---
title: "EPOS Replacement"
ocid: "ocds-h6vhtk-02c2b9"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c2b9"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c2b9.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c2b9.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON NORTH EASTERN RAILWAY LTD."
published: "2021-07-02"
---

# EPOS Replacement

Buyer: LONDON NORTH EASTERN RAILWAY LTD.  
Current stage: Award  
OCID: ocds-h6vhtk-02c2b9

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02c2b9.json)

## Summary

The procurement process relates to the provision of an Electronic Point of Sale (ePOS) system by London North Eastern Railway Ltd., a key player in the railway services industry based in York, UK. The tender, titled "EPOS Replacement", falls under the main procurement category of goods and is classified under software package and information systems (CPV code 48000000). The procurement method employed is selective, using a negotiated procedure with prior call for competition. The contract was signed on 1st July 2021 and the overall status of the tender process is complete.

This tender offers significant opportunities for businesses specialising in software development and retail technology, particularly for those focusing on ePOS systems. Companies with expertise in delivering seamless customer experiences and robust data management capabilities, including compliance with PCI DSS and GDPR standards, would be well-suited to compete. Participation in such tenders can enhance a company’s reputation and expand its market presence within the railway services sector and beyond.

## Notice

Provision of an Electronic Point of Sale (ePOS), to support retail and complimentary sales, in multiple sales locations primarily on train and at stations. It is expected that the system will provide the following functionality: * sale of retail items, inclusive of deals, promotions and discounts; * allow payment through cash, contactless and digital wallets; * provide options for returns and refund; * provide the customer with a receipt printed and/or digital; * Allow the customer to purchase through their own device; * capture all sales and activity data; * provide open API, enabling the exchange of data to LNER reporting servers and integration into third party systems; * meet all compliance and security requirements including, PCI DSS and GDPR; * capture, exchange and/or report inventory data; * Provide reconcilable lodgement functionality; * Capture data on all sales and stock transactions, this to include, type, location, quantity, value, etc.; * support 'at seat' and 'click and collect' functionality. It is a requirement that the solution be intuitive and seamless to the customer and frontline users.

### Lot Information

Lot 1

Provision of an Electronic Point of Sale (ePOS), to support retail and complimentary sales, in multiple sales locations primarily on train and at stations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/015173-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Negotiated procedure with prior call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON NORTH EASTERN RAILWAY LTD. |
| Locality | YORK |
| Post town | Not specified |
| Postcode | N/A |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 2 Jul 2021 at 10:02 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/015173-2021

## Notice URLs

- http://www.lner.co.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:592284-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c2b9. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02c2b9.json.