---
title: "FM21116 - Arbitration Referral and Management Services"
ocid: "ocds-h6vhtk-02be8c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02be8c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02be8c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02be8c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "PUBS CODE ADJUDICATOR"
published: "2021-12-17"
---

# FM21116 - Arbitration Referral and Management Services

Buyer: PUBS CODE ADJUDICATOR  
Current stage: Award  
OCID: ocds-h6vhtk-02be8c

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## Summary

The Pubs Code Adjudicator, represented by UK Shared Business Services Ltd (UK SBS), has initiated a procurement process for Arbitration Referral and Management Services under the open procedure. The procurement process, classified under business services (CPV 79000000), is currently at the tender stage and will be conducted via the Delta eSourcing Portal. The contract, valued at £524,000, is aimed at managing arbitration referrals within the pub sector in the UK, where the Pubs Code regulates the relationship between pub companies and their tenants. The deadline for bid submission is set for 27 July 2021.

This tender presents a significant opportunity for firms specializing in arbitration and conciliation services, as well as those providing training that may be required for arbitrators. Businesses that can offer comprehensive case management and administrative support for arbitration processes will be well-suited to compete. The successful supplier will have the chance to establish a long-term working relationship with the Pubs Code Adjudicator, as the framework agreement has a potential duration of up to four years, fostering ongoing growth in this niche market.

## Notice

UK Shared Business Services Ltd (UK SBS) on behalf of Pubs Code Adjudicator (PCA), wish to appoint a provider for Arbitration Referral and Management Services. UK SBS is managing this procurement process in accordance with the Public Contracts Regulations 2015 (as amended from time to time) (the "Regulations"). This is a Services Framework Agreement being Procured under Open OJEU Procedure Regulations. See Section I.3) for access to procurement documentation. UK SBS will be using the Delta eSourcing Portal for this procurement. The access code is 54D62EEWY3

### Lot Information

Lot 1

UK Shared Business Services Ltd (UK SBS) on behalf of Pubs Code Adjudicator (PCA), wish to appoint a provider for Arbitration Referral and Management Services. Description The Pubs Code Adjudicator (PCA) is the independent regulator responsible for enforcing the statutory Pubs Code (the Code). The Code regulates the relationship between all pub companies (referred to as pub-owning businesses in the Code) owning 500 or more tied pubs in England and Wales and their tied tenants. Tied tenants are those that are obliged to purchase beer from their landlord. They may be tied for other products and services too. The Code has two over-arching principles - to ensure: 1. fair and lawful dealing by pub companies in relation to their tied tenants 2. that individual tied tenants should not be worse off than they would be if they were free of the tie (the 'no worse off' principle). The Code imposes (among others) information and transparency obligations on the pub companies. An important element of the Code is the introduction of the option for tied tenants in certain circumstances to request a Market Rent Only (or MRO) option to go 'free of tie'. The Pubs Code came into force on 21 July 2016. Dispute resolution under the Pubs Code is by way of a referral for arbitration. This contract is for the management of those referrals, including the process for any appointment of an alternative arbitrator. The PCA is looking to appoint a sole supplier that will take on the end to end case management and administration of the arbitration service. The sole supplier will not be required to conduct the arbitration themselves but will be responsible for sourcing a suitable arbitrator for appointment by the PCA if appropriate, and in accordance with the exercise of her statutory powers once a referral has been made. The remit of the sole supplier will not end on appointment of an arbitrator and the service provision following this is outlined in the specification. There are also Arbitrator training and knowledge management requirements covered within this appointment, further details can be found in the specification. This Framework Agreement is for a duration of 2 years with the option to extend for a further 1 year, and then again for a further 1 year (2+1+1). Bidders are to note that as this opportunity is to establish a framework agreement there will be no guaranteed minimum spend over the duration except the fixed one off payments for set up and maintenance of the service and contract delivery infrastructure, all work will be awarded to the sole supplier when a referral is raised. A brief summary of the requirement has been provided above, please ensure you review the specification for full details of this requirement. All details relating to this procurement can be found within the Stage One: Overview Section on the Delta eSourcing Portal. UK SBS is managing this procurement process in accordance with the Public Contracts Regulations 2015 (as amended from time to time). See Section I.3) for access to procurement documentation. UK SBS will be using the Delta eSourcing Portal for this procurement. The access code is 54D62EEWY3

Renewal: This Framework Agreement is for a duration of 2 years with the option to extend for a further 1 year, and then again for a further 1 year (2+1+1).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/031627-2021 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Dec 2021 |
| Submission deadline | 27 Jul 2021 |
| Future notice date | Not specified |
| Award date | 29 Nov 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £524,000 |
| Lots value | £524,000 |
| Awards value | Not specified |
| Contracts value | £524,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PUBS CODE ADJUDICATOR |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4AJ |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG31 Birmingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHARTERED INSTITUTE OF ARBITRATORS |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services

### Codes

- 75100000 - Administration services
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79422000 - Arbitration and conciliation services
- 80500000 - Training services

## Release History

- 17 Dec 2021 at 14:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/031627-2021
- 21 Jun 2021 at 16:15 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/014105-2021

## Notice URLs

- http://www.uksbs.co.uk
- https://uksbs.delta-esourcing.com
- https://uksbs.delta-esourcing.com/
- https://uksbs.deltaesourcing.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02be8c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02be8c.json.