---
title: "HAC5621 Integrated Information, Advice and General Advocacy Services (IAA)"
ocid: "ocds-h6vhtk-02aae4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02aae4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02aae4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02aae4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TOWER HAMLETS"
published: "2021-04-28"
---

# HAC5621 Integrated Information, Advice and General Advocacy Services (IAA)

Buyer: TOWER HAMLETS  
Current stage: Award  
OCID: ocds-h6vhtk-02aae4

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02aae4)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02aae4.json)

## Summary

The London Borough of Tower Hamlets is seeking to deliver the contract titled "HAC5621 Integrated Information, Advice and General Advocacy Services (IAA)" within the health services industry. This procurement process, which is at the award stage, involves a selective procurement method with negotiations and was signed on 28 April 2021, with a total contract value of £3,632,000. The service aims to provide essential information, advice, and advocacy to support adult social care, ensuring that residents can lead independent and healthy lives. The delivery location is in London, specifically the region of UKI42.

This tender presents significant opportunities for businesses specialising in health and social care services, community health, or civic betterment support. Organisations that can demonstrate quality assurance and a commitment to delivering independent advice and advocacy will be well-suited to compete. Businesses should aim to understand the local context of Tower Hamlets to effectively tailor their bids, aligning their service offerings with the council's goals of managing demand on social care and promoting residents' well-being.

## Notice

The service will support the council to manage demand on its adult social care front door and health services by providing free, independent, quality-assured information, advice and advocacy across health, social care and social welfare in order to resolve issues and prevent or delay needs/problems escalating, and support residents to live independent, healthy and fulfilling lives.

### Lot Information

Lot 1

The service will support the council to manage demand on its adult social care front door and health services by providing free, independent, quality-assured information, advice and advocacy across health, social care and social welfare in order to resolve issues and prevent or delay needs/problems escalating, and support residents to live independent, healthy and fulfilling lives.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009075-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive procedure with negotiation |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Apr 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 27 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,632,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TOWER HAMLETS |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 2BG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Poplar |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI42 Tower Hamlets |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGE UK EAST LONDON |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85100000 - Health services
- 85323000 - Community health services
- 98133100 - Civic betterment and community facility support services

## Release History

- 28 Apr 2021 at 08:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009075-2021

## Notice URLs

- http://www.towerhamlets.gov.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:086342-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02aae4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02aae4.json.