---
title: "Application support and development services for customer facing applications"
ocid: "ocds-h6vhtk-02bcde"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02bcde"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02bcde.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02bcde.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2021-06-16"
---

# Application support and development services for customer facing applications

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-02bcde

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02bcde)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02bcde.json)

## Summary

The Post Office Limited is seeking application support and development services for customer-facing applications, with the procurement classified under technical computer support services. This procurement process was initiated on 11 June 2021 and is conducted via a limited method without prior publication of a call for competition. The services are to be delivered at Finsbury Dials, 20 Finsbury Street, London, and have been awarded with a contract value of £609,000. The procurement is currently marked as complete, and the award criteria focused on a quality-to-price ratio of 60% to 40% respectively.

This tender presents a significant opportunity for businesses specialising in digital support and application development. Companies with expertise in technical computer support services, particularly those capable of delivering customer-facing solutions, would be well-positioned to compete. With the emphasis on quality in the award criteria, firms that can showcase their technical proficiency and innovative approaches to application development may find this contract conducive to expanding their business within the public sector.

## Notice

Post Office?s procurement of digital and application & support and development services for customer facing application services under Lot 5 of the Post Office?s Digital Capabilities framework

### Lot Information

Lot 1

Digital and application & support and development services for customer facing application services under Lot 5 of the Post Office?s Digital Capabilities framework

### Procurement Information

Post Office Limited published a Contract Notice in the Official Journal of the European Union in respect of a tender for the provision of Deliverables and/or Services to it - Ref: 2020/S 105-255415. Following a competitive procurement process, Post Office Limited and the Supplier entered into a framework agreement for the provision of Deliverables and/or Services by the Supplier (?Digital Capabilities Framework? or ?DCF?) - Ref: C100776. This was a Competitive Call-off Request under Lot 5 of the DCF.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013675-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Jun 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £609,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2Y 9AQ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Bunhill |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI43 Haringey and Islington |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCENTURE (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72611000 - Technical computer support services

## Release History

- 16 Jun 2021 at 16:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/013675-2021

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:255414-2020:TEXT:EN:HTML
- https://www.postoffice.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02bcde. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02bcde.json.