---
title: "DWP Records Management Services"
ocid: "ocds-h6vhtk-02b8b7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b8b7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b8b7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b8b7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-06-04"
---

# DWP Records Management Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-h6vhtk-02b8b7

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## Summary

The Department for Work and Pensions (DWP) initiated a tender for "DWP Records Management Services" on 4th June 2021. This procurement, classified under the services category with a focus on records management (CPV code: 79996100), is located at the Heywood Store in Lancashire. The procurement method employed is an open procedure, and the contract has a total value of £9,400,000, with the award having been signed on 26th May 2021. Currently, the procurement status is marked as complete, following its cancellation.

This tender presents significant opportunities for businesses specialising in records management and related services, such as document management systems, storage services, and archiving. Companies with expertise in file audits, consolidation exercises, and IT systems support would be particularly well-suited to engage with this procurement. Given the scale and complexity of the services required by DWP, suppliers with a strong background in managing large volumes of records and offering user support are encouraged to explore similar opportunities within the public sector to expand their business operations.

## Notice

On-Site Records Management service. The primary business as usual operational elements of the Records Management Requirements are: * Intake & Return of records * Storage of records * Retrieval * Destruction of records * Secure removal of confidential waste * Management and maintenance of Records Management IT system * User support * Provision of Records Management consumables As well as the BAU requirements listed, this contract also includes the requirement for a full File Audit of all records in storage. This will include the validation, reconciliation and consolidation of all Items.

### Lot Information

Lot 1

The services require that the supplier is responsible for the provision of a records management service which shall include the requirement to undertake a file audit and consolidation exercise over the contract period to validate the DWP record holdings and manage the space effectively within the Heywood Store. This is to ensure that come the end of the contract term, the boxes DWP plans to transfer to an off-site facility are at the optimum capacity and contents are validated as accurate. DWP currently utilise the O'Neills system as it's records management IT system and the supplier is required to fully manage and maintain the system on behalf of DWP. The supplier is required to provide a help-desk service to answer DWP user's enquiries in relation to the records management IT system and other general service enquiries related to the provision of the services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/012614-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jun 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 May 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £9,400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | TLD36 Greater Manchester North West |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RESTORE PLC DOCUMENT MANAGEMENT SERVICES DIVISION |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 63 - Supporting and auxiliary transport services; travel agencies services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 92 - Recreational, cultural and sporting services

### Codes

- 48311100 - Document management system
- 63121100 - Storage services
- 72512000 - Document management services
- 79995100 - Archiving services
- 79996100 - Records management
- 92512100 - Archive destruction services

## Release History

- 4 Jun 2021 at 21:44 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/012614-2021

## Notice URLs

- https://dwp.bravosolution.co.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:615650-2020:TEXT:EN:HTML
- https://www.gov.uk/government/organisations/department-for-work-pensions

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b8b7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b8b7.json.