---
title: "Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services"
ocid: "ocds-h6vhtk-02aebf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02aebf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02aebf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02aebf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HEALTHTRUST EUROPE LLP (HTE)"
published: "2025-04-15"
---

# Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services

Buyer: HEALTHTRUST EUROPE LLP (HTE)  
Current stage: Award  
OCID: ocds-h6vhtk-02aebf

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## Summary

HealthTrust Europe LLP (HTE) is overseeing a public procurement process titled "Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services" in the UK, with a main procurement category of services. This procurement, classified under the CPV code 79540000 for interpretation services, is currently in the award update stage. The procurement involves two lots: Lot 1 covers on-site face-to-face interpreting for spoken languages and remote interpreting solutions, while Lot 2 focuses on services for non-spoken languages, including British Sign Language (BSL). The contract, valued at GBP 250,000,000 and set to last 1560 days, was signed on 1 May 2021 and includes an amendment for an extension due to legislative changes.

This tender offers substantial opportunities for businesses specializing in language interpretation, translation, and transcription services, particularly those with capabilities in remote and on-site solutions. Companies able to provide both spoken and non-spoken language services, including innovative app-based and video solutions, stand to benefit. The tender is suitable for SMEs and large enterprises alike, as evidenced by the variety of suppliers involved. The procurement method is a restricted procedure, ensuring a selective process for qualified bidders, thereby fostering a competitive yet fair market environment. This tender aligns with the framework agreement principle, providing business stability and growth potential over its substantial duration.

## Notice

HealthTrust Europe has established a framework agreement for the supply of interpretation, translation and transcription services that includes scope for face to face Interpreting, telephone interpreting, video/remote interpreting, non-spoken language services, translation, transcription and managed service options on a scheduled and on demand basis, divided into two (2) lots.

### Lot Information

On-site and Remote Interpretation, Translation and Transcription

HealthTrust Europe is seeking to establish a framework agreement for the supply of interpretation,translation and transcription services that includes scope for face to face Interpreting, telephone Interpreting, video/remote interpreting, non-spoken language services, translation, transcription and managed service options on a scheduled and on demand basis, divided into two (2) lots. Lot 1 covers on-site face-to-face interpreting for spoken languages, remote interpreting solutions for spoken and non-spoken languages, enabling the immediate connection to an interpreter on the telephone, by video, by video conferencing and/or via a secure app-based service alongside the provision of wider translation and transcription services. Lot 2 covers services and solutions specialising in interpretation and translation work with non-spoken, deaf and deafblind people on-site or remotely via written, online, video and/or secure app-based solutions, including British Sign Language (BSL).

Options: The initial period of the Framework Agreement is three (3) years, and may be extended by HTE at its sole discretion for 12 months thereafter (3+1)

Non-Spoken Interpretation and Translation Services

The Supplier will provide communication professionals, services and solutions specialising in interpretation and translation work with non-spoken, deaf and deafblind people on-site or remotely via written, online, video and/or secure app-based solutions, including British Sign Language.

Options: The initial period of the Framework Agreement will be three (3) years, this may be extended by HTE at its sole discretion for 12 months thereafter (3+1)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015335-2025 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Apr 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £500,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HEALTHTRUST EUROPE LLP (HTE) |
| Additional buyers | HEALTHTRUST EUROPE LLP (HTE) ACTING AS AGENT FOR THE UNIVERSITY HOSPITALS OF COVENTRY AND WARWICKSHIRE NHS TRUST (“UHCW”) |
| Locality | EDGBASTON, BIRMINGHAM |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 19 |
| Supplier names | AA GLOBAL LANGUAGE SERVICES; ABSOLUTE INTERPRETING AND TRANSLATIONS; ALL SUCCESSFUL BIDDERS AS PER ORIGINAL CONTRACT NOTICE; ALL SUCCESSFUL BIDDERS AS PER ORIGINAL CONTRACT NOTICE REF 2021-041133; CHASE MADISON; CONCEPT CARE SOLUTIONS; DA LANGUAGES; FAIRCOMPLUS; GLOBAL TRANSLATION SERVICES; LANGUAGE CONNECT INTERNATIONAL; LANGUAGE EMPIRE; LANGUAGE LINE LIMITED T/A LANGUAGELINE SOLUTIONS; MATTER STREAM LIMITED T/A ADVANTA HEALTHCARE; MIGRANT HELP TRADING LIMITED T/A CLEAR VOICE INTERPRETING SERVICES; ONCALL INTERPRETERS; PRESTIGE NETWORK; SUPREME LINGUISTIC SERVICES LIMITED T/A PREMIUM LINGUISTIC SERVICES; THE LANGUAGE SHOP; WORD360 |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 48 - Software package and information systems
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 32232000 - Video-conferencing equipment
- 48740000 - Foreign language translation software package
- 75230000 - Justice services
- 79510000 - Telephone-answering services
- 79530000 - Translation services
- 79540000 - Interpretation services
- 79821100 - Proofreading services
- 79822300 - Typesetting services

## Release History

- 15 Apr 2025 at 15:03 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/015335-2025
- 7 May 2021 at 21:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010062-2021

## Notice URLs

- http://www.healthtrusteurope.com
- https://healthtrusteurope.bravosolution.co.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:389149-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02aebf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02aebf.json.