--- title: "Hired Passenger Transport Framework" ocid: "ocds-h6vhtk-02b2d4" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b2d4" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b2d4.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b2d4.json" source: "Find A Tender Service" current_stage: "Award" buyer: "HARROW COUNCIL" published: "2021-10-01" --- # Hired Passenger Transport Framework Buyer: HARROW COUNCIL Current stage: Award OCID: ocds-h6vhtk-02b2d4 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b2d4) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02b2d4.json) ## Summary The Harrow Council is seeking suppliers for the "Hired Passenger Transport Framework", which focuses on providing transport services for vulnerable children and adults. This procurement, classified under CPV code 60170000 for the hire of passenger transport vehicles with drivers, aims to enhance the well-being of its service users over a four-year period. The framework is designed to serve both the London Borough of Harrow and Brent. The active tender stage is set to conclude on 1st June 2021, after which contracts will be awarded to a maximum of 20 service providers based on criteria including quality, social value, and price. This tender presents significant opportunities for businesses that engage in passenger transportation services, particularly those capable of providing specialised vehicles and trained staff to assist vulnerable populations. Companies that focus on community transport, mobility support, and logistics for educational and medical needs will be well-positioned to compete. As this framework may also involve ad-hoc requests for transport for both children and adults, businesses offering versatility in their transport operations are likely to be favoured. ## Notice This framework is for the provision of Hired Passenger Transport and ad hoc transport services for vulnerable children and adults for a period of four years. The framework is commissioned by the London Borough of Harrow (hereinafter referred to as the 'Authority' ), The Authority will use this framework to provide services for itself and the London Borough of Brent. During the term of the framework the London Borough of Brent may choose to access the framework directly The aim is to improve the lives of vulnerable children, young people, and adults, including those with additional needs, and their carers, by providing a safe, secure, sensitive, and reliable transport service for users. The needs of the child or adult are a key factor in the provision of the service to ensure that Service Users (hereinafter referred to as 'Service Users') receive personalised and quality assured transport services that respond flexibly to their needs. The Service Provider(s) will deliver the service using a range of vehicles including cars, people-carriers, wheelchair-accessible vehicles, minibuses, coaches, and car derived vans ### Lot Information Lot 1 The services include the: * transportation of Service Users from home to school, college, nurseries, and other destinations; * transportation of vulnerable children and adults from home to various establishments; * short breaks and transportation of goods (including school meals) as required by the Authority. Most schools and day centres are situated within the London Boroughs of Harrow and Brent but there are a number that are out of Borough destinations. The Service Provider(s) is responsible for the provision of the vehicles, drivers, and passenger assistants, where required, in providing these services. The services will be provided to meet the needs of: * Vulnerable children and young people with Special Educational Needs (SEN) who are assessed as requiring travel assistance; * Vulnerable adults who are assessed as requiring travel assistance; * Families and Service Users, who may have specific medical or physical needs and require assisted travel; * Service Users requiring secure transport to and from court and secure facilities and Page 5 to 8 establishments. * Non-SEN and Social Care Service Users to schools or other destinations; * The Authority's staff or other authorised individuals and groups travelling in the course of their duties; The Authority may have other transport requirements including, but not limited to, the delivery of goods (including school meals) to various locations and facilities and undertake secure courier services using vans and/or other suitable vehicles. Most Service Users require Passenger Assistants during transportation to provide additional support and administer medication, where required. The Authority will provide trained staff for some routes but mostly will require the Service Providers to provide suitable trained Passenger Assistants to meet additional requirements. The Service Provider(s) is required to undertake scheduled journeys on a daily (morning and afternoon), weekends, weekly, termly, or other basis, as required by the Authority. These journeys will normally involve a single trip (from pick-up to destination(s) for one or more Service Users. Secure Transport is a bespoke on-demand service, primarily requested through the Harrow and Brent Transport Hub at the request of the Authority. Where required, the Authority or the Service Providers will provide suitably trained specialist Passenger Assistants to manage the safe transfer of services users to/from court or to a secure facility ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/024500-2021 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Oct 2021 | | Submission deadline | 1 Jun 2021 | | Future notice date | Not specified | | Award date | 31 Aug 2021 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £40,000,000 | | Lots value | £40,000,000 | | Awards value | Not specified | | Contracts value | £40,000,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | HARROW COUNCIL | | Locality | HARROW | | Post town | Harrow | | Postcode | HA1 2XY | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI74 Harrow and Hillingdon | | Local authority | Harrow | | Electoral ward | Marlborough | | Westminster constituency | Harrow West | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 18 | | Supplier names | AAA TAXIS (GB; AMAC EXPRESS SERVICES; BRENT COMMUNITY TRANSPORT; BRENT COURIERS; CAB POINT CARS; CHEETAH; CLOVER CAR SERVICES; GRAYS ESSEX; HATS GROUP; HEART COMMUNITY SERVICES; ISLINGTON CARS SERVICES; LADYBIRDS 1991; ONE2ONE CARS; RASMI SERVICES; SIGNATURE TRANSFERS; THAMES HOMECARE SERVICES; VIP CHAUFFEUR ENTERPRISE; WEMBLEY HIRE | ## CPV Codes ### Divisions - 60 - Transport services (excl. Waste transport) ### Codes - 60170000 - Hire of passenger transport vehicles with driver ## Release History - 1 Oct 2021 at 15:55 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024500-2021 - 19 May 2021 at 15:22 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011107-2021 ## Notice URLs - http://www.harrow.gov.uk - http://www.londontenders.org ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b2d4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b2d4.json.