---
title: "Mid and south Essex Non-Emergency Patient Transport Services (NEPTS)"
ocid: "ocds-h6vhtk-02afe3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02afe3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02afe3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02afe3.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS MID ESSEX CLINICAL COMMISSIONING GROUP"
published: "2021-10-20"
---

# Mid and south Essex Non-Emergency Patient Transport Services (NEPTS)

Buyer: NHS MID ESSEX CLINICAL COMMISSIONING GROUP  
Current stage: Award  
OCID: ocds-h6vhtk-02afe3

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## Summary

The public procurement process involves the NHS Mid Essex Clinical Commissioning Group along with various other Clinical Commissioning Groups in mid and south Essex, who sought capable providers for the Non-Emergency Patient Transport Services (NEPTS). The tender, titled "Mid and South Essex Non-Emergency Patient Transport Services (NEPTS)", is classified under health services and followed an open procurement method. The contract has been awarded with an estimated total value of £73,150,000 and runs for 60 months, starting from 1st April 2022 until 31st March 2027, with the option to extend for an additional two years. Key dates included the tender submission deadline on 22nd June 2021, with award criteria based primarily on quality and price.

This tender represents a significant opportunity for businesses specialising in patient transport services, particularly those that can manage high volumes of land-based transport for patients requiring non-emergency care. Companies adept in booking and eligibility assessments, patient transportation, and on-site support within NHS facilities would find this contract particularly suitable. Additionally, providers capable of adapting to potential contract modifications and expansions of service requirements will be well-positioned to compete effectively in this lucrative procurement opportunity.

## Notice

The Contracting Authorities (hereinafter referred to as "the Authority") for this procurement were: NHS Mid Essex Clinical Commissioning Group (as Coordinating Commissioner), NHS Basildon & Brentwood Clinical Commissioning Group, NHS Castle Point and Rochford Clinical Commissioning Group, NHS Southend Clinical Commissioning Group, NHS Thurrock Clinical Commissioning Group and NHS West Essex Clinical Commissioning Group. The Authority has awarded a contract to deliver Non-Emergency Patient Transport Services (NEPTS) for the population of mid and south Essex (MSE), to the most economically advantageous tenderer (Thames Ambulance Service Limited) as a result of an 'Open' (above light-touch threshold) procurement procedure. The Service covers all land-based provision (across all ages) with the exception of secure mental health transport. Additionally, the service will be provided to patients registered with NHS West Essex CCG in relation to journeys to/from the Essex Cardiothoracic Centre.

### Lot Information

Lot 1

The Authority has awarded a contract to deliver Non-Emergency Patient Transport Services (NEPTS) for the population of mid and south Essex (MSE), to the most economically advantageous tenderer (Thames Ambulance Service Limited) as a result of an 'Open' (above light-touch threshold) procurement procedure. The Service covers all land-based provision (across all ages) with the exception of secure mental health transport. Additionally, the service will be provided to patients registered with NHS West Essex CCG in relation to journeys to/from the Essex Cardiothoracic Centre. The Service was not lotted as it was deemed that would result in unnecessary fragmentation and complexities. The NEPTS encompasses: * Booking & Eligibility Assessment; * Transportation of patients; and * On Site support at local NHS Acute Trust sites. NEPTS are a key enabler underpinning access to elective care and supporting timely and efficient discharge processes for acute and community providers. As a partner within the system, the successful provider will support improvements in the latter stages of urgent and emergency care pathways, enabling patient choice and equitable access for elective care. The Contract has been awarded for a term of 60 months (five years), with the possibility of extending the term for a period of 24 additional months (two years) beyond the initial contracted duration by agreement between the Authority and the Bidder. The anticipated aggregate contract value including extensions, variations, growth and inflation advertised in the Find a Tender Service Contract Notice was PS73,150,000 and the contract was awarded within the pre-published affordability envelope of PS40,800,000 over the full 5 years contract term. The contract model for the NEPTS is a block, with tolerance levels of 5% to be applied to the contract, which will be monitored on a mobility level, with adjustment to the block being considered if activity goes above tolerance levels.

Options: Option to extend for up to an additional two years after the initial 5 year term.

Renewal: Option to extend for up to an additional two years after the initial 5 year term

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026327-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Oct 2021 |
| Submission deadline | 22 Jun 2021 |
| Future notice date | Not specified |
| Award date | 28 Sep 2021 |
| Contract period | 31 Mar 2022 - 31 Mar 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £73,150,000 |
| Lots value | £73,150,000 |
| Awards value | Not specified |
| Contracts value | £40,559,758 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MID ESSEX CLINICAL COMMISSIONING GROUP |
| Additional buyers | NHS BASILDON AND BRENTWOOD CLINICAL COMMISSIONING GROUP; NHS CASTLE POINT AND ROCHFORD CLINICAL COMMISSIONING GROUP; NHS SOUTHEND CLINICAL COMMISSIONING GROUP; NHS THURROCK CLINICAL COMMISSIONING GROUP; NHS WEST ESSEX CLINICAL COMMISSIONING GROUP |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM2 5PF |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH35 West Essex |
| Local authority | Epping Forest |
| Electoral ward | Epping East |
| Westminster constituency | Epping Forest |
| Delivery location | TLH3 Essex, TLH35 West Essex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THAMES AMBULANCE SERVICE LIMITED (TASL |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 20 Oct 2021 at 21:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026327-2021
- 11 May 2021 at 21:55 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/010354-2021

## Notice URLs

- https://attain.bravosolution.co.uk/
- https://castlepointandrochfordccg.nhs.uk/
- https://midessexccg.nhs.uk/
- https://southendccg.nhs.uk/
- https://westessexccg.nhs.uk/
- https://www.basildonandbrentwoodccg.nhs.uk
- https://www.justice.gov.uk
- https://www.thurrockccg.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02afe3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02afe3.json.