--- title: "Early market engagement for Food Retail, Delivered Hospitality and Events Management systems" ocid: "ocds-h6vhtk-02b938" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b938" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b938.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02b938.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "UNIVERSITY OF NEWCASTLE UPON TYNE T/A NEWCASTLE UNIVERSITY" published: "2021-06-08" --- # Early market engagement for Food Retail, Delivered Hospitality and Events Management systems Buyer: UNIVERSITY OF NEWCASTLE UPON TYNE T/A NEWCASTLE UNIVERSITY Current stage: Planning OCID: ocds-h6vhtk-02b938 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b938) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02b938.json) ## Summary The University of Newcastle upon Tyne is initiating an early market engagement process for a tender titled "Early market engagement for Food Retail, Delivered Hospitality and Events Management systems." This procurement falls under the goods category, specifically focusing on Point of Sale (POS) software packages. The engagement aims to gather insights on potential solutions and costs to improve food retail and hospitality systems at the university, which serves approximately 6,000 staff and 24,000 students. Currently in the planning stage with a projected continuation into the tender phase, interested parties are encouraged to register on the university's e-tender system, ProContract, by a specified future notice date of 1 February 2022. The location of the university is Newcastle upon Tyne, UK. This procurement represents a significant opportunity for businesses specialising in retail management systems, hospitality software, and event management solutions. Companies that can provide integrated systems capable of managing various services effectively, such as catering, retail operations, and client event management, would be particularly well-suited to participate. The successful vendor could enhance their market presence by aligning with a major educational institution like Newcastle University, thus supporting growth through increased business from education sector contracts. ## Notice In preparation for a tender exercise, Newcastle University is conducting early market engagement to better understand possible solutions and estimated costs for Food Retail, Delivered Hospitality and Events Management systems. ### Lot Information Lot 1 Newcastle University are reviewing their Food Retail, Delivered Hospitality and Events Management systems. The University has approximately 6,000 staff and 24,000 students. The Hospitality & Commercial Services turnover, pre-Covid, was in the region of PS5.2m and provided the following services: 1. a catered halls of residence supporting approximately 800 first year students. 2. 19 retail outlets (cafes and restaurants) currently with 31 tills, including loyalty and promotion schemes to encourage customer retention and growth. 3. conference bookings, managing venues and on-site accommodation. 4. event catering looking after both internal meetings / events and external conference customers, delivered across Campus from a central production site. A number of different systems are currently used to manage these, some interfaced but also with some manual processes to transfer information. Ideally one system would be able to manage all services, or we'd be looking to reduce the number of systems and the manual processes. The University's SAP system will / is expected to be used for processing invoices and paying suppliers, and overall financial reporting. Also: On the retail side, there is a need to develop pre-paid catering packages for students not in catered halls of residences to use in the retail outlets, improve management accounting reporting and management of performance. On the event catering and conference side, there is a need to improve the ability for customers to book and manage their events, to communicate more effectively with customers and to improve back office efficiency. In preparation for a tender exercise, the University is conducting early market engagement to better understand possible solutions and estimated costs. To this end we are seeking discussions with companies who could potentially supply some or all of our requirements. Please register your interest on the Unversity's e-tender system - ProContract, https://procontract.due-north.com/Login including information about the services your system covers, an overview of the functionality, and what differentiates your system and company from others in the market. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/012743-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Jun 2021 | | Submission deadline | Not specified | | Future notice date | 1 Feb 2022 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF NEWCASTLE UPON TYNE T/A NEWCASTLE UNIVERSITY | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 7RU | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC22 Tyneside | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48110000 - Point of sale (POS) software package - 48422000 - Software package suites - 48445000 - Customer Relation Management software package - 48450000 - Time accounting or human resources software package - 48480000 - Sales, marketing and business intelligence software package ## Release History - 8 Jun 2021 at 07:40 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/012743-2021 ## Notice URLs - https://procontract.due-north.com/Login - https://www.ncl.ac.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02b938. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02b938.json.