---
title: "WFRS & NFRS Control Room Systems Replacement (Integrated ICCS & CAD)"
ocid: "ocds-h6vhtk-02cd14"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cd14"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cd14.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cd14.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WARWICKSHIRE COUNTY COUNCIL"
published: "2022-04-11"
---

# WFRS & NFRS Control Room Systems Replacement (Integrated ICCS & CAD)

Buyer: WARWICKSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-02cd14

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## Summary

Warwickshire County Council, acting as the lead authority alongside The Police, Fire and Crime Commissioner for Northamptonshire, is conducting an open tender for the replacement of key control room systems for Warwickshire Fire and Rescue Service (WFRS) and Northamptonshire Fire and Rescue Service (NFRS). The project, titled "WFRS & NFRS Control Room Systems Replacement (Integrated ICCS & CAD)", falls under the software package and information systems industry category. It is currently in the award stage, with a project value of approximately £2.4 million. The systems must be fully operational by the end of 2022, and the tender submission deadline was set for September 20, 2021.

This procurement presents significant opportunities for businesses, particularly those specialising in cloud-based command and control systems, software integration, and information technology solutions. Vendors with capabilities in creating scalable and flexible systems that ensure data security and inter-operability across multiple locations would be well-suited to compete in this tender. Firms should also be prepared to demonstrate quality and technical proficiency in their bids to align with the award criteria, which emphasises quality, technical requirements, and pricing.

## Notice

Warwickshire County Council (the Council) and The Police, Fire and Crime Commissioner for Northamptonshire acting as the Northamptonshire Fire and Rescue Authority (NFRA) are seeking to replace their key control room systems for Warwickshire Fire and Rescue Service (WFRS) and Northamptonshire Fire and Rescue Service (NFRS). The Council will be acting as lead Authority and managing the procurement process for both Authorities. The successful Applicant will enter into two contracts, one with the Council and one with NFRA. In summary the systems to be replaced are the Communications and Control System (ICCS) and the Command and Control/Dispatch System (CAD).

### Lot Information

Lot 1

WFRS and NFRS require a cloud based command and control mobilising system (with integrated ICCS/CAD functionality) that allows for inter-operability, for service wide deployment, through a mobile and web-based version. WFRS and NFRS are seeking a flexible portable system that can be used from multiple secure sites. The solution delivered will allow for inter-operability with WFRS & NFRS. The inter-operable solution will provide separate instances for each services with access to each others. If either service terminates its agreement with the Supplier, the remaining service should not be able to access the separate data of the departing customer. For both WFRS and NFRS the systems need to be fully live by the end of 2022, preferably with the ICCS element going live first (if this is possible). To ensure that the system procured meets expectations NFRS/WFRS are committed to getting the best possible system to suit its needs whilst ensuring that any system will be fully ESN compliant. Further details are included in the ITT and Appendices. Additional information: During the course of the contract period the range and scope of all these services may be subject to modification and variation to meet the changing needs and requirements of both the Council and NFRA, potential changes in legislation and the changing demands placed on the Council and NFRA by their customers and residents. Examples of these are listed in the ITT.

Options: Initial term 5 years (from go-live) - however the Council and NFRA reserve the right to extend their respective contracts by further successive periods up to a maximum available extension period of 24 months at the discretion of the Council and NFRA based on their future requirements and contract performance of the successful Applicant. The decision to extend may be taken independently and result in only one party deciding to extend their contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/009594-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Apr 2022 |
| Submission deadline | 27 Aug 2021 |
| Future notice date | Not specified |
| Award date | 7 Apr 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £2,322,388 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WARWICKSHIRE COUNTY COUNCIL |
| Additional buyers | THE POLICE, FIRE AND CRIME COMMISSIONER FOR NORTHAMPTONSHIRE |
| Locality | WARWICK |
| Post town | Coventry |
| Postcode | CV34 4RL |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | Brickhill and Queensway |
| Westminster constituency | Wellingborough and Rushden |
| Delivery location | TLF2 Leicestershire, Rutland and Northamptonshire, TLG1 Herefordshire, Worcestershire and Warwickshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SSS PUBLIC SAFETY |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 35 - Security, fire-fighting, police and defence equipment
- 42 - Industrial machinery
- 48 - Software package and information systems

### Codes

- 32573000 - Communications control system
- 35710000 - Command, control, communication and computer systems
- 42961000 - Command and control system
- 48000000 - Software package and information systems

## Release History

- 11 Apr 2022 at 10:37 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/009594-2022
- 3 Aug 2021 at 09:09 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017830-2021
- 3 Aug 2021 at 09:09 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018546-2021

## Notice URLs

- http://www.csw-jets.co.uk
- http://www.warwickshire.gov.uk
- https://www.northantspfcc.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cd14. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02cd14.json.