---
title: "Social Welfare and Advice"
ocid: "ocds-h6vhtk-02c418"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c418"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c418.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c418.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "CHESHIRE WEST AND CHESTER BOROUGH COUNCIL"
published: "2021-09-20"
---

# Social Welfare and Advice

Buyer: CHESHIRE WEST AND CHESTER BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-02c418

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c418)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02c418.json)

## Summary

Cheshire West and Chester Borough Council is seeking to procure social welfare and advice services through an active tender titled "Social Welfare and Advice." This procurement is classified under the health and social work services industry category, with a value of £3,157,000. The tender period commenced on 6th July 2021, and submissions were due by 6th September 2021. The procurement method employed is an open procedure, allowing for a wide range of suppliers to participate, and the contract duration is set for 1800 days, with options for extension depending on performance and need.

This tender presents significant growth opportunities for businesses that specialise in social care, welfare services, or legal advice. Companies capable of delivering a comprehensive, person-centred model of advice provision, particularly those experienced in working with local authorities or community organisations, would be well-suited to compete. The role requires the service provider to effectively triage and assess various social welfare queries, creating a high-demand environment for capable and innovative service providers in the sector.

## Notice

Social Welfare and Advice

### Lot Information

Lot 1

The Council wish to develop an effective, co-ordinated, one front door model of good quality advice provision which meets the needs of the borough's residents. The Council wants to build on best practice and provide a person-centred service to deliver information and advice through a combination of assisted and supported advice (Tier 1) and specialist advice (Tier 2). This will be complemented by legal advice being delivered at Tier 3. All social care referral, homeless referral and or hospitalisation Tier 4 advice will be referred into the appropriate Council teams. The commissioned Service will act as the primary front door for all social welfare advice queries and host and an efficient and robust triage, referral and assessment function with clear connectivity to the wider social welfare and advice services offered both in and outside of the Council.

Options: option to extend by 2 years in one year increments

Renewal: option to extend, contract will be re-tendered dependent on whether extensions are taken or not

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023277-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Sep 2021 |
| Submission deadline | 6 Sep 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,157,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE WEST AND CHESTER BOROUGH COUNCIL |
| Locality | ELLESMERE PORT |
| Post town | Chester |
| Postcode | CH65 0BE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Central & Grange |
| Westminster constituency | Ellesmere Port and Bromborough |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 20 Sep 2021 at 08:39 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/023277-2021
- 6 Jul 2021 at 10:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/015526-2021

## Notice URLs

- http://www.cheshirewestandchester.gov.uk/
- https://procontract.due-north.com/Advert/Index?advertId=a8d3ed85-3dde-eb11-810d-005056b64545

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c418. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02c418.json.