a negotiated tender without the publication of a contract notice. The contract, valued at £3,868,000, was signed on 14 April 2021, and pertains to the provision of maintenance and support services for the NICHE Records Management IT system, based in Belfast, UK.

This tender presents substantial opportunities for businesses specialising in IT support services, particularly those that provide helpdesk and system support services. Companies with expertise in managing sensitive systems and offering tailored support are well-suited to compete. As the contract is linked to the facilitation of vital IT infrastructure for public safety, suitable suppliers equipped to handle technical complexities with a strong reputation in the UK market may find this an advantageous area to explore for business growth.

## Notice

Maintenance and Support for PSNI NICHE Records Management IT System

### Lot Information

Lot 1

Maintenance and Support for PSNI NICHE Records Management IT System

### Procurement Information

This is to allow for the provision of services required for the contract under the PCR 2015 Regulation 32(2)(b)(ii), where competition is absent for technical reasons and Regulation 32(2)(b)(iii),ii), for reasons connected with the protection of exclusive rights, including intellectual property rights.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008364-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Apr 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,868,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE SERVICE FOR NORTHERN IRELAND |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT3 9ED |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Sydenham |
| Westminster constituency | Belfast East |
| Delivery location | TLN0 Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DUE TO THE SENSITIVE NATURE OF THIS CONTRACT THE SUPPLIER NAME WILL BE WITHHELD |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services
- 72253000 - Helpdesk and support services
- 72253100 - Helpdesk services
- 72253200 - Systems support services

## Release History

- 20 Apr 2021 at 13:35 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008364-2021

## Notice URLs

- http://www.etendersni.gov.uk
- https://etendersni.gov.uk/epps
- https://ted.europa.eu/udl?uri=TED:NOTICE:132181-2021:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a81d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a81d.json.