---
title: "Security and Concierge"
ocid: "ocds-h6vhtk-02cca7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cca7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cca7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cca7.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NOTTING HILL GENESIS"
published: "2022-10-11"
---

# Security and Concierge

Buyer: NOTTING HILL GENESIS  
Current stage: Award  
OCID: ocds-h6vhtk-02cca7

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02cca7.json)

## Summary

The Notting Hill Genesis housing association has issued a procurement opportunity for Security and Concierge services at their London Located Estates. The procurement is under the services category and follows a selective procurement method, specifically a Restricted procedure. The contract duration is initially four years with the possibility of two one-year extensions. It involves a single service provider responsible for various security and concierge duties at the estates. The procurement process has been completed with an active contract awarded to SSG Support Service Group worth £1,184,016 signed on 11th April 2022.

This procurement presents opportunities for small or medium enterprises (SMEs) in the security services industry to provide quality concierge and security services in London. The successful service provider, SSG Support Service Group, will manage the day-to-day operations of security and concierge services at the estates. Businesses well-suited to compete include those with experience in providing security and concierge solutions for residential properties, capable of delivering high standards of service, and able to collaborate effectively with estate management and residents. The tender aims to enhance the safety and quality of life for residents while ensuring professional and reliable service delivery.

## Notice

NHG intends to appoint a single service provider to provide the Concierge and Security services at their London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each. Notting Hill Genesis are looking for a supplier to provide a Concierge and Security (Monday - Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.

### Lot Information

Lot 1

NHG intends to appoint a single service provider to provide the Concierge and Security services at the London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each. Notting Hill Genesis are looking for the supplier to provide a Concierge and Security (Monday - Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager. The successful service provider will be responsible to monitor and maintain standards of dress, attendance, punctuality, reliability and customer service, taking any necessary actions to achieve the highest standards of service delivery, to meet, greet and assist residents in a professional, friendly manner, to maintain a clean and tidy appearance of the concierge reception area always, monitor and report any issues highlighted ,and to use the latest technology to streamline administration. To carry out patrols of the site report any instances of criminality to the relevant authorities and challenge any unauthorised access to site. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of the security and concierge To work in partnership with NHG , to be able to communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings . The successful service provider will be responsible for all aspects of the security and concierge service at the below estates and will be responsible for the employment of the staff (with a TUPE transfer envisaged). Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/G44Z8J85WN

Options: There will be an option to extend by an additional 2 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028525-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Oct 2022 |
| Submission deadline | 24 Aug 2021 |
| Future notice date | Not specified |
| Award date | 10 Apr 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,000,000 |
| Lots value | £3,000,000 |
| Awards value | Not specified |
| Contracts value | £1,184,016 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTING HILL GENESIS |
| Locality | LONDON |
| Post town | North London |
| Postcode | N1 9FL |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI43 Haringey and Islington |
| Local authority | Islington |
| Electoral ward | Caledonian |
| Westminster constituency | Islington South and Finsbury |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SSG SUPPORT SERVICE GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79710000 - Security services

## Release History

- 11 Oct 2022 at 11:05 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/028525-2022
- 26 Jul 2021 at 17:15 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017721-2021

## Notice URLs

- http://www.nhggroup.org.uk
- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=727168297
- https://www.delta-esourcing.com/respond/G44Z8J85WN
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Security-services./G44Z8J85WN
- https://www.delta-esourcing.com/tenders/UK-UK-London:-Security-services./JS9CF6J3NE

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cca7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02cca7.json.