---
title: "IT Support Services to GP Practices across Kingston"
ocid: "ocds-h6vhtk-02a89c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a89c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a89c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a89c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SOUTH WEST LONDON CLINICAL COMMISSIONING GROUP"
published: "2021-04-21"
---

# IT Support Services to GP Practices across Kingston

Buyer: NHS SOUTH WEST LONDON CLINICAL COMMISSIONING GROUP  
Current stage: Award  
OCID: ocds-h6vhtk-02a89c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a89c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02a89c.json)

## Summary

The NHS South West London Clinical Commissioning Group is conducting a direct award for IT Support Services to GP Practices across Kingston. This contract, initiated under a limited procurement method without prior publication of a call for competition, is for an interim six-month duration, valued at £177,477, running from 1st April 2021 until 30th September 2021, with a potential total value of £354,954 should the contract be extended until 31st March 2022. The primary focus of the services includes infrastructure management and support for 25 GP practice sites in Kingston. This process is currently in the award stage.

This tender presents significant opportunities for businesses in the IT services sector, particularly those offering consulting and technical support for healthcare providers. Companies experienced in providing managed IT services, including service desk support, infrastructure management, and data hosting, would be well-suited to compete for future contracts in this space. Given the emphasis on continuity of service and the ongoing review of future service delivery, businesses that can demonstrate local expertise and robust support frameworks are likely to be favoured as the CCG assesses long-term partnerships.

## Notice

Provision of IT support services to GP Practices for the Kingston Borough focusing on: - Service Desk - Account Management - WiFi - LAN Infrastructure - HSCN Management - NHSMail - PC/Server Support - Registration Authority

### Lot Information

Lot 1

Primary Care GP IT services to the Kingston Borough for 25 sites (practices and/or branch sites) via an DSP toolkit level 2 certified partner, accredited to ISO/IEC 27001:2013. The service will provide a managed IT service to General Practices sites to include Service Desk, LAN/WAN infrastructure, HSCN management, device support, printing support, service maintenance and support, data hosting, CareCERT response, registration authority. Additional information: Value of 6 month contract PS177,477 to run 1st April 2021 until 30th September 2021 with the total potential value of PS354,954 relevant should the contract be extended until 31st March 2022.

Options: Interim 6 month contract with rights reserved for this to be extended for up to a further 6 months (12 months maximum)

### Procurement Information

NHS South West London CCG has a responsibility to ensure local GPs within the Kingston borough have continuity of IT technical support to enable front-line delivery of primary care clinical services to local patients. The CCG has assessed a need to allow some additional time, following recent and ongoing COVID pandemic response, to agree with local GPs the future substantive service delivery solution. As such, an interim 6 month contract is being awarded to the incumbent provider, recognising the risks that would be associated with making a change to the current relationships and support arrangements at this time, and assessing the current supplier as having the required local knowledge, infrastructure and working relationships to support the local GPs. The CCG plans to decide upon its future requirements during this interim contract period, to then inform an appropriate process to establish a future substantive contractual solution.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008491-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Apr 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £354,954 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH WEST LONDON CLINICAL COMMISSIONING GROUP |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW19 1RH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Merton |
| Electoral ward | Wimbledon Town & Dundonald |
| Westminster constituency | Wimbledon |
| Delivery location | TLI6 Outer London - South |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOUR HEALTHCARE COMMUNITY INTEREST |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Apr 2021 at 13:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008491-2021

## Notice URLs

- https://swlondonccg.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a89c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a89c.json.