---
title: "Supported Living & Outreach Flexible Framework"
ocid: "ocds-h6vhtk-02cdbd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cdbd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cdbd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cdbd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE ROYAL BOROUGH OF KINGSTON UPON THAMES"
published: "2021-07-28"
---

# Supported Living & Outreach Flexible Framework

Buyer: THE ROYAL BOROUGH OF KINGSTON UPON THAMES  
Current stage: Award  
OCID: ocds-h6vhtk-02cdbd

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## Summary

The Royal Borough of Kingston Upon Thames is conducting a procurement process titled "Supported Living & Outreach Flexible Framework" within the health and social work services industry. This contract will be established under an open procedure, allowing multiple qualified providers to participate through a flexible framework agreement that spans five years, with the potential for two additional 12-month extensions. The procurement encompasses three lots, specifically for Outreach Services, Supported Living without Accommodation, and Supported Living with Accommodation. Key dates related to this process include the date of the award on 1st July 2021, with a total contract value of £44,994,411 for Lot 1, £20,247,349.50 for Lot 2, and £20,247,349.50 for Lot 3, all situated in the Kingston Upon Thames region.

This procurement presents significant opportunities for businesses that provide health and social work services, particularly those who can support vulnerable individuals through outreach or supported living arrangements. Small and medium-sized enterprises as well as larger providers with experience in community care, mental health, and disability support would be well-suited to compete for these contracts. The flexible framework mechanism allows successful applicants to respond to increasing demand with the possibility of being periodically invited to join the framework, enhancing their chances of securing ongoing work in the sector.

## Notice

The Royal Borough of Kingston Upon Thames is seeking to commission a "Flexible Framework Agreement" provision for Supported Living and Outreach Services consisting of multiple suitably qualified providers under which it can call off via direct awards or mini-competitions. This procurement comprises of three lots. Lot 1 for Outreach Services; Lot 2 for Supported Living without Accommodation with sub-lots 2a learning disability, 2b mental health, 2c autism, 2d physical disability and 2e complex needs) and Lot 3 Supported Living with Accommodation which has sub-lots 3a learning disability, 3b mental health, 3c autism, 3d physical disability and 2e complex needs. The "Flexible Framework Agreement" will be commissioned under the Light Touch Regime(implemented through regulations 74 - 77 of the Public Contract Regulations 2015). This Flexible Framework Agreement differs from those set up under the non-light touch regime in that the Council may exercise it's flexibility to periodically "open" the flexible framework for providers to submit applications to join, particularly if it needs to increase the capacity or respond to emerging needs. If the Council decides to open up the Flexible Framework Agreement for applications it will do so on the same terms and conditions and on the same criteria. The duration of the Flexible Framework Agreement will be five years, plus two 12 month extension periods at the absolute sole discretion of the Council, creating a maximum possible flexible framework term of seven years. Call off contracts will be of varying durations according to the assessed needs of service users.

### Lot Information

Lot 1 Outreach

Outreach is the provision of one to one support to service users to enable them to play an active part in their communities. The service will work to improve the physical, social and mental wellbeing of service users. Outreach support is tailored and linked to the individual and not to a specific building or location. For further information please see the Instructions and Invitation to Tender and Service Specification.

Supported Living without accommodation

The Services will be provided for people who live in their accommodation in a variety of settings. This includes but is not restricted to: i) Scheme Based (Supported Living) services consisting of self-contained flats in a scheme or perhaps as a cluster of properties with onsite support and in some cases, a communal hub. ii) Shared or single occupant houses with floating or onsite support - in these types of schemes communal facilities like kitchens and bathrooms might be shared.

Lot 3 Supported living with accommodation

Supported living with accommodation refers to any housing scheme where housing, support and sometimes care services are provided as an integrated package. The key characteristics of Supported Living with Accommodation are: The integration of housing provision, care and support; The landlord issues a tenancy or license agreement; A premium is charged on top of the rent for the support provision The Service Users are eligible for care services from the Council and have a care package; CQC registration as home care where personal care is provided, including the prompting and supervision of personal care activities.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017999-2021 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jul 2021 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Jun 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £24,746,760 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ROYAL BOROUGH OF KINGSTON UPON THAMES |
| Locality | KINGSTON UPON THAMES |
| Post town | Kingston upon Thames |
| Postcode | KT1 1EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Kingston upon Thames |
| Electoral ward | Kingston Town |
| Westminster constituency | Kingston and Surbiton |
| Delivery location | TLI63 Merton, Kingston upon Thames and Sutton |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 23 |
| Supplier names | ABILITY HOUSING ASSOCIATION; ACTIVE PROSPECTS; ALPENBEST; AVENUES LONDON; BALANCE (SUPPORT; CARETECH COMMUNITY SERVICES; CHOSEN CARE GROUP; COMFORT CARE SERVICES (UK; CTRC COMMUNITY INTEREST; EMEZZIONS; ENHANCEABLE; ENTERPRISE CARE SUPPORT; HF TRUST; KALEIDOSCOPE PROJECT; LIFEWAYS COMMUNITY CARE; LOOK AHEAD CARE AND SUPPORT; MIDCO CARE; NEW DIRECTIONS FLEXIBLE SOCIAL CARE SOLUTIONS; PAI HEALTHCARE; PRISTINE RECRUITMENT; ROYAL MENCAP SOCIETY; VOYAGE 1; WANDLE HEALTHCARE SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85311000 - Social work services with accommodation
- 85312000 - Social work services without accommodation
- 98000000 - Other community, social and personal services
- 98500000 - Private households with employed persons

## Release History

- 28 Jul 2021 at 18:52 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/017999-2021

## Notice URLs

- http://www.kingston.gov.uk
- https://ted.europa.eu/udl?uri=TED:NOTICE:486883-2020:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cdbd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02cdbd.json.