---
title: "ID2665864 Collaborative Framework for the Provision of Interpreting and Translation Services"
ocid: "ocds-h6vhtk-02d20a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d20a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d20a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d20a.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "DEPARTMENT FOR COMMUNITIES DFC"
published: "2021-08-06"
---

# ID2665864 Collaborative Framework for the Provision of Interpreting and Translation Services

Buyer: DEPARTMENT FOR COMMUNITIES DFC  
Current stage: Tender  
OCID: ocds-h6vhtk-02d20a

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## Summary

The Department for Communities (DfC) is initiating a tender for a Collaborative Framework for the Provision of Interpreting and Translation Services. This framework covers multiple service categories, including face-to-face interpreting, telephone interpreting, and various translation services, and has an estimated value of £10 million. The procurement method is an open procedure, with the tender period set to close on 6 September 2021. This framework agreement will be available for use by organisations specified in Annex B of the tender documentation for a duration of four years, with delivery addresses located across the UK.

This tender presents substantial growth opportunities for businesses specialising in interpreting and translation services. Companies that can provide services across multiple lots, such as face-to-face interpretation, telephone support, and various types of transcription, would be particularly well-suited to participate. By engaging in this framework, businesses can establish long-term relationships with public sector clients while expanding their service offerings to meet diverse accessibility needs.

## Notice

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

### Lot Information

Lot 1 Face to Face and Video Interpreting Services

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 2 Telephone Interpreting Services

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 3.1 Sign Language (BSL, ISL and VRI)

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 3.2 Lip Speakers

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 3.3 Electronic and manual note takers

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 3.4 Makaton

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 4 Translation and Transcription Services

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.1 Braille

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.2 Audio

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.3 Large Print

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.4 Easy Read

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.5 DAISY

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019099-2021 |
| Notice type | Tender Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Aug 2021 |
| Submission deadline | 6 Sep 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR COMMUNITIES DFC |
| Locality | BELFAST |
| Post town | Northern Ireland |
| Postcode | BT2 7EG |
| Country | Northern Ireland |
| ITL 1 | TLN Northern Ireland |
| ITL 2 | TLN0 Northern Ireland |
| ITL 3 | TLN06 Belfast |
| Local authority | Belfast |
| Electoral ward | Central |
| Westminster constituency | Belfast South and Mid Down |
| Delivery location | TLN Northern Ireland |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services

## Release History

- 6 Aug 2021 at 15:45 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019099-2021

## Notice URLs

- https://etendersni.gov.uk/epps
- https://www.communities-ni.gov.uk/
- https://www.finance-ni.gov.uk/topics/procurement/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d20a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d20a.json.