---
title: "Escalation Care Services"
ocid: "ocds-h6vhtk-02caa5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02caa5"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02caa5.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02caa5.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TORBAY & SOUTH DEVON NHS FOUNDATION TRUST"
published: "2021-10-11"
---

# Escalation Care Services

Buyer: TORBAY & SOUTH DEVON NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-02caa5

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## Summary

The Torbay and South Devon NHS Foundation Trust is conducting a tender for the provision of Escalation Care Services in Torbay. This procurement focuses on welfare services that are not delivered through residential institutions and aims to prevent delayed transfers of care from hospitals, facilitating increased independence for clients in their homes. The tender is in the active planning stage, with a submission deadline set for 12:00 on Tuesday, 17th August 2021. The planned contract periods vary depending on the lot chosen, with significant hours required across three lots: Lot 1 for 200 hours per week over three years, Lot 2 for 200 hours weekly over six months, and Lot 3 for 150 hours over the same timeframe. The procurement type follows an open procedure under the 'Light Touch' provisions of the Public Contracts Regulations 2015.

This tender presents an excellent opportunity for businesses operating in the domiciliary and live-in care sectors, particularly those registered with the Care Quality Commission (CQC). Given the increasing demand for community-based care services, businesses that specialise in flexible, home-based support and have experience managing similar care services would be well-suited to compete. The anticipated delivery start date for the services is 1st November 2021, and interested providers must complete an Invitation to Participate Pack to be considered for the contract. This presents a unique avenue for growth for service providers looking to expand their footprint in the healthcare market within the Torbay area.

## Notice

Torbay and South Devon NHS Foundation Trust (the 'Trust') invite Providers to apply for the provision of a domiciliary Escalation Care service (ECS) in Torbay. ECS is a 7-days a week service to prevent delayed transfers of care from hospital setting, meet the increasing need in the community, and to avoid unnecessary admissions by providing rapid care and support which promotes independence and enables clients to live as independently as possible in their own homes with the right support. The Trust recognises that recruitment and retention is difficult in the current circumstance and therefore has divided its requirements up into the following three (3) lots: Lot 1 - 200 (block) hours per week, contract period = 1yr + 1yr + 1yr Lot 2 - 200 (block) hours per week, contract period = 6m + 6m + 6m Lot 3 - 150 (block) hours per week, contract period = 6m + 6m

### Lot Information

Escalation Care Services - 3 years 200 hours

Torbay and South Devon NHS Foundation Trust (the 'Trust') and its partners Torbay Council and Devon CCG are inviting Providers to apply for the provision of a domiciliary Escalation Care service in Torbay. This Escalation Care Service (ECS) is a 7-days a week service to prevent delayed transfers of care from hospital setting, meet the increasing need in the community, and to avoid unnecessary admissions by providing rapid care and support which promotes independence and enables clients to live as independently as possible in their own homes with the right support. The Trust recognises that recruitment and retention is difficult in the current circumstance and therefore has divided its requirements up into the following three (3) lots: Lot 1 - starting with 200 (block) hours per week, contract period = 1yr + 1yr + 1yr Lot 2 - starting with 200 (block) hours per week, contract period = 6m + 6m + 6m Lot 3 - starting with 150 (block) hours per week, contract period = 6m + 6m In providing the services, the provider is required to be registered with the Care Quality Commission (CQC) and to maintain that registration throughout the contract period. All service providers must meet the 'fundamental standards' as set out in Part 3 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) (the 'Fundamental Standards') and Part 4 of the Care Quality Commission (Registration) Regulations 2009 (as amended). This procurement is under the 'Light Touch' provisions of the Public Contracts Regulations 2015 (Chapter 3, Section 7 - Social and Other Specific Services). Procurement This procurement is open to all Providers currently in the Domiciliary Care or Live-In Care market or considering a move into either market within the geographic area of Torbay. It is anticipated that delivery of the services will begin 1st November 2021. The length of contract will depend on which Lot the provider applies for and is successful in. All potential Providers who wish to be considered will be required to complete an Invitation to Participate Pack. To register interest in applying and to download (free of charge) procurement documents, please go to https://uk.eu-supply.com/login.asp?B=NHSSW Click on 'Current tender opportunities' and follow the on screen instructions. You will be given the opportunity to view the 'generic' specification prior to expressing an interest. Please note that expressions of interest will not be accepted by any means other than through the EU-Supply e-tendering system. The closing date for this window is before 12:00 noon on Tuesday 17th August 2021. The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the 'Regulations'). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure which are outlined within the suite of procurement documents. TSDFT does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services. Additional information: Please note that the advertised contract period (and estimated value) includes all possible extension periods (subject to performance)

Escalation Care Services - 1 years 200 hours

Torbay and South Devon NHS Foundation Trust (the 'Trust') and its partners Torbay Council and Devon CCG are inviting Providers to apply for the provision of a domiciliary Escalation Care service in Torbay. This Escalation Care Service (ECS) is a 7-days a week service to prevent delayed transfers of care from hospital setting, meet the increasing need in the community, and to avoid unnecessary admissions by providing rapid care and support which promotes independence and enables clients to live as independently as possible in their own homes with the right support. The Trust recognises that recruitment and retention is difficult in the current circumstance and therefore has divided its requirements up into the following three (3) lots: Lot 1 - starting with 200 (block) hours per week, contract period = 1yr + 1yr + 1yr Lot 2 - starting with 200 (block) hours per week, contract period = 6m + 6m + 6m Lot 3 - starting with 150 (block) hours per week, contract period = 6m + 6m In providing the services, the provider is required to be registered with the Care Quality Commission (CQC) and to maintain that registration throughout the contract period. All service providers must meet the 'fundamental standards' as set out in Part 3 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) (the 'Fundamental Standards') and Part 4 of the Care Quality Commission (Registration) Regulations 2009 (as amended). This procurement is under the 'Light Touch' provisions of the Public Contracts Regulations 2015 (Chapter 3, Section 7 - Social and Other Specific Services). Procurement This procurement is open to all Providers currently in the Domiciliary Care or Live-In Care market or considering a move into either market within the geographic area of Torbay. It is anticipated that delivery of the services will begin 1st November 2021. The length of contract will depend on which Lot the provider applies for and is successful in. All potential Providers who wish to be considered will be required to complete an Invitation to Participate Pack. To register interest in applying and to download (free of charge) procurement documents, please go to https://uk.eu-supply.com/login.asp?B=NHSSW Click on 'Current tender opportunities' and follow the on screen instructions. You will be given the opportunity to view the 'generic' specification prior to expressing an interest. Please note that expressions of interest will not be accepted by any means other than through the EU-Supply e-tendering system. The closing date for this window is before 12:00 noon on Tuesday 17th August 2021. The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the 'Regulations'). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure which are outlined within the suite of procurement documents. TSDFT does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services. Additional information: Please note that the advertised contract period (and estimated value) includes all possible extension periods (subject to performance)

Escalation Care Services - 1 years 150 hours

Torbay and South Devon NHS Foundation Trust (the 'Trust') and its partners Torbay Council and Devon CCG are inviting Providers to apply for the provision of a domiciliary Escalation Care service in Torbay. This Escalation Care Service (ECS) is a 7-days a week service to prevent delayed transfers of care from hospital setting, meet the increasing need in the community, and to avoid unnecessary admissions by providing rapid care and support which promotes independence and enables clients to live as independently as possible in their own homes with the right support. The Trust recognises that recruitment and retention is difficult in the current circumstance and therefore has divided its requirements up into the following three (3) lots: Lot 1 - starting with 200 (block) hours per week, contract period = 1yr + 1yr + 1yr Lot 2 - starting with 200 (block) hours per week, contract period = 6m + 6m + 6m Lot 3 - starting with 150 (block) hours per week, contract period = 6m + 6m In providing the services, the provider is required to be registered with the Care Quality Commission (CQC) and to maintain that registration throughout the contract period. All service providers must meet the 'fundamental standards' as set out in Part 3 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (as amended) (the 'Fundamental Standards') and Part 4 of the Care Quality Commission (Registration) Regulations 2009 (as amended). This procurement is under the 'Light Touch' provisions of the Public Contracts Regulations 2015 (Chapter 3, Section 7 - Social and Other Specific Services). Procurement This procurement is open to all Providers currently in the Domiciliary Care or Live-In Care market or considering a move into either market within the geographic area of Torbay. It is anticipated that delivery of the services will begin 1st November 2021. The length of contract will depend on which Lot the provider applies for and is successful in. All potential Providers who wish to be considered will be required to complete an Invitation to Participate Pack. To register interest in applying and to download (free of charge) procurement documents, please go to https://uk.eu-supply.com/login.asp?B=NHSSW Click on 'Current tender opportunities' and follow the on screen instructions. You will be given the opportunity to view the 'generic' specification prior to expressing an interest. Please note that expressions of interest will not be accepted by any means other than through the EU-Supply e-tendering system. The closing date for this window is before 12:00 noon on Tuesday 17th August 2021. The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the 'Regulations'). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure which are outlined within the suite of procurement documents. TSDFT does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services. Additional information: Please note that the advertised contract period (and estimated value) includes all possible extension periods (subject to performance)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025340-2021 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2021 |
| Submission deadline | 17 Aug 2021 |
| Future notice date | Not specified |
| Award date | 10 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | £1,497,600 |
| Awards value | Not specified |
| Contracts value | £1,400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TORBAY & SOUTH DEVON NHS FOUNDATION TRUST |
| Locality | TORQUAY |
| Post town | Torquay |
| Postcode | TQ2 7AA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK42 Torbay |
| Local authority | Torbay |
| Electoral ward | Shiphay |
| Westminster constituency | Torbay |
| Delivery location | TLK42 Torbay |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BAY CARE GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85140000 - Miscellaneous health services
- 85312400 - Welfare services not delivered through residential institutions

## Release History

- 11 Oct 2021 at 11:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025340-2021
- 21 Jul 2021 at 13:08 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/017207-2021

## Notice URLs

- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=38900&B=NHSSW
- https://uk.eu-supply.com/login.asp?B=NHSSW
- https://www.torbayandsouthdevon.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02caa5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02caa5.json.