---
title: "ICT MANAGED WORKPLACE SERVICES"
ocid: "ocds-h6vhtk-02cba0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cba0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cba0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cba0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE"
published: "2022-10-31"
---

# ICT MANAGED WORKPLACE SERVICES

Buyer: POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE  
Current stage: Award  
OCID: ocds-h6vhtk-02cba0

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## Summary

The Police and Crime Commissioner for North Wales Police & North Wales Police has awarded a contract for ICT MANAGED WORKPLACE SERVICES to CGI IT UK Limited. The procurement process, under the main procurement category of services, involved a selective procurement method with a procurement stage of Award. The contract, valued at £9,000,000.0 GBP, was signed on 31st October 2022. The services encompass Managed Workplace Services, including Service Desk, End User Computing, and Service Integration, with a focus on IT services such as consulting, software development, and support, located in LL29 8AW, United Kingdom.

This ICT MANAGED WORKPLACE SERVICES tender, initiated by the Police and Crime Commissioner for North Wales Police & North Wales Police, presents business growth opportunities for companies specializing in IT services, particularly in consulting, software development, and technical support. With the contract awarded to CGI IT UK Limited, eligible businesses can explore future tender opportunities within similar service categories and potentially expand their service offerings to meet the public sector's IT needs in the United Kingdom.

## Notice

Managed Workplace Services includes Service Desk, End User Computing and Service Integration. The successful bidder will assume the Lead Service Integrator role based on ITIL principles and will facilitate the day-day running of the vendor ecosystem and oversight in collaboration with NWP's retained team.

### Lot Information

Lot 1

Managed Workplace Services includes Service Desk, End User Computing and Service Integration. The successful bidder will assume the Lead Service Integrator role based on ITIL principles and will facilitate the day-day running of the vendor ecosystem and oversight in collaboration with NWP's retained team. Contract will be for an initial period of four years with the possibility of being extended for 3 years. Contract commencement date to be agreed with successful provider.

Renewal: possibility of extending for an additional 3 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/030722-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Oct 2022 |
| Submission deadline | 23 Aug 2021 |
| Future notice date | Not specified |
| Award date | 31 Oct 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,000,000 |
| Lots value | £21,000,000 |
| Awards value | Not specified |
| Contracts value | £9,000,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE |
| Locality | COLWYN BAY, NORTH WALES |
| Post town | Llandudno |
| Postcode | LL29 8AW |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL3 North Wales |
| ITL 3 | TLL33 Conwy and Denbighshire |
| Local authority | Conwy |
| Electoral ward | Glyn |
| Westminster constituency | Clwyd North |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CGI IT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72100000 - Hardware consultancy services
- 72200000 - Software programming and consultancy services
- 72220000 - Systems and technical consultancy services
- 72250000 - System and support services

## Release History

- 31 Oct 2022 at 16:22 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/030722-2022
- 23 Jul 2021 at 10:08 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017458-2021

## Notice URLs

- http://www.north-wales.police.uk
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=38921&B=BLUELIGHT
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/33183

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cba0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02cba0.json.