---
title: "Provision of a Community Support Service"
ocid: "ocds-h6vhtk-02b10d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b10d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b10d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b10d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2025-09-19"
---

# Provision of a Community Support Service

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02b10d

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## Summary

The ongoing procurement process led by North Ayrshire Council involves the provision of a Community Support Service, primarily targeting community health services with procurement ID NAC/4280. This initiative continues under the award update stage. The services, classified under the CPV code "98000000", encompass various community, social, and personal services, focusing on both community support and health care across various client groups including mental health, learning disabilities, and physical disabilities. The active contract currently accommodates suppliers such as Affinity Trust, Cornerstone, and others, operational across areas in North Ayrshire such as Irvine and Kilwinning. This existing framework is planned for extension until 5th July 2026 to facilitate the transition to new contractual agreements. The services are consistently delivered in both community and housing settings around the clock and positioned primarily within the UKM93 region of the United Kingdom.

This project offers abundant opportunities for businesses, particularly those with experience in community health services, support work, and personal care sectors, seeking to expand into the public sector. The procurement utilises an open procedure focusing on the most economically advantageous tenders, prioritising quality over price. The re-opening of the framework provides an excellent chance for both longstanding contractors and new suppliers looking to penetrate the market. Companies with a strong foundation in community-based, health-related services, and those that can offer evidence of previous successful projects and possess the necessary Care Inspectorate registration, may find this contract particularly aligned with their growth prospects. The opportunity for involvement in the upcoming four-year extension period, with potential additional two-year prolongation, is considerable, allowing businesses adequate time to build and cement valuable partnerships with local government entities.

## Notice

North Ayrshire Council ("NAC") invites tenders for the provision of a community support service. NAC currently have a flexible framework in place for this requirement which allows NAC to re-open the framework to new providers therefore, the framework is being re-opened. NAC are required to re-open the framework to new providers after the initial two year period, as detailed in the original Contract Notice. There is no limit to the number of providers who may be awarded a place on the framework however, providers should note that there may not be a sufficient volume of business to support a large number of new providers and there is no guarantee of business even if awarded a place on the framework. The estimated spend under the framework over the remaining 4 years is 56,079,900.00 GBP however, this figure includes services already commissioned during the initial 2 year period that will continue over the next 4 years and therefore, this figure is not representative of new business opportunities available over the remaining 4 year period. The resultant framework will be for a period of 2 years commencing 6th January 2022 until 5th January 2024 with the option to extend by up to 24 months until 5th January 2026. Extensions will be at the sole discretion of NAC and subject to satisfactory performance and funding. The framework delivers Adult Community Support Services across Learning Disability, Physical Disability and Mental Health client groups. The scope of the framework encompasses services currently referred to as Community Support, 24 Hour Support, Housing Support and Supported Living Services. It does not include care at home provision. Services are delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

### Lot Information

Three Towns, Garnock Valley and North Coast Area - Mental Health Client Group

Contract Modification for NAC/4280 Provision of a Community Support Service

Three Towns, Garnock Valley and North Coast Area - Learning Disability Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Three Towns, Garnock Valley and North Coast Area - Physical Disability Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Irvine and Kilwinning Area - Mental Health Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a mental health issue. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Irvine and Kilwinning Area - Learning Disability Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a learning disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

Irvine and Kilwinning Area - Physical Disability Client Group

The framework will deliver an Adult Community Support Service to adults age 16 and over with a physical disability need. Services will be delivered in a community setting, 24 hours a day, 7 days a week, 365 days per year, inclusive of sleepovers and waking nights, to adults aged 16 and over who have been assessed by North Ayrshire Health and Social Care Partnership as requiring a service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/058161-2025 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Sep 2025 |
| Submission deadline | 13 Aug 2021 |
| Future notice date | 8 Jun 2021 |
| Award date | 28 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £56,079,900 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,840,307 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active |
| Awards status | Active, Unsuccessful |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | North Ayrshire |
| Electoral ward | Irvine South |
| Westminster constituency | Central Ayrshire |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 10 |
| Supplier names | AFFINITY TRUST; CORNERSTONE; DELIGHT SUPPORTED LIVING; ENABLE SCOTLAND; HANSEL ALLIANCE; KEY HOUSING ASSOCIATION; QUARRIERS; THE RICHMOND FELLOWSHIP (SCOTLAND; THE RICHMOND FELLOWSHIP SCOTLAND; THE SALVATION ARMY |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85147000 - Company health services
- 85323000 - Community health services
- 98000000 - Other community, social and personal services

## Release History

- 19 Sep 2025 at 13:31 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/058161-2025
- 5 Nov 2021 at 11:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/027800-2021
- 8 Jul 2021 at 13:34 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015906-2021
- 8 Jul 2021 at 13:15 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015896-2021
- 8 Jul 2021 at 12:15 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015881-2021
- 14 May 2021 at 10:14 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/010652-2021

## Notice URLs

- http://www.gov.scot/Topics/Government/Procurement
- http://www.north-ayrshire.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000810638
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b10d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b10d.json.