---
title: "Wales NHS and Social Care Mental Health of the Workforce Support Services"
ocid: "ocds-h6vhtk-02ca28"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ca28"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ca28.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ca28.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WELSH GOVERNMENT"
published: "2022-01-04"
---

# Wales NHS and Social Care Mental Health of the Workforce Support Services

Buyer: WELSH GOVERNMENT  
Current stage: Award  
OCID: ocds-h6vhtk-02ca28

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## Summary

The Welsh Government is seeking suppliers for the "Wales NHS and Social Care Mental Health of the Workforce Support Services" contract, which aims to deliver a comprehensive mental health support service to the NHS and Social Care workforce in Wales. This tender falls within the services category, specifically focusing on guidance and counselling services (CPV code: 85312300). The procurement method is open, with the tender currently in the planning stage. The contract has an estimated value of £4.5 million for an initial term of three years, with an option to extend for an additional two years. Key dates include the submission deadline, set for 7th October 2021, and the award period commencing on 19th October 2021.

This tender presents significant opportunities for businesses specialising in mental health services, counselling, and psychotherapeutic support. Companies that can provide innovative solutions, including electronic and telephonic access to mental health professionals, as well as support for those with complex needs related to anxiety, depression, and trauma, would be well-suited to compete. Additionally, businesses with experience in delivering community benefits and social value will find this procurement especially relevant, as the Welsh Government seeks to promote economic and social objectives through this contract.

## Notice

We wish to procure a contract to deliver free at point of access service that provides signposting and access to a tiered model of mental health support and psychological treatment for the NHS and Social Care workforce in Wales.

### Lot Information

Lot 1

We wish to procure a contract to deliver free at point of access service that provides signposting and access to a tiered model of mental health support and psychological treatment for the NHS and Social Care workforce in Wales. To provide support to those with acute symptoms such as feeling overwhelmed and distressed or having difficulties managing the various challenges that the pandemic has brought; those developing symptoms of anxiety and depression, alcohol use disorder, as well as longer term effects such as Post-traumatic Stress Disorder (PTSD). The aim is to develop a delivery model that is scaled to meet the mental health needs of both the NHS and Social Care workforce over the longer term. The successful bidder will need to provide a service where clients can make contact through both telephone and electronically. A relevant risk assessment must be carried out and we would require that individuals are directed to an advisor who would be able to triage their need and signpost them on to one or more of the following contract services: - Self-Help: sign-posting to numerous mobile applications, self-help guides, virtual groups and other services. - Guided Self-Help: Following initial consultations individuals will be directed to specific Self-help materials. As appropriate a follow-up consultation will review the need for additional support. - Peer Support: This would require giving access to volunteer peer-support providers. - Virtual face to face consultations: This would require individuals to receive up to eight sessions of CBT from a BABCP accredited therapist. - Alcohol and Substance Misuse Service: We require that individuals are supported through a specialist assessment and provided with advice on onward interventions where appropriate. - We recognise that an individual's mental health can be affected by many aspects of their personal and professional lives. We require the successful bidder to offer support to those experiencing challenges with relationships, finance, housing, working environments as well as other difficulties. Where an individual presents with more complex needs, we require that cognitive therapies be rapidly accessed and tailored to the needs of each individual following a risk assessment process. Therapists should be BABCP accredited. Additional information: The initial contract term is 3 years, an option to extend the contract by an additional 2 years is available to the Client. The estimated maximum contact value stated in this notice is for the initial 3 year contract term. An additional up to GBP 3,000,000 may be available for the optional extension period, up to GBP 1,500,000 per annum.

Options: as stated in the procurement documents

Renewal: an additional optional extension period of up to a further 24 months is available to the Client

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000051-2022 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jan 2022 |
| Submission deadline | 7 Oct 2021 |
| Future notice date | 16 Aug 2021 |
| Award date | 10 Dec 2021 |
| Contract period | Not specified |
| Recurrence | If applicable and required by the Client, after the 3 year initial contract term or after the additional 2 year extension period. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,500,000 |
| Lots value | £4,500,000 |
| Awards value | Not specified |
| Contracts value | £4,490,617 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WELSH GOVERNMENT |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF10 3NQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Cathays |
| Westminster constituency | Cardiff South and Penarth |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEATH FOR HEALTH PROFESSIONALS WALES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services
- 85312320 - Counselling services

## Release History

- 4 Jan 2022 at 11:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000051-2022
- 8 Sep 2021 at 12:14 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/022267-2021
- 20 Jul 2021 at 13:54 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/017082-2021

## Notice URLs

- https://etenderwales.bravosolution.co.uk/web/login.shtml
- https://gov.wales
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0007

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ca28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02ca28.json.