---
title: "IT Support Services"
ocid: "ocds-h6vhtk-02c3bb"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c3bb"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c3bb.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c3bb.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED"
published: "2021-09-15"
---

# IT Support Services

Buyer: THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-02c3bb

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c3bb)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02c3bb.json)

## Summary

The procurement process initiated by the Westminster Foundation for Democracy Limited focuses on acquiring IT Support Services, with a defined engagement period from 1st October 2021 to 30th September 2025. This open tender aims to enhance the organisation's IT infrastructure and includes critical functions such as disaster recovery and cyber security. The closing date for bid submissions was 1st August 2021, with the award process commencing on 2nd August 2021. This procurement falls under the services category of IT, specifically consulting, software development, and support, and is located in the United Kingdom.

This tender presents significant opportunities for IT service providers, especially those with a proven track record in comprehensive IT management and support. Businesses that excel in cybersecurity, IT consultancy, and user support, particularly with experience servicing public sector needs, would be well-suited to compete for this contract. Additionally, organisations that hold partnerships with Microsoft or Dell and possess relevant certifications are highly encouraged to engage, given the emphasis on high-quality service delivery and tailored client approaches outlined in the tender specifications.

## Notice

WFD is inviting companies to tender for the provision of IT support services. These include management of the IT infrastructure, disaster recovery, cyber security, IT support and telephony across the organisation.

### Lot Information

Lot 1

WFD is inviting companies to tender for the provision of IT support services. These include management of the IT infrastructure, disaster recovery, cyber security, IT support and telephony across the organisation. This new service is expected to contribute directly to achieving one of WFD's annual priorities for FY2021-22: "to become a high performing and resilient organisation". WFD is looking for a supplier that has a track-record of providing comprehensive support services underpinned by excellent customer service and offers a tailored approach, supported by a robust service level agreement, to meet the requirements of WFD's UK and international operations. WFD hopes to build a successful partnership with the selected supplier based on an agreed future technology strategy and high quality implementation. The contract will be awarded for a period of 4 years and will be reviewed annually and renewed based on performance.

Options: The contract will be awarded for a period of 4 years and will be reviewed annually and renewed based on performance.

Renewal: The contract will be awarded for a period of 4 years and will be reviewed annually and renewed based on performance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022952-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2021 |
| Submission deadline | 1 Aug 2021 |
| Future notice date | Not specified |
| Award date | 30 Aug 2021 |
| Contract period | 30 Sep 2021 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £208,934 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE WESTMINSTER FOUNDATION FOR DEMOCRACY LIMITED |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2EG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ROCK I.T. SPECIALISTS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Sep 2021 at 14:49 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022952-2021
- 5 Jul 2021 at 16:42 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015433-2021

## Notice URLs

- http://www.wfd.org
- https://www.wfd.org
- https://www.wfd.org/2021/07/05/invitation-to-tender-it-support-services/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c3bb. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02c3bb.json.