--- title: "Telecommunications, Digital Inclusion and Internet of Things" ocid: "ocds-h6vhtk-02d156" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d156" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d156.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d156.json" source: "Find A Tender Service" current_stage: "Award" buyer: "PROCUREMENT FOR HOUSING" published: "2022-02-15" --- # Telecommunications, Digital Inclusion and Internet of Things Buyer: PROCUREMENT FOR HOUSING Current stage: Award OCID: ocds-h6vhtk-02d156 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d156) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02d156.json) ## Summary Procurement for Housing (PfH) is currently conducting a public procurement process for a Framework Agreement titled "Telecommunications, Digital Inclusion and Internet of Things". This initiative falls under the telecommunications services industry category, with a total estimated value of £82,500,000. The tender is located within the UK and is at the planning stage, with a deadline for submissions set for 27th September 2021. The framework is expected to be awarded for an initial period of three years, with an option to extend for a further year. This contract presents significant opportunities for businesses focused on telecommunications, networking, and digital inclusion solutions. Organisations that specialise in cloud-based solutions, mobile communications, unified communications, and IoT technologies would be particularly well-suited to compete for this contract. Moreover, contractors who can provide comprehensive training and technical support to enhance digital skills for social housing tenants will find this an advantageous prospect. Companies of varying sizes, including SMEs and larger firms, are encouraged to explore their participation, given the active engagement of multiple suppliers in this tendering process. ## Notice Established in 2004, Procurement for Housing (PfH) is a national procurement consortium dedicated to the social housing sector and supported by the National Housing Federation (NHF), Chartered Institute of Housing (CIH) and HouseMark. Collectively our Members manage more than 75% of UK' social housing stock, with PfH helping them to achieve efficiency savings using a wide range of services including framework agreements, spend analyses, strategy reviews, consolidated billing and comprehensive reporting. PfH is a contracting authority under Regulation 2 of the Public Contracts Regulations 2015 ("PCR 2015") and a central purchasing body under regulation 37 PCR 2015 PfH has sought to establish a national Framework Agreement for Telecommunications, Digital Inclusion, Internet of Things and associated services. The Framework will be awarded for an initial period of three years and may be extended for a further year (4 years in total) The framework is intended to provide services and associated products relating to networking and security including cloud based solutions, voice solutions, unified communications, mobile communications and total communications, in addition to providing solution to support digital inclusion and solutions utilising the Internet of Things technologies. For further information please refer to the procurement documentation. ### Lot Information Networking and Security The successful suppliers will be required to provide a full range of inclusive goods and service provisions either directly or via third parties, which will include installation, maintenance, disposal and any associated services and solution including but not limited to; Data connectivity and internet services incorporating FTTx, Ethernet Circuits, ISDN, PSTN, SD-WAN, Security solutions, Disaster Recovery solutions including but not limited to back up solutions, replication and recovery software and/or services. Cloud Hosting, Private Clouds, Local Area Networking (LAN), Wi-Fi, Power Systems, Associated Hardware - including but not limited to laptops, tablets, routers, servers, including associated accessories and connectivity requirements. Associated Services - including the provision of technical specialists, training, helpdesk support, managed equipment rooms, survey, installation, maintenance and decommissioning. Renewal: 12 month optional extension at the discretion of PfH. Unified Communications and Voice Solutions Lot 2 requires the successful suppliers to provide a full range of inclusive goods and service provisions either directly or via third parties, which will include installation, maintenance, disposal and any associated services and solution including but not limited to associated software relating to; Digital voice solutions, including but not limited to Voice over Internet Protocol (VOIP), Session Initiation Protocol (SIP, SIP Trunking), Call Centre solutions, Contact Centre solutions, Unified Communications Application(s), Associated Hardware - including but not limited to handsets, headsets, laptops, tablets, routers, servers, including associated accessories and connectivity requirements, Associated Services - including the provision of technical specialists, training, helpdesk support, surveys, installation, maintenance and decommissioning, Teleconference and Videoconferencing solutions. Renewal: 12 months optional extension at the discretion for Procurement for Housing. Total Communications Solutions Lot 3 offers members the opportunity to call off requirements for services spanning both Lot 1 and 2, enabling both the member and supplier to develop and implement a total Communications solution under the remit of a single supplier. Renewal: 12 month extension option at the discretion of Procurement for Housing. Mobile Communications Lot 4 requires the successful supplier to offer members a full range of mobile solutions inclusive of hardware, accessories, associated software, data and associated service including delivery, maintenance and repair services, disposal and any associated services and solution including but not limited to; 3G, 4G & 5G Connectivity, voice & data bundles including sim cards, mobile device hardware, including but not limited to phones and tablet computers, accessories and other associated hardware. Mobile Broadband. The provision of associated mobile communications systems and software including but not limited to; Mobile Device Management (MDM), mobile call recording, mobile conference calling, anti-virus software, hardware, repair services. Mobile cloud storage and sharing services, mobile device deployment Services including receipt, configuration and re-deployment to the end user, in addition to associated advisory and consultancy services. Renewal: An optional 12 month extension at the discretion of Procurement for Housing. Community Wifi & Digital Inclusion Solutions Lot 5 provides members with solutions focused upon the provision of goods and services with the intention of enhancing digital inclusion within PfH Member's Customer environment. Within this lot, the tenant is at the heart of the intended solutions, with the intention of improving accessibility to the internet with the purpose of enhancing tenant skills and capabilities in moving towards a digital operating environment. PfH members may choose to do this to support members with internet connectivity with the purpose of enabling tenants to search for jobs, apply for benefits, pay rent or other utilities in addition to enabling them to search for better value goods and services to them as an individual in addition to a host of other benefits, which may include staying in touch with family and friends via email or social media, reducing isolation and loneliness. Whilst this lot is fundamentally about connectivity for the above benefits, other associated services are for the provision of training and upskilling of PfH Member customers, and therefore the applicable providers must be able to facilitate appropriate training solutions with the same overall aim, to improve digital inclusion. The Successful Suppliers will be required to provide a full range of inclusive goods and service provisions either directly or via third parties, which will include installation, maintenance, disposal and any associated services and solutions including but not limited to associated software relating to; Community Connectivity, Site based, Community Wifi, Neighbourhood Wifi, Local Authority or other Wifi/WAN, The supply of hardware and connectivity, the provision of mobile connectivity on a BYOD basis. Additional elements include but are not limited to; The provision of associated training and education services, to provide development and learning interventions. The provision of software of online solutions which will support in education solutions within the intention of increasing digital inclusion. Advisory services regarding appropriate grants and funding mechanisms. Renewal: Optional 12 month extension at the discretion of Procurement for Housing. Internet of Things Lot 6 will provide members a full range of connectivity solutions all focused around IOT connectivity and data, which will enable members to identify, monitor and measure sensors within any environment. It is thought that the application of IOT is highly likely that members will be focused on solutions which support them in improving the services provided to PfH Member Customers thorough many different applications, for example, monitoring boiler performance, smoke alarms, fire alarms, heat alarms, legionella, humidity, energy consumption, water consumption, although this is not an exhaustive list and is likely to develop over the course of the framework. Members call off requirements will vary in respect of volume and requirements, members will require a range of services from ad-hoc small volume trials, to a fully tailored and owned gateways with application integration, therefore the Supplier will need to provide a fully inclusive solution as detailed within the scope of this framework agreement, in order to fulfil the specified member requirements. This lot is split into two sub lots; Lot 6a - Shared Solutions - This lot is directly relevant to solutions where connectivity is provided on a shared gateway basis. Lot 6b - Private solutions- This lot is directly relevant to solutions where connectivity is provided on a private gateway basis and is highly likely that the Customer will purchase and house the gateway within location which the Customer owns and/or leases, but ultimately has access and control of access to. Renewal: Optional extension of 12 months at the discretion of Procurement for Housing. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/004303-2022 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Large, SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 15 Feb 2022 | | Submission deadline | 6 Sep 2021 | | Future notice date | Not specified | | Award date | 24 Jan 2022 | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £82,500,000 | | Lots value | £82,500,000 | | Awards value | Not specified | | Contracts value | £82,500,000 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Cancelled | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | PROCUREMENT FOR HOUSING | | Locality | BIRCHWOOD, WARRINGTON | | Post town | Warrington | | Postcode | WA2 0YL | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD6 Cheshire | | ITL 3 | TLD61 Warrington | | Local authority | Warrington | | Electoral ward | Poulton North | | Westminster constituency | Warrington North | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 13 | | Supplier names | 4G SCOTLAND LTD T/A 5G SCOTLAND; 4NET TECHNOLOGIES; ABZORB GROUP; AWTG; BRITANNIC TECHNOLOGIES; CCS MEDIA; CGI IT; CHAMELEON DIGITIZATION; CHESS ICT; DAISY COMMUNICATIONS; NETCALL TECHNOLOGY; NORTH SV; SOCIAL TELECOMS | ## CPV Codes ### Divisions - 30 - Office and computing machinery, equipment and supplies except furniture and software packages - 31 - Electrical machinery, apparatus, equipment and consumables; lighting - 32 - Radio, television, communication, telecommunication and related equipment - 35 - Security, fire-fighting, police and defence equipment - 38 - Laboratory, optical and precision equipments (excl. glasses) - 42 - Industrial machinery - 45 - Construction work - 48 - Software package and information systems - 50 - Repair and maintenance services - 51 - Installation services (except software) - 64 - Postal and telecommunications services - 71 - Architectural, construction, engineering and inspection services - 72 - IT services: consulting, software development, Internet and support - 73 - Research and development services and related consultancy services - 75 - Administration, defence and social security services - 80 - Education and training services - 98 - Other community, social and personal services ### Codes - 30200000 - Computer equipment and supplies - 30213000 - Personal computers - 30213100 - Portable computers - 30213200 - Tablet computer - 30213300 - Desktop computer - 30230000 - Computer-related equipment - 30236000 - Miscellaneous computer equipment - 30237110 - Network interfaces - 30237200 - Computer accessories - 30237270 - Portable computer carrying cases - 30237475 - Electric sensors - 31712112 - SIM cards - 31712349 - Radio frequency (RF) diodes - 32000000 - Radio, television, communication, telecommunication and related equipment - 32200000 - Transmission apparatus for radiotelephony, radiotelegraphy, radio broadcasting and television - 32221000 - Radio beacons - 32250000 - Mobile telephones - 32252100 - Hands-free mobile telephones - 32252110 - Hands-free mobile telephones (wireless) - 32260000 - Data-transmission equipment - 32344200 - Radio receivers - 32344210 - Radio equipment - 32344230 - Radio stations - 32344250 - Radio installations - 32400000 - Networks - 32410000 - Local area network - 32412000 - Communications network - 32412100 - Telecommunications network - 32412110 - Internet network - 32412120 - Intranet network - 32413000 - Integrated network - 32413100 - Network routers - 32415000 - Ethernet network - 32416000 - ISDN network - 32416100 - ISDX network - 32420000 - Network equipment - 32421000 - Network cabling - 32423000 - Network hubs - 32424000 - Network infrastructure - 32425000 - Network operating system - 32427000 - Network system - 32428000 - Network upgrade - 32429000 - Telephone network equipment - 32430000 - Wide area network - 32500000 - Telecommunications equipment and supplies - 32510000 - Wireless telecommunications system - 32520000 - Telecommunications cable and equipment - 32521000 - Telecommunications cable - 32522000 - Telecommunications equipment - 32523000 - Telecommunications facilities - 32524000 - Telecommunications system - 32562300 - Optical-fibre cables for data transmission - 32571000 - Communications infrastructure - 32580000 - Data equipment - 32581000 - Data-communications equipment - 32582000 - Data carriers - 32583000 - Data and voice media - 35125100 - Sensors - 38112100 - Global navigation and positioning systems (GPS or equivalent) - 42961300 - Vehicle location system - 45314000 - Installation of telecommunications equipment - 48200000 - Networking, Internet and intranet software package - 48210000 - Networking software package - 48214000 - Network operating system software package - 48215000 - Networking developers' software package - 48219000 - Miscellaneous networking software package - 48219700 - Communications server software package - 48220000 - Internet and intranet software package - 48221000 - Internet browsing software package - 48222000 - Web server software package - 48500000 - Communication and multimedia software package - 48510000 - Communication software package - 48511000 - Desktop communications software package - 48611000 - Database software package - 48730000 - Security software package - 48731000 - File security software package - 48732000 - Data security software package - 48800000 - Information systems and servers - 48820000 - Servers - 48821000 - Network servers - 48822000 - Computer servers - 48823000 - File servers - 48824000 - Printer servers - 48825000 - Web servers - 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - 50312000 - Maintenance and repair of computer equipment - 50312300 - Maintenance and repair of data network equipment - 50312310 - Maintenance of data network equipment - 50312600 - Maintenance and repair of information technology equipment - 50330000 - Maintenance services of telecommunications equipment - 50331000 - Repair and maintenance services of telecommunications lines - 50332000 - Telecommunications-infrastructure maintenance services - 50334110 - Telephone network maintenance services - 51300000 - Installation services of communications equipment - 64200000 - Telecommunications services - 64210000 - Telephone and data transmission services - 64211200 - Long distance telephone services - 64212000 - Mobile-telephone services - 64214000 - Dedicated-business telephone network services - 64216110 - Electronic data exchange services - 64226000 - Telematics services - 64227000 - Integrated telecommunications services - 71316000 - Telecommunication consultancy services - 72000000 - IT services: consulting, software development, Internet and support - 72212200 - Networking, Internet and intranet software development services - 72212218 - License management software development services - 72212220 - Internet and intranet software development services - 72212221 - Internet browsing software development services - 72212222 - Web server software development services - 72212730 - Security software development services - 72212731 - File security software development services - 72212732 - Data security software development services - 72212781 - System management software development services - 72212982 - Configuration management software development services - 72222300 - Information technology services - 72300000 - Data services - 72311100 - Data conversion services - 72313000 - Data capture services - 72315000 - Data network management and support services - 72315100 - Data network support services - 72315200 - Data network management services - 72317000 - Data storage services - 72318000 - Data transmission services - 72400000 - Internet services - 72411000 - Internet service providers ISP - 72421000 - Internet or intranet client application development services - 72422000 - Internet or intranet server application development services - 72500000 - Computer-related services - 72511000 - Network management software services - 72700000 - Computer network services - 72710000 - Local area network services - 72720000 - Wide area network services - 73431000 - Test and evaluation of security equipment - 75200000 - Provision of services to the community - 80000000 - Education and training services - 80400000 - Adult and other education services - 80510000 - Specialist training services - 80521000 - Training programme services - 80533000 - Computer-user familiarisation and training services - 80533100 - Computer training services - 80570000 - Personal development training services - 98000000 - Other community, social and personal services ## Release History - 15 Feb 2022 at 15:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/004303-2022 - 3 Sep 2021 at 08:35 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/018919-2021 - 3 Sep 2021 at 08:35 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021829-2021 - 18 Aug 2021 at 15:45 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020247-2021 ## Notice URLs - http://procurementforhousing.co.uk/permissible-users/ - http://www.procurementforhousing.co.uk - https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/000338-2021 - https://www.gov.uk/government/publications/public-procurement-review-service-scope-and-remit - https://www.mytenders.co.uk - https://www.mytenders.co.uk/search/Search_AuthProfile.aspx?ID=AA26067 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d156. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d156.json.