---
title: "Cloud based Dental Practice Management Software and support"
ocid: "ocds-h6vhtk-02b3f8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b3f8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b3f8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b3f8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KENT COMMUNITY HEALTH NHS FOUNDATION TRUST"
published: "2021-09-21"
---

# Cloud based Dental Practice Management Software and support

Buyer: KENT COMMUNITY HEALTH NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-02b3f8

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## Summary

The Kent Community Health NHS Foundation Trust initiated a tender for the provision of a cloud-based Dental Practice Management Software and support on 21st September 2021. The procurement process, classified under the goods category with a CPV code of 48000000, aims to replace the current Practice Management System, which handles clinical records and submits electronic claims. The current procurement stage is classified as unsuccessful, indicating that the solutions provided did not meet the required specifications. The tender was part of an open procurement method, and it was anticipated that the services would commence by 1st April 2022, extending up to 31st March 2024 with possible renewals of 36 months in 12-month tranches.

This tender presents significant opportunities for suppliers of healthcare software and IT services, particularly those specialising in practice management systems for the NHS. Businesses equipped to excel in this competitive landscape should have experience in software implementation, training, and ongoing support for healthcare providers. With an extensive operational requirement across approximately 20 premises across Kent and North East London, suitable candidates must analyse the essential and desirable criteria outlined in the tender documents to ensure compliance and enhance their chances of success in future procurement cycles.

## Notice

Provision of a cloud based Dental Practice Management software solution and additional support .The purpose of the Tender was for the replacement, supply, implementation and training for a current market Community Dental Service Practice Management System that broadly manages clinical records, sends electronic claims to the BSA and provides complex levels of reporting to commissioners and senior management. The system requirement expectations were designed to ensure the replacement platform meets Authority assurance and governance expectations and further compliance with both our clinical and business reporting requirements.

### Lot Information

Lot 1

Kent Community Health NHS Foundation Trust did not award opportunity DN544610 due to solutions provided within the bid process not meeting the specification tender requirements for a current and operational Community Dental Service Practice Management System Solution. The outcome to the tender has identified significant gaps the Trust and service must address before they would be in any position to re-tender for a similar provision.

Renewal: Possible extensions applied : 36 months in tranches of 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023446-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Sep 2021 |
| Submission deadline | 28 May 2021 |
| Future notice date | Not specified |
| Award date | 21 Sep 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Unsuccessful |
| Lots status | Cancelled |
| Awards status | Unsuccessful |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COMMUNITY HEALTH NHS FOUNDATION TRUST |
| Locality | ASHFORD |
| Post town | Tonbridge |
| Postcode | TN25 4AZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Ashford |
| Electoral ward | Goat Lees |
| Westminster constituency | Ashford |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 21 Sep 2021 at 11:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/023446-2021
- 21 May 2021 at 16:19 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011398-2021

## Notice URLs

- http://www.kentcht.nhs.uk
- https://procontract.due-north.com/Login

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b3f8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b3f8.json.