---
title: "Lanarkshire Business Gateway - Business Support and Expert Help Services"
ocid: "ocds-h6vhtk-02bed2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02bed2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02bed2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02bed2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH LANARKSHIRE COUNCIL"
published: "2021-06-22"
---

# Lanarkshire Business Gateway - Business Support and Expert Help Services

Buyer: NORTH LANARKSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02bed2

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## Summary

The procurement process is led by North Lanarkshire Council and South Lanarkshire Council, focusing on "Business Support and Expert Help Services" aimed at Small and Medium Enterprises (SMEs) in the Lanarkshire region. This initiative falls under the industry category of business and management consultancy and is currently at the Award stage, with key contracts awarded on 11th June 2021. The framework agreement comprises multiple lots covering various support areas, including marketing, procurement, digital development, and low carbon initiatives, with the aim of enhancing local business capabilities and performance.

This tender presents significant opportunities for business growth by enabling specialised consulting firms and service providers to support SMEs across diverse sectors. Businesses involved in areas such as financial management, digital marketing, human resources, and legal services are particularly well-suited to compete for contracts under this framework. With a focus on enhancing business strategy and resilience, firms offering expertise in these fields can play a crucial role in helping local businesses achieve their growth aspirations.

## Notice

North Lanarkshire Council and South Lanarkshire Council, have secured an extension to funding from the European Regional Development Fund (ERDF) for the provision of business support available to Small and Medium Enterprises (SMEs) in Lanarkshire. The funding will be utilised to provide a programme of Business Support and Expert Help Services which augment services provided through the Councils core Business Gateway contract. To enable sufficient service provision, the Councils wish to initiate a Framework Agreement consisting of 11 Lots as detailed below: -Lot 1 - Business Financial Management -Lot 2 - Business Strategy and Business Resilience -Lot 3 - Human Resources, Leadership and Skills -Lot 4 - Procurement -Lot 5 - Marketing and Digital Marketing -Lot 6 - Digital Development -Lot 7 - Internationalisation -Lot 8 - Business Innovation -Lot 9 - Legal Support -Lot 10 - Research, Development and Design -Lot 11 - Low Carbon Support The main purpose of the framework agreement is to support Lanarkshire businesses to grow; thus providing employment opportunities, growth in key sectors and inclusive growth. This will be achieved by providing support to businesses on specific topics which will help their understanding, skills and capabilities; highlight potential areas for improvement; signposting service users to further support that helps and agree an action plan with some identified next steps to implement to help the business meet their objectives.

### Lot Information

Business Financial Management

The Business Financial Management Lot will provide support across a range of areas focussed on the efficient and effective management of business funds. Support will help to equip businesses with the financial skills and knowledge to meet their objectives. Examples of some topics that are offered under Business Financial Management are: -Support on how to plan, organise direct and control financial activities; -Financial Readiness; -Preparing for Investment; -Alternative Finance Options (e.g. Equity Investment); -Debt Management; -Company Valuation; and -Taxation including R&D Tax Credits

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Business Strategy and Business Resilience

The Business Strategy and Business Resilience Lot will provide support to help Service Users assess their business, identify areas of improvement and support the formulation of a plan to help the business reach their strategic goals and objectives. Examples of some topics that are offered under Business Strategy and Business Resilience are: - Strategic Planning; - Change Management; - Operations Management; - Diversification; - Succession Planning; - Employee Ownership; and - Business Viability and Resilience Planning

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Human Resources, Leadership and Skills

The Human Resources, Leadership and Skills Lot will provide a range of support across leadership and management. It will help to review existing leadership development processes and equip businesses with the tools to promote a positive and productive working environment. It shall also provide support on training and comprehensive HR support. Examples of some topics that are offered under Human Resources, Leadership and Skills are: - Support and Advice on Employment Policies and Benefits, and other HR Related Queries; - Leadership and Management Support; - Workplace Innovation (Culture, Communications, Productivity); - Corporate Responsibility; - Organisational Development; - Training Analysis and Training Procedures; and - Capacity Building

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Procurement

The Procurement Lot will provide a range of support to help businesses navigate the procurement process. Examples of some topics that are offered under Procurement are: - Bid / Tender Support; and - Public and Private Sector Tendering Advice Support, Staff Training and, Legal Aspects of Tendering including TUPE

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Marketing and Digital Marketing

The Marketing and Digital Marketing Lot will provide support to undertake market research and formulate a plan to support the business in promoting and selling their products and/or services with a view to increasing sales. Examples of some topics that are covered under Marketing are: - Market Analysis and Identification of Key Customers; - Sales and Marketing Strategy; - Advertising and Promotion; - PR; - Branding; and - Copywriting - Social Media; - Ecommerce; - Search Engine Optimisation; and - Website Review

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Digital Development

The Digital Development Lot will provide support for digital projects, building skills and capabilities that increase digital knowledge and help businesses to reach their business goals and objectives. Examples of topics that are offered under Digital Development are: - Video Content; - Digital Strategy; - Data Analytics; - App Development; - IT Process Advice; and - Security

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Internationalisation

The Internationalisation Lot will support businesses to access overseas markets, supporting the opportunity to reach a wider customer base and increase sales. Examples of topics covered under Internationalisation are: - Support for Exporting; - Market Analysis and Development; and - Structuring for Internationalisation

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Business Innovation

The Business Innovation Lot will offer support to implement new processes, newly available services, or products into a business to affect positive change, increase sales and/or improve productivity. Examples of topics covered under Business Innovation are: Organisational Processes for Introducing New Ideas, Workflows, Methodologies, Services and / or Products; Understanding Innovation; Product Innovation; and Process Innovation

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Legal Support

The Legal Support Lot will provide comprehensive support on Legal factors that may affect a business. Support shall allow businesses to understand and navigate these factors and achieve business objectives. Examples of topics covered under Legal Support are: - Advice on Legal Policies Affecting your Business; - Intellectual Property; and - Mergers and Acquisitions

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Research, Development and Design

The Research, Development and Design Lot will provide support to help the development of new products and services. Helping businesses to enter new markets and/or increase sales. Examples of topics covered under Research, Development and Design are: - Problem Solving; - Development; and - Testing and Validation

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement.

Low Carbon Support

The Low Carbon Lot will support businesses to run a more energy efficient business. Examples of topics covered under Low Carbon Support are: - Efficiencies; - Energy Control - Low Energy / Sustainable Production Processes; - Waste Management; - Reviews and Planning; and - Net Zero Carbon Targets

Options: The estimated Lot value stated above within II.2.6 is subject to an increase of no greater than 25% at the Councils sole discretion throughout the duration of the framework agreement

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/014175-2021 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jun 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £490,625 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH LANARKSHIRE COUNCIL |
| Additional buyers | EUROPEAN UNION; SOUTH LANARKSHIRE COUNCIL |
| Locality | MOTHERWELL |
| Post town | Motherwell |
| Postcode | ML1 1AB |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM95 South Lanarkshire |
| Local authority | South Lanarkshire |
| Electoral ward | Hamilton North and East |
| Westminster constituency | Hamilton and Clyde Valley |
| Delivery location | TLM84 North Lanarkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 24 |
| Supplier names | AMAS MURRISON; BRIDGEALL; CENTRAL SCOTLAND EXPORT CONSULTANCY; CJM PROJECT FINANCIAL MANAGEMENT; COMPLYPORT; CONNECT THREE SOLUTIONS; ELEVATOR; ENTERPRISE NORTH EAST TRUST LIMITED T/A ELEVATOR; FRENCH DUNCAN; GAP COMMUNICATIONS; GENOA BLACK VENTURES; HARPER MACLEOD; INTEND BUSINESS DEVELOPMENT; JI MANAGEMENT; KL BUSINESS CONSULTING; MABBETT & ASSOCIATES; NSDESIGN; RUSSELL MCLEOD; SCMG; SECURE BUSINESS ADVISORS; STIRTON CONSULTING; TINTO PROCUREMENT; UXL; VIVOLUTION |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 66170000 - Financial consultancy, financial transaction processing and clearing-house services
- 66171000 - Financial consultancy services
- 71314300 - Energy-efficiency consultancy services
- 71800000 - Consulting services for water-supply and waste consultancy
- 72000000 - IT services: consulting, software development, Internet and support
- 72100000 - Hardware consultancy services
- 72200000 - Software programming and consultancy services
- 72300000 - Data services
- 72400000 - Internet services
- 72500000 - Computer-related services
- 72600000 - Computer support and consultancy services
- 73000000 - Research and development services and related consultancy services
- 73100000 - Research and experimental development services
- 73210000 - Research consultancy services
- 73300000 - Design and execution of research and development
- 79100000 - Legal services
- 79111000 - Legal advisory services
- 79120000 - Patent and copyright consultancy services
- 79121000 - Copyright consultancy services
- 79130000 - Legal documentation and certification services
- 79140000 - Legal advisory and information services
- 79300000 - Market and economic research; polling and statistics
- 79340000 - Advertising and marketing services
- 79341000 - Advertising services
- 79341100 - Advertising consultancy services
- 79341200 - Advertising management services
- 79342000 - Marketing services
- 79342100 - Direct marketing services
- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411000 - General management consultancy services
- 79411100 - Business development consultancy services
- 79412000 - Financial management consultancy services
- 79413000 - Marketing management consultancy services
- 79414000 - Human resources management consultancy services
- 79418000 - Procurement consultancy services
- 79420000 - Management-related services
- 79723000 - Waste analysis services
- 79900000 - Miscellaneous business and business-related services
- 79990000 - Miscellaneous business-related services
- 79996000 - Business organisation services
- 90711000 - Environmental impact assessment other than for construction
- 90711200 - Environmental standards other than for construction
- 90711300 - Environmental indicators analysis other than for construction
- 90713000 - Environmental issues consultancy services

## Release History

- 22 Jun 2021 at 10:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/014175-2021

## Notice URLs

- http://www.northlanarkshire.gov.uk
- http://www.southlanarkshire.gov.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:555023-2020:TEXT:EN:HTML
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00010
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00410

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02bed2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02bed2.json.