---
title: "CON-21-085 Request For Information for the provision of Social Media Monitoring Solution"
ocid: "ocds-h6vhtk-02b87c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b87c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b87c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b87c.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "FINANCIAL CONDUCT AUTHORITY"
published: "2021-06-04"
---

# CON-21-085 Request For Information for the provision of Social Media Monitoring Solution

Buyer: FINANCIAL CONDUCT AUTHORITY  
Current stage: Planning  
OCID: ocds-h6vhtk-02b87c

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## Summary

The Financial Conduct Authority (FCA) is planning a procurement process under the title "CON-21-085 Request For Information for the provision of Social Media Monitoring Solution." This procurement falls within the IT services industry category, specifically consulting, software development, and support services. The RFI has been initiated to gather information regarding the desired solution, with the communication regarding future notices made on 4th June 2021. The FCA's main operational location is in London, UK, particularly at 12 Endeavour Square, E20 1JN.

This tender presents significant growth opportunities for businesses specialising in social media analytics and monitoring solutions, particularly those offering Software-as-a-Service (SaaS) products. Companies with expertise in integrating consumer insights from diverse digital platforms, as well as those capable of providing robust API functionalities and data filtering capabilities, would be well-positioned to compete for this contract. Given the FCA's commitment to understanding consumer concerns through effective data utilisation, businesses that can demonstrate innovative approaches in social media analytics will find this tender highly relevant.

## Notice

The FCA is undertaking this RFI as an information gathering exercise only for the Provision of Social Media Monitoring Solution.

### Lot Information

Lot 1

The tool should be friendly and will allow use of keywords to search data from a wide variety of social media, blog, forum, review & media platforms sharing consumer insights in a simple and efficient way for wider organisational use. By combining consumer data sources (including social media) we are able to provide evidence of consumer concerns, issues and harms. In addition to other requirements the tool should: Provide appropriate API functionality; Historic Twitter data; Real time Twitter data; Identify and remove influencers, advertisements and media articles in the data to isolate insights directly from consumers; Utilise the sentiment capability, mindful that is not always 100% accurate; Alerting on given topics which provide an email to areas across FCA on a daily or weekly basis; The tools ideally should be Software-as-a-Service (SaaS); Non-SaaS offering must be compatible with the FCA's delivery platforms.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012554-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jun 2021 |
| Submission deadline | Not specified |
| Future notice date | 3 Jun 2021 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL CONDUCT AUTHORITY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Jun 2021 at 11:14 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/012554-2021

## Notice URLs

- http://www.delta-esourcing.com
- http://www.fca.org.uk
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=599292392
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=599292392Toviewthisnotice,pleaseclickhere:https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=599292392GOReference:GO-202164-PRO-18350765

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b87c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b87c.json.