---
title: "HCC-10/21 - The Supply of Pulpboard"
ocid: "ocds-h6vhtk-02b7ab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b7ab"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b7ab.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b7ab.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "HERTFORDSHIRE COUNTY COUNCIL"
published: "2022-02-11"
---

# HCC-10/21 - The Supply of Pulpboard

Buyer: HERTFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02b7ab

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## Summary

PA Housing is seeking suppliers for the "Customer Satisfaction Survey Platforms" tender, which belongs to the services industry category. The procurement process, initiated under a selective method, is currently in the active stage and will close for submissions on 5th July 2021. This contract has a total value of £500,000 and involves feedback gathering through two lots: transactional and perception surveys. The contract period is set to start on 1st January 2022, lasting for three years with an option for two further extensions.

This tender provides an excellent opportunity for businesses specialising in survey services and customer feedback solutions, particularly those offering digital platforms for conducting surveys. Companies that can deliver both transactional surveys and in-depth perception studies would find this a suitable competition. Small and medium enterprises (SMEs) with the capability to meet the diverse needs of PA Housing in this domain are encouraged to participate.

## Notice

This is an award notice, and this opportunity is closed. Please see section V (award of contract) for further details. Hertfordshire County Council (the 'Council') has established a contract for The Supply of Pulpboard. Please note that the value entered in V.2.4 is for the full contract period.

### Lot Information

Lot 1 - Transactional Surveys

This is an award notice, and this opportunity is closed. Please see section V (award of contract) for further details. Hertfordshire County Council (the 'Council') has established a contract for The Supply of Pulpboard. Please note that the value entered in V.2.4 is for the full contract period.

Renewal: It is intended that PA Housing will enter into Contract(s) with the successful Supplier(s) in November 2021 with the Contract(s) commencing on 1 January 2022, and subject to annual reviews, run for a period of three years with the option to extend by one year plus one further year at A Housing's discretion. The maximum duration of the contract is therefore five years.

Lot 2 - Perception Surveys and in depth & focused research

The provision of a STAR survey to a sample of customers on a quarterly basis by person to person phone calls or by email.

Renewal: It is intended that PA Housing will enter into Contract(s) with the successful Supplier(s) in November 2021 with the Contract(s) commencing on 1 January 2022, and subject to annual reviews, run for a period of three years with the option to extend by one year plus one further year at A Housing's discretion. The maximum duration of the contract is therefore five years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003947-2022 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Feb 2022 |
| Submission deadline | 5 Jul 2021 |
| Future notice date | Not specified |
| Award date | 29 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | £437,500 |
| Awards value | Not specified |
| Contracts value | £620,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE COUNTY COUNCIL |
| Additional buyers | PA HOUSING |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE2 7EA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | East Hertfordshire |
| Electoral ward | Hertford Castle |
| Westminster constituency | Hertford and Stortford |
| Delivery location | TLF East Midlands (England), TLG West Midlands (England), TLH23 Hertfordshire CC, TLI London, TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 5 |
| Supplier names | ALLEN GLENOLD; GROSVENOR HOUSE PAPERS; HIGHER KINGS MILL; SLATER HARRISON AND; WEST DESIGN PRODUCTS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 30192700 - Stationery
- 79311000 - Survey services
- 79311100 - Survey design services
- 79311200 - Survey conduction services
- 79311210 - Telephone survey services

## Release History

- 11 Feb 2022 at 07:42 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003947-2022
- 2 Jun 2021 at 15:29 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/012345-2021

## Notice URLs

- http://www.hertfordshire.gov.uk
- http://www.supplyhertfordshire.uk
- https://intendhost.co.uk/pahousing/aspx/Home
- https://pahousing.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b7ab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b7ab.json.