---
title: "IT Services Partner - Family Housing Association Wales"
ocid: "ocds-h6vhtk-02bbcf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02bbcf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02bbcf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02bbcf.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "FAMILY HOUSING ASSOCIATION (WALES) LTD"
published: "2022-02-08"
---

# IT Services Partner - Family Housing Association Wales

Buyer: FAMILY HOUSING ASSOCIATION (WALES) LTD  
Current stage: Award  
OCID: ocds-h6vhtk-02bbcf

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02bbcf.json)

## Summary

The Family Housing Association (Wales) Ltd is seeking an IT Services Partner for their operations in Swansea. This tender, classified under Information Technology Services, is currently in the active procurement stage, reflecting a contract value of up to GBP 150,000 for a period of three years. The tender submissions are due by 14th July 2021, with the contract aimed at enhancing IT support, hosting infrastructure, and ensuring security measures. The initial contract duration is three years, with options for two 12-month extensions.

This opportunity is particularly advantageous for small and medium enterprises (SMEs) specialising in IT services, including areas such as cybersecurity and network management. Businesses with expertise in Microsoft 365 support, backup and disaster recovery, and user device management would be well-suited to compete. As the Family Housing Association places a strong emphasis on innovation in enhancing its operational capabilities, this tender represents a valuable prospect for IT service providers looking to establish or expand their presence in the public sector.

## Notice

Family Housing has a current Managed Service provider, who's contract expires in Jan 22. Family are therefore seeking to procure a new IT services partner to provision hosting of their infrastructure, IT support and support in enhancing their current ways of working through innovation.

### Lot Information

Lot 1

As a minimum, this contract with be the provision of an IT Services Partner to cover the following areas: - Microsoft 365 and Application Server(s) - DR and Backup - Cyber Security - End user Support and Device management - Wireless and Networking - Telephony This tender has been published on Sell2Wales in accordance with Family Housing Contract Standing Orders (CSO's). The value of the contract for three years will be under the OJEU procurement rules for Supplies & Services totalling GBP 150k Every contract entered into by Family Housing must comply with: - Relevant European procurement rules (i.e. the EC Treaty, the general principles of EC law and the EC public procurement directives implemented by UK Regulations). - The law of England and Wales as applicable to Wales - Family Housing's CSOs and Financial Regulations. - Family Housing's strategic objectives, procurement strategy and policies. -Any procurement requirements of the Welsh Government

Renewal: The initial contract is for 3 years, with an option of 2 single 12 month extensions (3+1+1)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/003514-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Feb 2022 |
| Submission deadline | 14 Jul 2021 |
| Future notice date | Not specified |
| Award date | 21 Dec 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £150,000 |
| Awards value | Not specified |
| Contracts value | £322,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FAMILY HOUSING ASSOCIATION (WALES) LTD |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA1 5PN |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Uplands |
| Westminster constituency | Swansea West |
| Delivery location | TLL18 Swansea |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIRCLE IT SOLUTIONS |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 32412000 - Communications network
- 32412110 - Internet network
- 32413100 - Network routers
- 32422000 - Network components
- 32424000 - Network infrastructure
- 32425000 - Network operating system
- 32427000 - Network system
- 32428000 - Network upgrade
- 32430000 - Wide area network
- 32571000 - Communications infrastructure
- 72222000 - Information systems or technology strategic review and planning services
- 72222300 - Information technology services
- 72253000 - Helpdesk and support services
- 72253200 - Systems support services
- 72267100 - Maintenance of information technology software
- 72514000 - Computer facilities management services
- 72611000 - Technical computer support services
- 72910000 - Computer back-up services

## Release History

- 8 Feb 2022 at 09:15 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/003514-2022
- 14 Jun 2021 at 16:05 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/013404-2021

## Notice URLs

- http://www.fha-wales.com/
- http://www.sell2wales.gov.wales
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0532

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02bbcf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02bbcf.json.