---
title: "Provision of Mobility as a Service (MaaS) solution"
ocid: "ocds-h6vhtk-02d149"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d149"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d149.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d149.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST OF ENGLAND COMBINED AUTHORITY"
published: "2024-12-04"
---

# Provision of Mobility as a Service (MaaS) solution

Buyer: WEST OF ENGLAND COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-02d149

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## Summary

The West of England Combined Authority (WECA) has awarded a contract for the Provision of a Mobility as a Service (MaaS) solution, which falls under the IT services category, including consulting, software development, Internet, and support. The procurement process, which used a Restricted Procedure, covered the areas of Bristol, Bath and North East Somerset, South Gloucestershire, and North Somerset, aiming to improve public transport integration across the region. The contract, valued at approximately £1.82 million GBP, was awarded to Worldline IT Services UK Limited and officially signed on 20th December 2022. The procurement included a series of phases beginning with initial planning in Q2 2021 and culminating in the award stage in February 2022.

This tender offers substantial opportunities for businesses specialising in IT services, software development, and transport systems consultancy. The MaaS project seeks to enhance customer experience through a comprehensive journey planning, booking, ticketing, and payment system, alongside support for various mobility packages and capped ticketing. Firms experienced in developing customer-facing applications, payment systems, and technical integrations with local transport operators are particularly well-suited to participate. The project encourages collaborative delivery, providing a platform for businesses to engage with regional authorities and transport providers, fostering growth and innovation in sustainable transport solutions.

## Notice

The West of England Combined Authority (WECA) Future Transport Zone (FTZ) is a PS28m innovation programme aiming to improve the integration of public transport across the West of England. Our vision for MaaS is to deliver a regional journey planning, booking, ticketing, payment and information solution covering Bristol, Bath and North East Somerset, South Gloucestershire, and North Somerset.

### Lot Information

Lot 1

TThe West of England Combined Authority (WECA) Future Transport Zone (FTZ) is a PS28m innovation programme aiming to improve the integration of public transport across the West of England. Our vision for MaaS is to deliver a regional journey planning, booking, ticketing, payment and information solution covering Bristol, Bath and North East Somerset, South Gloucestershire, and North Somerset. The selected supplier will work closely with WECA, the local authorities listed above, local transport providers and other key stakeholders to deliver the MaaS solution. Through a collaborative and agile approach, we seek for a minimum-viable product (MVP) to be initially delivered, with additional functionality to be introduced during the life of the project. Key functionality we expect (either at MVP stage or during the life of the project) includes: - Customer facing mobile phone application and website - Multi-modal journey planner - Ticket booking and payment (single operator and multi-modal) - Ability to offer bundled mobility packages and capped ticketing. - Account based payments - The ability to provide mobility credits, rewards and incentives - Technical integration with local transport operators - Web based analytics interface - Customer support desk - Support desk for WECA and transport operators

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/039118-2024 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Dec 2024 |
| Submission deadline | 13 May 2022 |
| Future notice date | 18 Sep 2021 |
| Award date | 20 Dec 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | £2,500,000 |
| Awards value | Not specified |
| Contracts value | £1,824,415 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST OF ENGLAND COMBINED AUTHORITY |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 6ER |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLK11 Bristol, City of, TLK12 Bath and North East Somerset, North Somerset and South Gloucestershire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORLDLINE IT SERVICES |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 34980000 - Transport tickets
- 71311200 - Transport systems consultancy services
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Dec 2024 at 16:14 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/039118-2024
- 18 Mar 2022 at 12:17 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/007411-2022
- 5 Aug 2021 at 13:31 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/018906-2021

## Notice URLs

- https://www.supplyingthesouthwest.org.uk/
- https://www.westofengland-ca.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d149. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d149.json.