---
title: "Telephony - Unified Communications and Contact Centre"
ocid: "ocds-h6vhtk-02b49c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b49c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b49c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b49c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SOVINI LTD"
published: "2021-05-25"
---

# Telephony - Unified Communications and Contact Centre

Buyer: SOVINI LTD  
Current stage: Award  
OCID: ocds-h6vhtk-02b49c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b49c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02b49c.json)

## Summary

The procurement process led by Sovini Ltd focuses on the acquisition of a Telephony Platform as part of their Unified Communications and Contact Centre initiative. The procurement, which falls under the telecommunications industry, is currently complete. Key dates include the contract signing on 7th April 2021, with an overall contract value of £449,701. The procurement method employed was an open procedure, reflecting a transparent competitive bidding process to enhance their digital service offering in Merseyside, United Kingdom.

This opportunity presents significant potential for business growth, particularly for companies specialising in telecommunications systems and related technologies. Businesses that can provide innovative unified communication solutions or contact centre platforms would be well-suited to compete, as Sovini Ltd is looking to streamline their operations and improve customer service through efficient technology. Given the competitive nature of the tender, having a strong emphasis on quality and functionality in proposals will be vital for potential bidders.

## Notice

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology.

### Lot Information

Lot 1

Sovini intends to procure a unified communication platform and contact centre platform to support new business processes and future growth ambitions to enhance the group's digital / serve customer offer through more efficient technology

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/011562-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 May 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Apr 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £449,701 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOVINI LTD |
| Locality | BOOTLE |
| Post town | Liverpool |
| Postcode | L30 6UR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Netherton and Orrell |
| Westminster constituency | Bootle |
| Delivery location | TLD7 Merseyside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EXPONENTIAL-E |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment

### Codes

- 32412100 - Telecommunications network
- 32510000 - Wireless telecommunications system
- 32524000 - Telecommunications system

## Release History

- 25 May 2021 at 08:15 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/011562-2021

## Notice URLs

- https://sovini.co.uk/
- https://sovini.co.uk/,Unit1,HeyshamRoad
- https://ted.europa.eu/udl?uri=TED:NOTICE:573846-2020:TEXT:EN:HTML
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=589524897

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b49c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b49c.json.