---
title: "National Framework Agreement for Audiology Patient Management Systems"
ocid: "ocds-h6vhtk-02cfc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cfc6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cfc6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02cfc6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST"
published: "2021-10-14"
---

# National Framework Agreement for Audiology Patient Management Systems

Buyer: COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-02cfc6

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## Summary

The Countess of Chester Hospital NHS Foundation Trust is seeking suppliers for a National Framework Agreement encompassing two lots related to Audiology Patient Management Systems. This is an open procurement process currently in the Award stage, having recently finalised contracts worth an estimated £15 million. The procurement involves the supply of software and ongoing service for the systems, with significant focus on the healthcare sector in the UK. Key dates for this procurement included the bid opening on 8th September 2021 and contract signing on 12th October 2021. Companies interested in this tender could submit bids for one or both lots until the specified tender period ended.

This tender represents substantial opportunities for businesses engaged in software development, maintenance, and support services, particularly those with expertise in healthcare IT systems. Suppliers capable of delivering comprehensive audiology management software, along with strong technical support and service capabilities, would be well suited to compete. With the tender's multi-supplier framework model, businesses have the potential for sustained engagement and growth through ongoing contracts within the UK healthcare market.

## Notice

The Countess of Chester Hospital NHS Foundation Trust, through its commercial procurement services, wishes to award a multi-supplier national framework agreement with two lots: Lot 1: Provision of Complete Audiology Patient Management System; Lot 2: Provision of Ongoing Service, Maintenance and Support. Lot 2 is expected to be used to award contracts for the ongoing maintenance of an already installed system. Tenders may be submitted for one or both lots.

### Lot Information

Provision of Complete Audiology Patient Management System

Lot 1 concerns the provision of a complete Audiology Patient Management System, including all associated service, maintenance and support. This includes support for the transition from a legacy system.

Options: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).

Provision of Ongoing Service, Maintenance and Support

Lot 2 is for any Clinent that has an existing Audiology Patient Management System and needs to procure ongoing services to enable to continued operation of the system.

Options: The term of this framework agreement will be two years (24 months) from the commencement date with an option to extend twice for a further one year (12 months) on each occasion. The maximum duration of this framework agreement will be four years (48 months).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025787-2021 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2021 |
| Submission deadline | 6 Sep 2021 |
| Future notice date | Not specified |
| Award date | 11 Oct 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COUNTESS OF CHESTER HOSPITAL NHS FOUNDATION TRUST |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH2 1UL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Upton |
| Westminster constituency | Chester North and Neston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AUDITDATA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Oct 2021 at 21:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/025787-2021
- 2 Aug 2021 at 21:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018520-2021

## Notice URLs

- http://www.coch.nhs.uk
- http://www.nhssourcing.co.uk
- https://www.nhssourcing.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02cfc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02cfc6.json.