---
title: "Advocacy Services - Lot 1 - IMCA/Healthwatch/Care Act Advocacy/NHS Complaints Lot 2 - Independent Mental Health Act Advocacy"
ocid: "ocds-h6vhtk-02b339"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b339"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b339.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b339.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CUMBRIA COUNTY COUNCIL"
published: "2021-05-20"
---

# Advocacy Services - Lot 1 - IMCA/Healthwatch/Care Act Advocacy/NHS Complaints Lot 2 - Independent Mental Health Act Advocacy

Buyer: CUMBRIA COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02b339

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## Summary

The Cumbria County Council is seeking tender proposals for two advocacy service lots, titled "Advocacy Services - Lot 1 – IMCA/Healthwatch/Care Act Advocacy/NHS Complaints" and "Lot 2 – Independent Mental Health Act Advocacy". The procurement process is currently at the Award stage, with both contracts signed on 20 April 2021. The procurement method employed is an open procedure, and the industry category falls under health and social work services, with delivery expected across the UK. Businesses should take note of the underlying statutory obligations associated with these advocacy services as outlined in the Care Act 2014 and related legislation.

This tender presents a promising opportunity for businesses specialising in health and social advocacy services. Companies that provide independent advocacy support, particularly in the realms of mental health and care act services, will find this an advantageous environment for growth. Social enterprises and SMEs with experience in meeting the needs of vulnerable populations, such as those with learning disabilities or mental health challenges, may find themselves particularly well-suited to participate in this procurement process, leveraging their expertise to fulfil the service requirements.

## Notice

Lot 1 - IMCA/Healthwatch/Care Act Advocacy/NHS Complaints - The primary role of the services shall be to meet all statutory requirements for Cumbria County Council for the provision of professional independent advocacy under the terms of the Care Act 2014, the Health and Social Care Act 2012, and the Mental Capacity Act 2005, (as amended by the Mental Health Act 2007 and within the guidelines set out in the Mental Capacity Act 2005 Code of Practice and the Deprivation of Liberty Safeguards supplement to the Code of Practice.) The services will operate across all categories of need, including adults with learning disabilities, dementia, mental health needs, acquired brain injury, physical and sensory impairment and young people in transition to adult services. Lot 2 - Independent Mental Health Act Advocacy - IMHA services were introduced to safeguard the rights of people detained under the Mental Health Act (referred to as 'qualifying patients'). IMHA services aim to enable people to understand their rights and safeguards under the Mental Health Act, and to participate in decisions about their care and treatment. An Independent Mental Health Advocate is a statutory role, with specific responsibilities which include: - Supporting qualifying patients to access information and to better understand what is happening to them. - Supporting qualifying patients to explore options and to engage with decision-making about their care and treatment. - Supporting qualifying patients to articulate their own views. - Speaking on the qualifying patient's behalf, as instructed by them, and representing them when requested. - Accessing records relating to the qualifying patient's detention, treatment or after-care. - Providing non-instructed advocacy to qualifying patients who cannot clearly instruct their advocate or lack capacity to make specific decisions.

### Lot Information

Lot 1 - IMCA/Healthwatch/Care Act Advocacy/NHS Complaints

Lot 1 - IMCA/Healthwatch/Care Act Advocacy/NHS Complaints - The primary role of the services shall be to meet all statutory requirements for Cumbria County Council for the provision of professional independent advocacy under the terms of the Care Act 2014, the Health and Social Care Act 2012, and the Mental Capacity Act 2005, (as amended by the Mental Health Act 2007 and within the guidelines set out in the Mental Capacity Act 2005 Code of Practice and the Deprivation of Liberty Safeguards supplement to the Code of Practice.) The services will operate across all categories of need, including adults with learning disabilities, dementia, mental health needs, acquired brain injury, physical and sensory impairment and young people in transition to adult services.

Lot 2 - Independent Mental Health Act Advocacy

Lot 2 - Independent Mental Health Act Advocacy - IMHA services were introduced to safeguard the rights of people detained under the Mental Health Act (referred to as 'qualifying patients'). IMHA services aim to enable people to understand their rights and safeguards under the Mental Health Act, and to participate in decisions about their care and treatment. An Independent Mental Health Advocate is a statutory role, with specific responsibilities which include: - Supporting qualifying patients to access information and to better understand what is happening to them. - Supporting qualifying patients to explore options and to engage with decision-making about their care and treatment. - Supporting qualifying patients to articulate their own views. - Speaking on the qualifying patient's behalf, as instructed by them, and representing them when requested. - Accessing records relating to the qualifying patient's detention, treatment or after-care. - Providing non-instructed advocacy to qualifying patients who cannot clearly instruct their advocate or lack capacity to make specific decisions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011207-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £829,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CUMBRIA COUNTY COUNCIL |
| Locality | CARLISLE |
| Post town | Carlisle |
| Postcode | CA1 1RD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD1 Cumbria |
| ITL 3 | TLD13 Cumberland |
| Local authority | Cumberland |
| Electoral ward | Castle |
| Westminster constituency | Carlisle |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | N-COMPASS TOWARDS A BRIGHTER FUTURE; PEOPLE FIRST INDEPENDENT ADVOCACY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 20 May 2021 at 13:38 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011207-2021

## Notice URLs

- http://www.cumbria.gov.uk/
- https://ted.europa.eu/udl?uri=TED:NOTICE:123456-2014:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b339. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b339.json.