---
title: "Norwich City Council: Norwich City Services Limited Insurance and Claims Management Programme 2021"
ocid: "ocds-h6vhtk-02a92b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a92b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a92b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02a92b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CAMBRIDGESHIRE COUNTY COUNCIL INSURANCE IN PARTNERSHIP WITH MILTON KEYNES COUNCIL AND NORTHAMPTONSHIRE COUNTY COUNCIL ON BEHALF OF NORWICH CITY COUNCIL"
published: "2021-04-22"
---

# Norwich City Council: Norwich City Services Limited Insurance and Claims Management Programme 2021

Buyer: CAMBRIDGESHIRE COUNTY COUNCIL INSURANCE IN PARTNERSHIP WITH MILTON KEYNES COUNCIL AND NORTHAMPTONSHIRE COUNTY COUNCIL ON BEHALF OF NORWICH CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02a92b

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## Summary

The procurement process pertains to the Norwich City Council's initiative for the Norwich City Services Limited Insurance and Claims Management Programme for 2021. The programme, classified under insurance services, seeks tenders for a range of insurance services, with the location centred around Norwich, UK. This open procurement process is currently in the award stage, having commenced with a call for tenders on 22 April 2021. Key dates include the contract signing that took place on 23 March 2021, and the transition of services from Norwich Norse to Norwich City Services Ltd, effective from 1 April 2021.

This tender offers significant opportunities for businesses within the insurance sector, particularly for those specialising in property, liability, and professional indemnity insurance, among others. Providers with the capacity to deliver comprehensive insurance programmes and claims management services would be well-suited to compete. The involvement of a wide range of suppliers, alongside the active status of several awards, indicates a competitive landscape, making it an ideal moment for businesses aiming to expand their service offerings in the public sector insurance market.

## Notice

Cambridgeshire County Council Insurance in partnership with Milton Keynes Council and Northamptonshire County Council on behalf of Norwich City Council wishes to invite tenders for the supply of services in respect of Norwich City Services Ltd Insurance Programme and Claims Management Services 2021 as detailed within the tender documentation. Services previously provided to Norwich City Council by Norwich Norse are to be brought back in-house by Norwich City Council and provided via a wholly-owned company of the Council -- Norwich City Services Ltd. Services provided by Norwich Norse Environmental will be incorporated into Norwich City Services Ltd from the 1 April, 2021, and those of Norwich Norse Building in April, 2022. Norwich City Services Ltd, which came into being on 9 June 2020, will have its own insurance programme from 1 April 2021, noting that initially this will provide cover in respect of environmental services only. Norwich City Services Ltd will be CHAS accredited www.chas.co.uk and Lloyd's Register Quality Assurance (LRQA) accredited. Arthur J Gallagher has been selected to assist in the tender of Norwich City Services Insurance Programme following the intention of bring these services into the new organisation. Please note that this does not stop other entities of Arthur J. Gallagher bidding from any of lots detailed in this notice. Insurance brokers are not permitted to bid for this procurement. Please note that not all lots stated shall be awarded and the authority reserves the right to award the lots as necessary and against the evaluation criteria stated in the documentation. Please note that any questions relating to the tender process should sent via the LGSS Procurement Portal and the messaging system provided within that eTendering facility.

### Lot Information

Norwich City Services Ltd: Property Insurance covering Material Damage, Business Interruption, Money

Norwich City Services Ltd: property insurance covering material damage, business interruption, money.

Norwich City Services Ltd: Liability Insurance covering Employer's Liability, Public/Products Liability Lot No: 2

Norwich City Services Ltd: liability insurance covering employer's liability, public/products liability.

Norwich City Services Ltd: Professional Indemnity Insurance

Norwich City Services Ltd: professional indemnity insurance.

Norwich City Services Ltd: Crime Insurance

Norwich City Services Ltd: Crime Insurance

Norwich City Services Ltd: Personal Accident Insurance

Norwich City Services Ltd: Personal Accident Insurance

Norwich City Services Ltd: Hired in Plant Insurance

Norwich City Services Ltd: hired in plant insurance.

Norwich City Services Ltd: Computer Insurance

Norwich City Services Ltd: computer insurance.

Norwich City Services Ltd: Engineering Inspection

Norwich City Services Ltd: Engineering Inspection

Norwich City Services Ltd: Motor Fleet Insurance

Norwich City Services Ltd: Motor Fleet Insurance

Norwich City Services Ltd: Package Insurance

Norwich City Services Ltd: package insurance containing the following: property insurance covering material damage, business interruption, money, liability insurance covering employer's liability, public/products liability, professional indemnity insurance, crime insurance, personal accident insurance, hired in plant insurance, computer insurance, engineering inspection insurance, motor fleet insurance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/008634-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Apr 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Mar 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CAMBRIDGESHIRE COUNTY COUNCIL INSURANCE IN PARTNERSHIP WITH MILTON KEYNES COUNCIL AND NORTHAMPTONSHIRE COUNTY COUNCIL ON BEHALF OF NORWICH CITY COUNCIL |
| Locality | CAMBRIDGE |
| Post town | Cambridge |
| Postcode | CB3 0AP |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH4 Cambridgeshire and Peterborough |
| ITL 3 | TLH42 Cambridgeshire CC |
| Local authority | Cambridge |
| Electoral ward | Castle |
| Westminster constituency | Cambridge |
| Delivery location | TLH East (England), TLH15 Norwich and East Norfolk |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | AIG UK LIMITED VIA RISK MANAGEMENT PARTNERS; ASPEN INSURANCE; HSB ENGINEERING INSURANCE LIMITED VIA RISK MANAGEMENT PARTNERS; QBE INSURANCE (EUROPE) LIMITED VIA RISK MANAGEMENT PARTNERS; ZURICH INSURANCE PLC (UK BRANCH) T/A ZURICH MUNICIPAL |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 71 - Architectural, construction, engineering and inspection services

### Codes

- 66510000 - Insurance services
- 66515200 - Property insurance services
- 66516000 - Liability insurance services
- 66516100 - Motor vehicle liability insurance services
- 66516500 - Professional liability insurance services
- 66519200 - Engineering insurance services
- 71631400 - Technical inspection services of engineering structures

## Release History

- 22 Apr 2021 at 15:20 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/008634-2021

## Notice URLs

- http://www.aspen.co.uk
- https://procontract.due-north.com/Login
- https://ted.europa.eu/udl?uri=TED:NOTICE:514754-2020:TEXT:EN:HTML
- https://www.norwich.gov.uk/site/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02a92b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02a92b.json.
