---
title: "Extension of Computer Aided Dispatch system contract"
ocid: "ocds-h6vhtk-02d0a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d0a1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d0a1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d0a1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTHERN IRELAND AMBULANCE SERVICE"
published: "2023-02-09"
---

# Extension of Computer Aided Dispatch system contract

Buyer: NORTHERN IRELAND AMBULANCE SERVICE  
Current stage: Award  
OCID: ocds-h6vhtk-02d0a1

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## Summary

The Northern Ireland Ambulance Service has completed the procurement process for an extension of the Computer Aided Dispatch system contract. The contract, valued at 821,048 GBP, was awarded to MIS Emergency Systems on 1st January 2023. This procurement falls under the industry-specific software package category and is crucial for running ambulance services for Emergency and Patient Care services in Northern Ireland. Due to delays caused by the Covid-19 pandemic, the operational start of the new contract is estimated to be in September 2023.

This tender provides opportunities for businesses specialising in industry-specific software packages, particularly those experienced in providing real-time operating system software. Businesses dealing in technology solutions for emergency services could benefit from participating in this tender. The Northern Ireland Ambulance Service, as the buying organisation, is seeking to ensure the continuity of critical services through this procurement process. The contract values and key dates offer insights for potential suppliers to engage effectively in the procurement stage.

## Notice

NIAS is totally dependent on the Computer Aided Dispatch systems to run the ambulance services for Emergency and Patient Care services in Northern Ireland. These services are to be replaced and a procurement exercise is under way but has been significantly impacted and delayed by the Covid-19 pandemic. The current contract with the incumbent supplier expires on 31 December 2022 and it is estimated the new contract will not be awarded and operational until September 2023. A new contract under the existing terms has been agreed with the current supplier for the continuation of the existing Computer Aided Dispatch system until 31 December 2024 at the latest.

### Lot Information

Lot 1

NIAS is totally dependent on the Computer Aided Dispatch systems to run the ambulance services for Emergency and Patient Care services in Northern Ireland. These services are to be replaced and a procurement exercise is under way but has been significantly impacted and delayed by the Covid-19 pandemic. The current contract with the incumbent supplier expires on 31 December 2022 and it is estimated the new contract will not be awarded and operational until September 2023. A new contract under the existing terms will be agreed with the current supplier

### Procurement Information

The current contract with the incumbent supplier expires on 31 December 2022 and it is estimated the new contract will not be awarded and operational until September2022. A tender for a new contract is underway and in the interim a new contract under the existing terms will be agreed with the current supplier for the continuation of the existing Computer Aided Dispatch.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/004026-2023 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large, SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Feb 2023 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 3 Aug 2021 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,361,432 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTHERN IRELAND AMBULANCE SERVICE |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT8 8SG |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN0E Lisburn and Castlereagh |
| Local authority | Lisburn and Castlereagh |
| Electoral ward | Beechill |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MIS EMERGENCY SYSTEMS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 9 Feb 2023 at 13:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004026-2023
- 30 Nov 2022 at 12:27 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/033914-2022
- 27 Jan 2022 at 20:51 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/002476-2022
- 4 Aug 2021 at 11:12 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018739-2021

## Notice URLs

- http://www.mis-es.com
- http://www.nias.hscni.net
- http://www.nias.hscni.net/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d0a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d0a1.json.