--- title: "Keystone Academy Trust ICT Managed Service" ocid: "ocds-h6vhtk-02b64e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b64e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b64e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b64e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "KEYSTONE ACADEMY TRUST" published: "2021-05-28" --- # Keystone Academy Trust ICT Managed Service Buyer: KEYSTONE ACADEMY TRUST Current stage: Tender OCID: ocds-h6vhtk-02b64e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b64e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02b64e.json) ## Summary The Keystone Academy Trust is seeking tenders for an ICT Managed Service contract that will support its seven primary schools located in broadly rural market towns in Lincolnshire. The procurement process is currently in the active tender stage, with bids accepted until 1st July 2021. The contract, expected to last a maximum of five years, is set to commence on 20th December 2021 and conclude on 19th December 2026. The total value of the contract is £1,500,000. The procurement method employed is selective, specifically through a competitive procedure with negotiation, intended for service provision in the IT consulting and support sector. This tender presents significant growth opportunities for businesses specialising in ICT services, particularly those that can deliver comprehensive managed services, including strategic ICT guidance, 24/7 monitoring, local staffing, and infrastructure management. Companies well-suited for this bid would be those experienced in educational environments, capable of meeting e-safety standards, and prepared to innovate in technology solutions. The successful bidder will not only provide essential services to the Trust's current schools but may also expand their reach as new schools join the Trust, facilitating long-term partnerships and business scalability. ## Notice The Keystone Academy Trust (KAT) is a Trust of 7 Lincolnshire Primary schools The Trust is characterised by the fact that at this stage of the Trusts development all schools are in broadly rural market towns, north of Peterborough but south of Lincoln. The existing KAT schools are currently supported by a single outsourced ICT provider. This contract has been in existence for some years but has now drawn to a conclusion and will finish on the last day of the Autumn Term 2021. Going forward - This procurement This procurement encompasses a full outsource of the ICT service for the Trust schools and Head office (Currently based at Bourne Westfield School) to a single supplier. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a maximum 5 year service with start and end dates as follows: * Service start date - 20th December 2021 * Service end date - 19th December 2026 The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include all equipment and service regarding ICT, including but not be limited to; * strategic advice and direction to the Trust regarding ICT * 24hrs a day 365 days per year monitoring and management service * a core 42 week onsite service with pro-active and re-active visits * service desk * local staffing that bidders deem necessary to deliver the SLA * responsibility for design, specification, installation and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets matched to the objectives of the Trust The ITT will also require the Strategic ICT partner to provide an education complaint filtering service to the schools. This will be detailed further in the ITT but bidders should assume that compliance with e-safety / PREVENT duty and IWF standards will be required, as will filtering at both school level and remote mobile users with a school / Trust owned device. ### Lot Information Lot 1 The Keystone Academy Trust (KAT) is a Trust of 7 Lincolnshire Primary schools The Trust is characterised by the fact that at this stage of the Trusts development all schools are in broadly rural market towns, north of Peterborough but south of Lincoln. The existing KAT schools are currently supported by a single outsourced ICT provider. This contract has been in existence for some years but has now drawn to a conclusion and will finish on the last day of the Autumn Term 2021. Going forward - This procurement This procurement encompasses a full outsource of the ICT service for the Trust schools and Head office (Currently based at Bourne Westfield School) to a single supplier. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a maximum 5 year service with start and end dates as follows: * Service start date - 20th December 2021 * Service end date - 19th December 2026 The companies identified from these shortlisting questions to receive the ITT will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include all equipment and service regarding ICT, including but not be limited to; * strategic advice and direction to the Trust regarding ICT * 24hrs a day 365 days per year monitoring and management service * a core 42 week onsite service with pro-active and re-active visits * service desk * local staffing that bidders deem necessary to deliver the SLA * responsibility for design, specification, installation and management of all ICT infrastructure * supply of goods and services based on an agreed Best Value (BV) approach * management of all ICT against an agreed SLA * management of 3rd parties * relevant management, patching and reporting * training - technical and curriculum as necessary * expectation that the provider will drive innovation * risk registers and inventory management * collective partnership targets matched to the objectives of the Trust The ITT will also require the Strategic ICT partner to provide an education complaint filtering service to the schools. This will be detailed further in the ITT but bidders should assume that compliance with e-safety / PREVENT duty and IWF standards will be required, as will filtering at both school level and remote mobile users with a school / Trust owned device. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/011996-2021 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive procedure with negotiation | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 28 May 2021 | | Submission deadline | 1 Jul 2021 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1,500,000 | | Lots value | £1,500,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | KEYSTONE ACADEMY TRUST | | Locality | BOURNE | | Post town | Peterborough | | Postcode | PE10 9QS | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF3 Lincolnshire | | ITL 3 | TLF30 Lincolnshire CC | | Local authority | South Kesteven | | Electoral ward | Bourne West | | Westminster constituency | Grantham and Bourne | | Delivery location | TLF East Midlands (England) | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 80 - Education and training services ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 80100000 - Primary education services - 80200000 - Secondary education services - 80500000 - Training services ## Release History - 28 May 2021 at 12:52 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/011996-2021 ## Notice URLs - https://www.keystoneacademytrust.org.uk - https://www.keystoneacademytrust.org.uk/page/52/procurement ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b64e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b64e.json.