---
title: "Branded Experience Strategy Partner"
ocid: "ocds-h6vhtk-02cb91"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cb91"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cb91.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cb91.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "ORDNANCE SURVEY LTD"
published: "2021-07-23"
---

# Branded Experience Strategy Partner

Buyer: ORDNANCE SURVEY LTD  
Current stage: Tender  
OCID: ocds-h6vhtk-02cb91

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cb91)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02cb91.json)

## Summary

The Ordnance Survey Ltd is currently seeking a partner through an open tender process for a contract titled "Branded Experience Strategy Partner". This contract falls under the industry category of business and management consultancy and related services, with a total value of £285,000. The tender process is active and set to conclude on 23rd August 2021, which is also the date for bid opening. The contract, if awarded, has an initial duration of one year with options to extend for up to two additional one-year periods, covering services to enhance customer experience in the UK.

This opportunity presents significant potential for small to medium enterprises (SMEs) skilled in customer experience (CX) programmes, business consulting, and strategy development. Companies that can demonstrate creative capabilities and a solid understanding of Ordnance Survey's vision will be well-suited to compete for this tender. Engaging with this contract could enable businesses to expand their portfolios and partake in strategic initiatives that shape customer interaction within a prominent public organisation.

## Notice

OS would like to mature our approach to CX and create a customer experience strategy that all OS people can connect with and deliver outcomes. We require a partner who can benchmark and measure our CX maturity, help develop the vision and maturity pathway and who can be creative and fully understand the OS vision, strategy, and brand purpose to co create our customer experience.

### Lot Information

Lot 1

OS would like to mature our approach to CX and create a customer experience strategy that all OS people can connect with and deliver outcomes. We require a partner who can benchmark and measure our CX maturity, help develop the vision and maturity pathway and who can be creative and fully understand the OS vision, strategy, and brand purpose to co create our customer experience.

Renewal: The contract is for 1 year with the option to extend by a further 2 x 1 year periods.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017443-2021 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jul 2021 |
| Submission deadline | 23 Aug 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £285,000 |
| Lots value | £285,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORDNANCE SURVEY LTD |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO16 0AS |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Test Valley |
| Electoral ward | Chilworth, Nursling & Rownhams |
| Westminster constituency | Romsey and Southampton North |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79400000 - Business and management consultancy and related services

## Release History

- 23 Jul 2021 at 08:15 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017443-2021

## Notice URLs

- http://www.ordnancesurvey.co.uk
- https://www.delta-esourcing.com/respond/6H49956TZ8
- https://www.delta-esourcing.com/tenders/UK-UK-Southampton:-Business-and-management-consultancy-and-related-services./6H49956TZ8

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cb91. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02cb91.json.