---
title: "TD1526 - Framework for Standard Home Care Services"
ocid: "ocds-h6vhtk-02ca3b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ca3b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ca3b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02ca3b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DERBY CITY COUNCIL"
published: "2021-07-20"
---

# TD1526 - Framework for Standard Home Care Services

Buyer: DERBY CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02ca3b

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## Summary

Derby City Council is seeking to establish a framework for Standard Home Care Services through an open tender process. The procurement, titled "TD1526 - Framework for Standard Home Care Services," is classified under the health and social work services category and has a total estimated value of £62,706,904.62 over a four-year duration. The procurement is currently complete, having commenced planning on 1st June 2021. It includes multiple lots for different localities within Derby, specifically Central, West, East, and South, aimed at meeting the diverse home care needs of residents aged 18 and over with varying support requirements.

This tender presents significant opportunities for businesses in the health and social care sector, particularly those with Care Quality Commission (CQC) registration capable of delivering personal care services. Companies specialising in home care provision, especially those that can tailor services to individuals with complex needs such as physical disabilities, learning disabilities, or mental health challenges, are encouraged to engage. With a divided framework into geographical lots, businesses have the chance to secure contracts in specific areas, promoting growth in the competitive home care market.

## Notice

The Council awarding a framework to provide Standard Home Care (domiciliary care) Services. Customers of Home Care Services will:* Be residents of Derby City* Be over the age of 18 years* Have eligible care or support needs as defined by the Council* Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):* Physical disability or frailty,* Learning disability* Mental Health* Sensory Disabilities and/or Communication needs* Dementia or other cognitive difficulties. Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have Care Quality Commission rating above 'Inadequate' in place for the delivery of personal care to be able to bid. Where a Providers is waiting for a rating from the CQC for the delivery of personal care from the CQC, they can still submit a bid. If subsequently the rating is 'Inadequate', then the Service Provider will be required to provide an action plan that is satisfactory to the Council that will address all the concerns raised by the CQC within a timescale agreed with the Council. Value. The potential framework value is PS62,706,904.62 over four years. Contract Opportunities will only initially be for new Service requirements (care packages). The Council also reserves the right to review existing care packages and put these out as a Contract Opportunity under this Framework. Framework Lots The framework is split into four geographical Lots. The Council intends to appoint the following number of Service Providers in each of the following Lots :Lot 1 - Central Locality = Three Service Providers Lot 2 - West Locality = Four Service Providers Lot 3 - East Locality = Three Service Providers Lot 4 - South Locality = Three Service Providers A Provider can only be awarded a maximum of two Lots. The Council reserves the right to open a Lot or Lots and run a open competitive tendering process to replace existing Framework Service Provider due to failure/poor performance/material breaches etc. There will also be the option of opening up a Lot or Lots to add an additional Service Provider where there are capacity issues within that Lot. Further to the points above there will still be the rule that a Service Provider can only be awarded two Lots, so if a provider on this Framework already has two Lots, they will not be able to bid for an additional Lot. The initial Framework Term is two years. The maximum framework term is four years. Fees The Council has a set a maximum hourly rate for the provision of Home Care services as part of its Fee structure. Tenderers must confirm that they accept this Fee structure as part of their Tender response. Details are in the ITT. Framework start date is 1st June 2021. (initial term is 2 years plus possible extension of a further two years).

### Lot Information

Lot 1: Central Locality

Standard Home Care Services Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: "These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits. Customers of Home Care Services will:* Be residents of Derby City* Be over the age of 18 years* Have eligible care or support needs as defined by the Council* Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):* Physical disability or frailty,* Learning disability* Mental Health* Sensory Disabilities and/or Communication needs* Dementia or other cognitive difficulties Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have Care Quality Commission rating above 'Inadequate' in place for the delivery of personal care to be able to bid.

Options: For a period or periods up to 2 years.

Lot 2 - West Locality

Standard Home Care Services Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: "These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits. Customers of Home Care Services will:* Be residents of Derby City* Be over the age of 18 years* Have eligible care or support needs as defined by the Council* Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):* Physical disability or frailty,* Learning disability* Mental Health* Sensory Disabilities and/or Communication needs* Dementia or other cognitive difficulties Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have Care Quality Commission rating above 'Inadequate' in place for the delivery of personal care to be able to bid.

Options: For a period or periods up to two further years.

Lot 3 - East Locality

Standard Home Care Services Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: "These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits. Customers of Home Care Services will:* Be residents of Derby City* Be over the age of 18 years* Have eligible care or support needs as defined by the Council* Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):* Physical disability or frailty,* Learning disability* Mental Health* Sensory Disabilities and/or Communication needs* Dementia or other cognitive difficulties Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have Care Quality Commission rating above 'Inadequate' in place for the delivery of personal care to be able to bid.

Options: For a period or periods up to two further years.

Lot 4 - South Locality

Standard Home Care Services Standard Home Care Definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: "These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits. Customers of Home Care Services will:* Be residents of Derby City* Be over the age of 18 years* Have eligible care or support needs as defined by the Council* Require Home Care as defined above Customers may have complex and multiple support needs. Service Providers will need to develop personalised Support Plans that identify clear and quantifiable ways that they will support Customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive):* Physical disability or frailty,* Learning disability* Mental Health* Sensory Disabilities and/or Communication needs* Dementia or other cognitive difficulties Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The Service Provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have Care Quality Commission rating above 'Inadequate' in place for the delivery of personal care to be able to bid.

Options: For a period or periods up to two further years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017101-2021 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 5 Jul 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBY CITY COUNCIL |
| Locality | DERBY |
| Post town | Derby |
| Postcode | DE1 2FS |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF11 Derby |
| Local authority | Derby |
| Electoral ward | Darley |
| Westminster constituency | Derby South |
| Delivery location | TLF11 Derby |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 7 |
| Supplier names | BHANDAL CARE; BWA HEALTH & CARE SERVICES; HALES GROUP; KEY 2 CARE; MEDILINE HOME CARE; NATIONWIDE CARE SERVICES; PROFAD CARE AGENCY |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services

## Release History

- 20 Jul 2021 at 14:58 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017101-2021

## Notice URLs

- http://www.derby.gov.uk/
- https://ted.europa.eu/udl?uri=TED:NOTICE:622758-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02ca3b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02ca3b.json.