---
title: "Provision of AMEX (American Express) Services"
ocid: "ocds-h6vhtk-02c664"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c664"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c664.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c664.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DRIVER & VEHICLE LICENSING AGENCY"
published: "2021-07-09"
---

# Provision of AMEX (American Express) Services

Buyer: DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-02c664

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## Summary

The Driver & Vehicle Licensing Agency (DVLA) has completed a procurement process for the provision of American Express (AMEX) Services, specifically in the banking and investment services industry. This contract, valued at £3.4 million, was initiated on 9th June 2021 with a duration of five years. The procurement method employed was a limited tendering process, awarded without prior publication due to the specific technical requirements that only AMEX could fulfil, established after conducting market research.

This tender presents significant opportunities for businesses, particularly those that specialise in payment processing and card transaction services, to expand their presence in the public sector. Companies well-suited to compete in similar procurement processes should have experience in managing secure payment systems, particularly with AMEX, as well as the ability to implement robust payment solutions that cater to both online and contact centre transactions. This could lead to fruitful partnerships and long-term contracts within government agencies and other public entities.

## Notice

Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable.

### Lot Information

Lot 1

Procurement of AMEX services to accept and process American Express credit card transactions. DVLA requires AMEX to support Electronic Vehicle Licencing (EVL) Web for online transactions and EVL Agent for Contact Centre transactions where the cardholder is not present, these transactions should be authorised and card payments processed. Payments must be processed via 3D Secure Authentication where applicable and payments must be surcharged where applicable. Additional information: Contract start date 9th June 2021 and will remain in effect for a period of five (5) years ("Initial Term") and shall continue after the Initial Term automatically and indefinitely unless and until terminated by either party giving to the other not less than one hundred and eighty (180) days prior written notice of termination so as to terminate at any time on or after the end of the Initial Term, or otherwise in accordance with the terms of this Agreement. Contract value and duration PS3.4 million over 5 years.

Options: Contract start date 9th June 2021 and will remain in effect for a period of five (5) years ("Initial Term") and shall continue after the Initial Term automatically and indefinitely unless and until terminated by either party giving to the other not less than one hundred and eighty (180) days prior written notice of termination so as to terminate at any time on or after the end of the Initial Term, or otherwise in accordance with the terms of this Agreement. Contract value and duration PS3.4 million over 5 years.

### Procurement Information

The requirement for this can only be delivered through Amex as a sole supplier chosen after market research was conducted. Only Amex can supply an Amex link.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016114-2021 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £3,400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER & VEHICLE LICENSING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AMERICAN EXPRESS PAYMENT SERVICES |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66100000 - Banking and investment services

## Release History

- 9 Jul 2021 at 14:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016114-2021

## Notice URLs

- https://www.dvla.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c664. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02c664.json.