--- title: "Water and Wastewater Retail Services Dynamic Purchasing System" ocid: "ocds-h6vhtk-02b381" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b381" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b381.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b381.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST" published: "2025-05-29" --- # Water and Wastewater Retail Services Dynamic Purchasing System Buyer: COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST Current stage: Tender OCID: ocds-h6vhtk-02b381 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b381) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02b381.json) ## Summary The Countess of Chester Hospital NHS Foundation Trust is spearheading a procurement process for a Dynamic Purchasing System (DPS) titled "Water and Wastewater Retail Services". This process falls under the services category, specifically targeting water distribution and related services (CPV code 65100000). The DPS comprises four lots distributed between England, Wales, and Scotland, offering core water and wastewater services, including associated management and business continuity services. The DPS has transitioned to the Atamis e-tendering portal for future applications, with a revised duration extended until 23rd February 2029. The procurement activity is currently in the tender update stage, and the revised guidance for expressing interest can be found on the new eSourcing portal. Businesses interested in participating should be aware of the distinct regional lot distribution and can apply for one or multiple lots. This tender represents a significant opportunity for businesses within the water services industry to expand their reach across the UK. Targeting both core and comprehensive services, it provides avenues for businesses specialising in water management, emergency service provision, and customer solutions such as online consumption monitoring. Companies offering consultancy services for water efficiency, business continuity planning, and infrastructure management are well-suited to leverage the DPS framework for growth. By engaging with this DPS, suppliers can secure ongoing work across a diverse range of non-household clients, enhancing their service portfolios and contributing to long-term sustainability and client acquisition strategies. ## Notice The DPS will cover Water and Waste-water Retail Services to eligible non-household customers as described in the document "DPS10 Outline Specification." This DPS will operate four separate Lots: * Lot 1: Supply of core Water and Waste-water Retail Services in England and Wales * Lot 2: Supply of core Water and Waste-water Retail Services in Scotland * Lot 3: Supply of Water and Waste-water Retail Services and associated water management and business continuity services in England and Wales * Lot 4: Supply of Water and Waste-water Retail Services and associated water management and business continuity services in Scotland Suppliers may apply to one or more Lots. ### Lot Information Lot Lot 1 Supply of core Water and Waste-water Retail Services in England and Wales Providers will supply Water and Waste-water Retail Services to eligible non-household customers in accordance with the Water Act 2014 (and as amended). Lot Lot 2 Supply of core Water and Waste-water Retail Services in Scotland Providers will supply Water and Waste-water Retail Services to eligible non-household customers in accordance with the Water Services etc. (Scotland) Act 2005 (and as amended). Comprehensive Water Service, England & Wales - Supply of Water and Waste-water Retail Services and associated water management and business continuity services in England and Wales Providers will supply Water and Waste-water Retail Services to eligible non-household customers in accordance with the Water Act 2014 (and as amended). Providers shall be able to provide access to online consumption monitoring to support customers in their water management activities. Additional charges may be levied for this. Providers shall, upon request from the Customer, facilitate installation of automatic meter reading or data logging equipment and ensure the readings from any meters installed by the Provider, including via a third party acting on behalf of the Provider are used to provide accurate billing. Additional charges may be levied for this. Providers shall, upon request from the Customer, assist the Customer with audits and resource efficiency advice and services to support water management and usage reduction activities. Additional charges may be levied for this. Providers shall, upon request from the Customer, provide advice on emergency and contingency planning. This may include but not be limited to the development of emergency plans, detailing the process each site should follow in the event of disruption to the provision of a clean, safe water supply Providers shall make available an emergency contact contactable twenty-four (24) hours, seven (7) days per week to help in the event of an emergency. Providers shall, upon request, represent the customer interests in the provision by the relevant Wholesaler of Emergency Contingency Plans for vulnerable sites. Vulnerable sites may include but are not limited to Hospitals, Prisons, Residential Homes and Schools as identified by Contracting Authorities at Call Off. Supply of Water and Waste-water Retail Services and associated water management and business continuity services in Scotland Providers will supply Water and Waste-water Retail Services to eligible non-household customers in accordance with the Water Services etc. (Scotland) Act 2005 (and as amended). Providers shall be able to support enhanced data management including the provision of online account management and consumption monitoring portal which could include but not be limited to the following service provisions: o ability to submit meter reading entries o meter reading records o historical consumption data o viewable and downloadable invoice data and access to contract information o consolidated billing viewing o Contracting Authority account details including sub-sets of sites where the Contracting Authority has responsibility for multiple sites within a portfolio; o Site list with information comprising but not limited to full address, meter details including meter supply point number, meter type and meter serial number. Providers shall, upon request from the Customer, facilitate installation of automatic meter reading or data logging equipment and ensure the readings from any meters installed by the Provider, including via a third party acting on behalf of the Provider are used to provide accurate billing. Additional charges may be levied for this. Providers shall, upon request from the Customer, assist the Customer with audits and resource efficiency advice and services to support water management and usage reduction activities. Additional charges may be levied for this. Providers shall, upon request from the Customer, provide advice on emergency and contingency planning. This may include but not be limited to the development of emergency plans, detailing the process each site should follow in the event of disruption to the provision of a clean, safe water supply Providers shall make available an emergency contact contactable twenty-four (24) hours, seven (7) days per week to help in the event of an emergency. Providers shall, upon request, represent the customer interests in the provision by the relevant Wholesaler of Emergency Contingency Plans for vulnerable sites. Vulnerable sites may include but are not limited to Hospitals, Prisons, Residential Homes and Schools as identified by Contracting Authorities at Call Off. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/028407-2025 | | Notice type | Tender Notice | | Procurement type | Dynamic | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Restricted procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 29 May 2025 | | Submission deadline | 21 Jun 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £200,000,000 | | Lots value | £200,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST | | Additional buyers | THE ELIGIBLE USERS OF THE DYNAMIC PURCHASING SYSTEM ARE AVAILABLE FOR UNRESTRICTED AND FULL DIRECT ACCESS, FREE OF CHARGE, AT: HTTPS://WWW.COCH-CPS.CO.UK/; THE ELIGIBLE USERS OF THE PROPOSED DYNAMIC PURCHASING SYSTEM ARE AVAILABLE FOR UNRESTRICTED AND FULL DIRECT ACCESS, FREE OF CHARGE, AT: HTTPS://WWW.COCH-CPS.CO.UK/FRAMEWORKS/ENERGY-SERVICES-FRAMEWORKS/#DPS10; THE ELIGIBLE USERS OF THE PROPOSED DYNAMIC PURCHASING SYSTEM ARE AVAILABLE FOR UNRESTRICTED AND FULL DIRECT ACCESS, FREE OF CHARGE, AT: WWW.NHSSOURCING.CO.UK | | Locality | CHESTER | | Post town | Chester | | Postcode | CH2 1UL | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD6 Cheshire | | ITL 3 | TLD63 Cheshire West and Chester | | Local authority | Cheshire West and Chester | | Electoral ward | Upton | | Westminster constituency | Chester North and Neston | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland | ## CPV Codes ### Divisions - 38 - Laboratory, optical and precision equipments (excl. glasses) - 65 - Public utilities - 90 - Sewage, refuse, cleaning and environmental services ### Codes - 38421100 - Water meters - 65100000 - Water distribution and related services - 65500000 - Meter reading service - 90713100 - Consulting services for water-supply and waste-water other than for construction ## Release History - 29 May 2025 at 10:40 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028407-2025 - 28 Jan 2025 at 10:50 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002792-2025 - 20 May 2021 at 21:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011279-2021 ## Notice URLs - http://www.nhssourcing.co.uk - https://health-family.force.com/s/Welcome - https://www.coch-cps.co.uk/ - https://www.coch-cps.co.uk/frameworks/energy-services-frameworks/#DPS10 - https://www.nhssourcing.co.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b381. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b381.json.