---
title: "1206 - Firewatch Maintenance and Support"
ocid: "ocds-h6vhtk-02be88"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02be88"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02be88.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02be88.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ROYAL BERKSHIRE FIRE AUTHORITY"
published: "2021-06-21"
---

# 1206 - Firewatch Maintenance and Support

Buyer: ROYAL BERKSHIRE FIRE AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-02be88

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## Summary

The public procurement process is for the contract titled "1206 - Firewatch Maintenance and Support," initiated by the Royal Berkshire Fire Authority. This tender falls under the industry category of "services," specifically the maintenance of information technology software. The procurement method used was a limited procedure, allowing for an award without a prior call for competition, aimed at extending the current support and maintenance contract for a critical Enterprise Resource Management System (ERMS). Key dates include the signing of the contract on 18th June 2021, with a total contract value of £325,000 for the active supplier, Infographics UK Ltd, based in West Lothian. This contract supports vital operations for fire resource management and ensures continuity of the regional fire services integration.

This tender presents significant opportunities for businesses, particularly those specialising in IT support and maintenance services. Companies with expertise in enterprise resource management systems and strong technical capabilities are well-suited to compete in similar future tenders. Given that this contract has specific criteria focused on technical quality and pricing, businesses that can deliver high-quality IT service solutions at competitive rates may find advantageous prospects for growth within this essential public sector framework.

## Notice

Support and Maintenance of Enterprise Resource Management

### Lot Information

Lot 1

Support and Maintenance of Enterprise Resource Management System.

### Procurement Information

This VEAT notice relates to a contract is for the provision of Support and Maintenance for an Enterprise Resource Managed System (ERMS). The contract is an essential to the effective performance and delivery of RBFA's key operations, and supports management and information relating to vital fire resources and capabilities . Furthermore, the system has full integration with the current Thames Valley Fire Control Service system which ensures efficient delivery of regional fire services. The contract was awarded to Infographics UK Ltd following a tendering exercise in 2016 in compliance with the provisions of the Public Contract Regulations 2015. This is a business critical system and the ERMS licences are owned by RBFA, but the associated services are only available from the stated supplier. To ensure continuous operation of this critical requirement, RBFA are seeking to extend the current support/maintenance contract for a further period of 5 years, from April 2022. This is in accordance with Regulation 32 (2), (b), (ii) Public Contract Regulations 2015 as competition is absent for technical reasons.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014101-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jun 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £325,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BERKSHIRE FIRE AUTHORITY |
| Locality | READING |
| Post town | Reading |
| Postcode | RG31 7SD |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ16 Berkshire West |
| Local authority | West Berkshire |
| Electoral ward | Tilehurst Birch Copse |
| Westminster constituency | Reading West and Mid Berkshire |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INFOGRAPHICS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 21 Jun 2021 at 16:06 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014101-2021

## Notice URLs

- http://www.rbfrs.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02be88. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02be88.json.