--- title: "Video Consultation 2.0 (VC 2.0)" ocid: "ocds-h6vhtk-02c9b0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c9b0" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c9b0.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02c9b0.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)" published: "2021-07-19" --- # Video Consultation 2.0 (VC 2.0) Buyer: NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) Current stage: Planning OCID: ocds-h6vhtk-02c9b0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c9b0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02c9b0.json) ## Summary The NHS Wales Shared Services Partnership, hosted by Velindre University NHS Trust, is seeking suppliers for the "Video Consultation 2.0 (VC 2.0)" project, aimed at implementing a long-term video consultation platform. This procurement falls under the goods category, classifying it as a video conferencing software package. The process is currently in the planning stage, with supplier engagement scheduled for 11-12 August 2021. Interested parties can register their interest until 30 September 2021, for services intended to be delivered in Wales. This tender represents a significant opportunity for businesses specialising in video conferencing and virtual healthcare solutions to expand their portfolio and customer base. Companies that provide Software as a Service (SaaS) or Platform as a Service (PaaS) solutions, particularly those capable of offering browser-based platforms without installation requirements, would be particularly well-suited to compete. Engaging successfully with this contract could lead to a long-term partnership lasting up to five years, benefiting suppliers that demonstrate innovation in enhancing patient safety and efficiency in health service delivery. ## Notice This project is seeking to find and implement a long-term (2+1+1 years) Video Consultation platform. This is driven by evidence of improved patient safety and cost efficiencies derived from the existing Video Consultation platform put into place during COVID-19, as well as recommendations of best practices from the respective stakeholders' groups. We invite suppliers to demonstrate their Video Consultation platform and provide an opportunity for representatives from various User Communities and the Programme team to understand the potential of solutions. the functionality shall offer: - the ability to provide scheduled as well as drop-in services via a website - the website URL shall be contained in an e-mail / SMS / push notification or other push services, e.g., WhatsApp, Facebook Messenger or iMessage , NHS Wales applications, etc. - the conceptual provision of a "virtual waiting room", where service users are collected by their service provider, including the ability to queue multiple service users. - the ability for the Service Provider to start a session / call with a service user(s) from the queue of the virtual private waiting room - the ability for the service provider to manage the virtual private rooms and retrieve a URL for the virtual private waiting room for the booking - for the service provider to use Single-Sign-On from their NHS Active Directory Account (NADEX) into the virtual private waiting room - to be able provide, define and publish a consent form upon request by organisation / health care setting, which will be filled out by the Service User, before the service users can join the virtual private waiting room - shall be possible to add 3rd party survey tools before and after service user access / leaves the virtual waiting room The system shall be a SaaS or PaaS platform without any installation requirements on service provider side. It shall be possible to host multiple tenants in parallel on behalf of TEC-C. The platform must be browser based and must not require the installation of any browser plug-ins. Device specific applications will also be welcomed but cannot be the only path into the system. Such applications are considered "add-on", e.g., mobile phone applications ### Lot Information Lot 1 This project is seeking to find and implement a long-term (2+1+1 years) Video Consultation platform. This is driven by evidence of improved patient safety and cost efficiencies derived from the existing Video Consultation platform put into place during COVID-19, as well as recommendations of best practices from the respective stakeholders' groups We invite suppliers to demonstrate their Video Consultation platform and provide an opportunity for representatives from various User Communities and the Programme team to understand the potential of solutions. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/016963-2021 | | Notice type | Planning Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 19 Jul 2021 | | Submission deadline | Not specified | | Future notice date | 29 Sep 2021 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF15 7QZ | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL51 Central Valleys and Bridgend | | Local authority | Rhondda Cynon Taf | | Electoral ward | Taff's Well | | Westminster constituency | Cardiff North | | Delivery location | TLL16 Gwent Valleys | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48515000 - Video conferencing software package ## Release History - 19 Jul 2021 at 15:25 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/016963-2021 ## Notice URLs - http://nwssp.nhs.wales/ourservices/procurement-services/ - https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=112516 - https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02c9b0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02c9b0.json.