---
title: "Term contract for carrying out servicing, maintenance, repairs, safety checks, and various other works to appliances and heating systems at properties owned or managed by Grand Union Housing Group at various locations."
ocid: "ocds-h6vhtk-02d235"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d235"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d235.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-02d235.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GRAND UNION HOUSING GROUP LIMITED"
published: "2022-04-19"
---

# Term contract for carrying out servicing, maintenance, repairs, safety checks, and various other works to appliances and heating systems at properties owned or managed by Grand Union Housing Group at various locations.

Buyer: GRAND UNION HOUSING GROUP LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-02d235

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d235)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-02d235.json)

## Summary

The Grand Union Housing Group Limited, located in Milton Keynes, is seeking to award a term contract for comprehensive servicing, maintenance, repairs, and safety checks of heating systems and appliances across multiple properties. This tender, classified under 'Repair and maintenance services of central heating,' is currently at the award stage, with a total contract value of approximately £10,133,407.41. The procurement method used for this process is selective, following a restricted procedure, with the contract signed on 31 March 2022. Key delivery locations include Bedfordshire, Buckinghamshire, Northamptonshire, and Hertfordshire.

This contract presents a significant opportunity for businesses specialised in heating and maintenance services, particularly those with experience in providing comprehensive solutions, including gas soundness checks and emergency repairs. Companies that can demonstrate substantial capacity for managing large contracts and possess robust IT systems to facilitate scheduling and services are encouraged to participate. As such, enterprises in the heating services sector, especially those focused on public housing maintenance, are well-suited to compete for this tender, contributing to their growth in the public procurement space.

## Notice

In the main, the contract requires the provision of an 'all-inclusive', fully comprehensive service undertaking servicing, maintenance, repairs, safety checks, and various other works to appliances, heating systems and other items defined in the specification. The works generally comprise of carrying out the following: * Servicing, * Gas soundness and safety checks, * Maintenance and routine repairs, * Responsive repairs, * Chimney sweeping, * Possible isolated upgrades / renewals of appliances and / or heating systems, * Production of all certificates and records. e.g. landlord's gas safety record (LGSR), etc., * Provision of all required information, and * Various other associated works. The above list is not exhaustive. The works will generally be carried out to: * Various types of heating appliances, * Various types of heating systems, * Gas pipework installations, * Smoke detectors and carbon monoxide detectors, and * Various other appliances / equipment / devices, etc. The above list is not exhaustive.

### Lot Information

Lot 1

The basis of the contract is for the contractor to provide an all-inclusive, fully comprehensive cover for undertaking servicing, maintenance, repairs and the like to appliances, heating systems and other defined items at properties owned or managed by Grand Union Housing Group. The contractor shall undertake all works and supply all components, parts, equipment, materials, etc. and provide all services necessary to ensure that the appliances, heating systems and other specified items are checked, inspected, serviced, maintained, repaired, replaced, tested, etc. as necessary in order that they remain fully operational, functional, efficient in use, in safe condition, and well maintained at all times throughout the duration of the contract. The works generally comprise: * The carrying out of periodic servicing to every appliance and heating system located within the properties. * The carrying out of gas soundness and safety check to every gas appliance and / or heating system within properties as and when they become void or are subject to mutual exchange. * The carrying out of periodic gas soundness and safety checks to gas catering equipment located within sheltered housing schemes. * The carrying out of periodic gas soundness and safety checks to gas pipework in other properties (i.e. properties without gas appliances and heating systems but containing gas pipework). * The undertaking of any necessary repairs whilst carrying out periodic servicing or gas soundness and safety checks. * The carrying out of responsive repairs to all appliances and / or heating systems suffering breakdown, failure, defect, fault, etc. within any of the properties. * The undertaking of any necessary maintenance work whilst carrying out periodic servicing, gas soundness and safety checks, and responsive repairs. * Chimney sweeping. * Checking smoke detectors and carbon monoxide detectors. * Possible isolated upgrades to, renewals of, and / or new installations of appliances and / or heating systems. * All associated testing, commissioning, certification and the like. The above list may not be exhaustive. The works require the contractor to provide: * An effective and well-resourced workforce capable of carrying out all of the demands of the contract in relation to both administrating and executing the works. * A comprehensive management, administration, monitoring, supervision and communications service to administer the contract and ensure its proper execution. * An out of hours emergency repair service (to deal with breakdowns, failures, defects, faults, etc.). * Proficient and effective IT systems to enable the employer to schedule works and issue and administer Orders. In this connection, the contractor shall provide and administer a proficient and effective IT management system interfaced with the employer's IT management system to enable the effective administration of the contract, and a proficient and effective IT scheduling system interfaced with the employer's IT systems capable of enabling the employer and tenants to schedule appointments for breakdowns, repairs and the like. The contractor's IT scheduling system shall be flexible and dynamic and allow appointment booking to be made in a number of ways and ensure a first-class service is provided. The above list is not meant to be exhaustive. The contractor shall ensure: * All servicing is undertaken on a periodic basis within the time constraints required. * All repairs are undertaken to accord with the scheduling requirements of the employer and within allocated priority coding response periods and / or timescales.

Options: Option 1. The Employer retains the right to award extensions to the Contract Period thereby extending the Contract Period by up to a further 24 months from the expiry of the initial Contract Period. The decision as to whether an extension is awarded will be made by the Employer and communicated to the Contractor by no later than 3 months prior to the expiry of the initial Contract Period or any extended Contract Period referred to above. Option 2. The Employer retains the right to incorporate information included in the Contractor's Method Statement response into the Contract Specification. Further information is provided in the Tender Specification Section 2 'Preliminaries', Part 2 'Project Particulars', Item 'Contract Documents'.

Renewal: To be renewed upon the contract completion date. The contract is for 60 months with the Option to extend by up to a further 24 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/010246-2022 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Apr 2022 |
| Submission deadline | 10 Sep 2021 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £10,133,407 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GRAND UNION HOUSING GROUP LIMITED |
| Locality | MILTON KEYNES |
| Post town | Milton Keynes |
| Postcode | MK7 6BZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ12 Milton Keynes |
| Local authority | Milton Keynes |
| Electoral ward | Monkston |
| Westminster constituency | Milton Keynes Central |
| Delivery location | TLF24 West Northamptonshire, TLH2 Bedfordshire and Hertfordshire, TLJ12 Milton Keynes, TLJ13 Buckinghamshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRITISH GAS SOCIAL HOUSING LIMITED TRADING AS PH JONES |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50531100 - Repair and maintenance services of boilers
- 50531200 - Gas appliance maintenance services
- 50720000 - Repair and maintenance services of central heating

## Release History

- 19 Apr 2022 at 20:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/010246-2022
- 23 Aug 2021 at 12:39 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020648-2021
- 23 Aug 2021 at 12:39 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019142-2021
- 8 Aug 2021 at 16:10 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019143-2021

## Notice URLs

- https://in-tendhost.co.uk/grandunionhousing
- https://www.guhg.co.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-02d235. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-02d235.json.